�In addition to showcasing the latest products and resources on the show floor, the IH/M&RS serves as a single source for education and networking,� said Christian Falkenberg, show manager.  �We want attendees to walk away from this experience with a solid understanding of the current state of the industry, knowledge of emerging trends, and new contacts that will lead to new opportunities.�

Education

The program begins on Saturday, November 11, with the Hospitality Leadership Forum, a full day conference addressing such topics as �Immigration Issues in the Lodging Industry,� �How eProcurement has Finally Come of Age,� �The Top 10 Issues Hoteliers will Face in 2007,� �Understanding Hotel Ratings Companies� and �Compelling Hotel Websites: Getting More Bang for Your e-Marketing Bucks.�
  
Former New York City Mayor Rudy Giuliani will present the keynote address at the 2006 Hospitality Leadership Forum, from 12:45 � 2:15 pm, on Saturday, November 11.  He will share his Principles of Leadership as he looks back at the important lessons he learned in a lifetime of public service, and how he drew on those lessons to provide strength in a defining moment in American history.  In total, the Forum will feature 11 programs, including the highly-acclaimed �CEO Leadership Panel� and �U.S. Lodging Industry Summit Panel,� both led by notable hospitality industry leaders.  Tickets are $129 per person, and available online at www.ihmrs.com.  

Seminars will continue during exhibition days, Sunday, November 12, through Tuesday, November 14, addressing such topics as �HDTV-IPTV: What General Managers Need to Know,� �Tales of Success: Advancing in the Lodging Industry,� and �Top 10 Human Resources Topics that Effect the Lodging Industry.�

In addition, the American Culinary Federation has approved continuing education hours for foodservice-focused programs, including �Distinguished Restaurants Power Panel: The Ins and Outs of Being on Top from Restaurateurs,� �To Be or Not to be Trendy,� �Food Arts� Annual Trends Survey,� �The Benefits of Having an ACF Certified Chef,� �Impacting the Bottom Line: Customer Service, Satisfaction and Retail Trends in Healthcare Foodservice� and �Which Comes First � The Kitchen or the Egg.�

Culinary Presentations

Interactive education will be offered with the return of the IH/M&RS Demonstration Kitchen, where the pastry and traditional cooking techniques of leading chefs will be revealed, Sunday, November 12, and Monday, November 13.  The Société Culinaire Philanthropique will present two pastry demonstrations, and Food Arts magazine will provide instruction on pork and beef cooking, featuring Chef Adam Perry Lang of Daisy May�s BBQ and Chef Michael Lomonaco of Porter House New York.  Participation by chefs representing the ICA-ACF Big Apple Chapter, including Chef Michael Vignapiano, will round out the demonstration schedule. 

Events

Back by popular demand, Late Night with IH/M&RS will return to B.B. King Blues Club and Grill on Sunday, November 12, providing attendees with an opportunity to network while enjoying one of New York City�s hot spots.  The event will feature live music, hors d�oeuvres and drinks from 9:00 pm � midnight, and is hosted by the American Hotel & Lodging Association Allied Executive Committee.  Tickets are $60 per person, and can be purchased online at www.ihmrs.com. 

Those attending the 26th annual Gold Key Awards for Excellence in Hospitality Design will discover additional networking opportunities with notable designers and property owners, as they celebrate the year�s greatest new hotels and restaurants.  The finalists and winners � as well as �Designer of the Year� David Rockwell � will be honored at the Gold Key Awards Breakfast on Monday, November 13, 7:30 � 9:30 am, at New York City�s Mandarin Oriental Hotel.  Tickets are $75 each, and available online at www.ihmrs.com/goldkey/breakfast.html.  Proceeds from the breakfast will benefit the Network of Executive Women in Hospitality (NEWH) Scholarship Fund.

Saturday, November 11

7:30 am � 5:00 pm
ACF Certification Practical Exams
The Art Institute of New York City
The IH/M&RS and the American Culinary Federation have partnered to offer ACF Certification Practical Exams during the market.  Testing will be administered by representatives of the International Chefs Association (ICA) � ACF Big Apple Chapter on Saturday, November 11, at the Art Institute of New York City.  For additional information, contact Michael Vignapiano, CCE, AAC, at (212) 625-6058 or [email protected].

