Hotel Online  Special Report

.iBAHN Eliminates Internet Downtime for Hotel Guests
iBAHN SmartLink™ Provides Fail-proof Access
SALT LAKE CITY, Utah - (Nov. 14, 2006) – iBAHN™, the leading provider of broadband services worldwide to hotels and meeting places, is pleased to announce the launch of iBAHN SmartLink™, the latest addition to the iBAHN Network Advantage™ family of connectivity solutions.  iBAHN SmartLink is unique in delivering a fail-proof Internet service for hotels and conference centers.  iBAHN SmartLink provides a cost-effective solution for hotel connectivity that addresses the need for High Speed Internet Access (HSIA) that is also failsafe. iBAHN SmartLink employs a backup circuit that immediately activates if the primary system is disrupted or fails, due to equipment failure, human error or other reasons.  Plainly stated, if one connection to the Internet goes down in a hotel with iBAHN SmartLink, overall Internet usage by guests and staff remains virtually uninterrupted. 

“In today’s world where guests rely so heavily on technology, any network downtime can quickly affect guest satisfaction,” said Homer Gonzalez III, senior product manager for iBAHN’s guest room services.  “iBAHN SmartLink is a valuable offering that can help hoteliers secure important corporate and government clients by assuring them their Internet experience will be world-class.”

Properties using iBAHN SmartLink not only enjoy a robust backup system, but have the high quality of service they can expect from iBAHN -- this means industry-leading security, 24/7 customer support and flexible bandwidth allocation.  It also means support for emerging bandwidth-intense applications used by today’s technically sophisticated guests, such as file-sharing, music file downloads, streaming video and Voice over IP (VoIP).

Hotels serving technology-savvy groups especially benefit from iBAHN SmartLink’s capabilities that meet their customers’ demanding standards.  Even when a primary connection fails, properties can maintain broadband service via a secondary connection over separate infrastructure.

About iBAHN
iBAHN provides secure, reliable broadband services for travelers and groups at hotels and conference centers worldwide.   Monthly, more than one million business travelers around the world use iBAHN’s secure broadband services.  iBAHN provides service to over 2,000 hotels and meeting and conference venues in 18 countries around the globe.  More information on iBAHN’s broadband technology services can be found at


International Hotel/Motel & Restaurant Show® 2006

November 11-14, 2006
Jacob K. Javits Convention Center, NYC

Visit us at booth 3606


Heather Keroes, YPB&R Public Relations

Wendy Kelley, VP Marketing

Also See: iBAHN Introduces Airline PC - Simplified Access to Airline Boarding Passes Provides a High Value For Hoteliers’ Guests / November 2006
iBAHN Launches Global Command Center to Centralize Proactive Monitoring of Network; New Global Command Center Will Allow Quicker Detection of and Response Time to Hotelier Needs / October 2006
More Interactive and Productive Meetings Possible Thanks to iBAHN and VisionTree; Leaders in Broadband and Communications Technology Provide Real-Time Audience Response Solutions / October 2006
Leading Broadband Provider iBAHN Creates Platinum Service Team Model; Platinum Service Team offers dedicated, high-touch assistance to hospitality partners / October 2006
iBAHN Names Hospitality Specialist James E. Jones as Vice President of Client Services, North American Hotels Group / July 2006


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