9:00 � 10:30 am
Hospitality Leadership Forum � Keynote Seminar: CEO Leadership Panel
Room: Special Events Hall
Moderator: William J. Ferguson, Co-Chairman & Co-Chief Executive Officer, FPL Advisory Group.  
Lodging Industry Panelists: Raymond �Rip� Gellein, Jr., President, Starwood Global Development Group; Matthew J. Hart, President & Chief Operating Officer, Hilton Hotels Corporation.  Designer Panelist: Julia Monk, AIA, ASID, LEED, AP, Partner, Brennan Beer Gorman/Architects, Brennan Beer Gorman Monk/Interiors.  Restaurant Industry Panelist: Edward R. Tinsley, III, FMP, Chairman, National Restaurant Association and President & Chief Executive Officer of Tinsley Hospitality Group, LLC.

11:15 am � 12:30 pm
Hospitality Leadership Forum � Keynote: U.S. Lodging Industry Summit Panel
Room: 1E10 
Our presenters are recognized experts in their disciplines who will supply a wealth of cutting-edge data for five key business segments.  This forum will offer information on seasonal performance and future trends, forming a complete picture to help hoteliers plan strategies as the industry continues to find its footing in a recovering economy.  Moderator:  John Russell, Chief Executive Officer, NYLO Hotels, LLC and Partner, Yesawich, Pepperdine, Brown & Russell.  Panelists: Supply Side Trends - Patrick H. Ford, President, Lodging Econometrics; Economic Overview - Bjorn Hanson, Ph.D., Global Industry Leader � Hospitality & Leisure, PricewaterhouseCoopers; Operating Performance -  Mark Lomanno, President, Smith Travel Research; Consumer Behavior - Douglas K. Shifflet, President & CEO, D.K. Shifflet & Associates, Ltd.; Consumer Trends - Peter Yesawich, Ph.D., Chairman, Yesawich, Pepperdine, Brown & Russell. 

12:45 � 2:15 pm
Hospitality Leadership Forum � Keynote Presentation and Luncheon: Principles of Leadership
Room: Special Events Hall
Providing leadership for New York City is a challenge even under normal circumstances - it is easily one of the most complicated and diverse cities in the world. Sharing with audiences the principles of leadership which he detailed in his book, Rudy Giuliani looks back at the important lessons he learned in a lifetime of public service and how he drew on those lessons to provide strength at a defining moment in America�s history. 

2:30 � 3:30 pm
Hospitality Leadership Forum � Human Resources Seminar � �Immigration Issues in the Lodging Industry�
Room: 1E09
Our panelists recognize the importance of the visa programs and the tremendous necessity to keep the program on the front burner of legislation. This forum will discuss the importance of being involved with the hot issue of immigration and how it impacts not just the hospitality industry, but the US economy as well.  Moderator: Cindy Clark, Director of Human Resources, The Broadmoor.  Panelists: Sean Cox, Director of Human Resources, The Sagamore; Shawn McBurney, Vice President of Governmental Affairs, American Hotel & Lodging Association; Susan Merfeld, Vice President of Human Resources, Pebble Beach Company.

2:30 � 3:30 pm
Hospitality Leadership Forum � Technology Seminar � �How eProcurement Has Finally Come of Age�
Room: 1E10
Electronic Procurement is back with a vengeance in the hospitality sector.  It�s easier, faster, better and cheaper then ever before.  Find out how both large and small hospitality firms are leveraging the next generation of Internet technology to lower operating costs, streamline their supply chain, automate their procure-to-pay cycle and drive consistent financial controls into their properties.  Presenter: Doug Sanborn, President & CEO, Birch Street Systems Technology. 

2:30 � 3:30 pm
Hospitality Leadership Forum � Sales & Marketing Seminar � �Compelling Hotel Websites: Getting More Bang for Your e-Marketing Bucks�
Room: 1E11
As online travel bookings continue their steady rise, are you capturing your share of the business?  Our panelists will share sound hotel marketing principles to help you convert more lookers into bookers on your direct site, including tracking the effectiveness of your website, how to turn your site into an interactive selling piece with compelling product and destination content, valuable ways to minimize commissions and booking fees, and much more.  Moderator: John Merkin, Vice President, Franchise Operations, InterContinental Hotels Group, Chairman of the AH&LA Sales/Marketing Committee.  Panelists: Jack Feuer, Digital Marketing Advisor, The Blackstone Group; Ken Hayward, Vice President of Sales, The Grand Hotel; Roxanne Ong, Director, Online Field Marketing, W Hotels Worldwide; Del Ross, Vice President, Distribution Marketing, InterContinental Hotels Group; Rodolfo Saccoman, Director of e-Commerce, The Breakers.

2:30 � 3:30 pm
Hospitality Leadership Forum � Destination Design Seminar � �Sustainability & Hospitality�
Room: 1D03/04
Presenter: Lyndall De Marco, Executive Director, The Prince Of Wales International Business Leaders Forum (IBLF).

3:45 � 4:45 pm
Hospitality Leadership Forum � �ISHC � The Top Ten Issues Hoteliers Will Face in 2007�
Room: 1E10
Each year at the International Society of Hospitality Consultants (ISHC) Annual conference, members participate in a series of roundtable discussions to identify the top ten issues and challenges expected to impact the hospitality industry in the upcoming year.  During this session, ISHC members will share the results of the recently completed member survey for 2007.  It promises to be an excellent idea exchange and highly-interactive educational forum.  Moderator: Drew Dimond, Founder, Dimond Hotel Consulting Group.  Panelists: Sean Hennessey, President, Lodging Investment Advisors; Judy Z. King, ISHC, Founder & Principal, Quality Management Services, LLC; Tom Morone, Principal, Warnick & Company, LLC; Rachel Roginsky, Principal, Pinnacle Advisory Group.

3:45 � 4:45 pm
Hospitality Leadership Forum � Lodging Industry Ratings Seminar � �Understanding Hotel Ratings Companies�
Room: 1E11
This seminar will feature executives from the country�s top rating companies, who will educate attendees about the various processes of each rating system and answer questions as to how property ratings are formulated, finalized and disseminated.  Moderator: Philip Hayward, Editor, Lodging magazine.  Panelists: Linda Hirneise, Partner, Global Travel & Hospitality, J.D. Power & Associates; Shane O'Flaherty, Vice President of Quality Assurance, Mobil Travel Guide; Tony Perrone, Regional Manager, American Automobile Association; Douglas K. Shifflet, President & CEO, D.K. Shifflet & Associates, Ltd. 

3:45 � 4:45 pm
Hospitality Leadership Forum � Technology Seminar � �What to Look For When Purchasing �Guest Experience� Systems�
Room:1E09
This session will focus on what the non-technical executive needs to know and what questions your staff should research when it�s time to buy systems that increase your guest�s experiences.  These systems, such as in-room technology, telecom or energy management, can be the keys to increased profits and improved guest retention.  Topics covered will include a definition of what these systems do, how they can work with each other, what potential ROI they have and what special considerations should be considered before making a commitment.  Moderator: Dan Connolly, Assistant Professor, School of Hotel, Restaurant & Tourism Management, University of Denver.  Panelists: Mark G. Haley, CHTP, Partner, The Prism Partnership, LLC; Dan Phillips, Chief Executive Officer, ITS Services; Darrin Pinkham, Vice President, Applications, Ginn Company; Kevin H. Smith, Executive Vice President & General Manager, The New Yorker Hotel Management Company.

3:45 � 4:45 pm
Hospitality Leadership Forum � Destination Design Seminar � �Staying Ahead of the Design Curve: Keeping Pace With Changing Tastes and Technology� 
Room: 1D03/04
Hotel design evolves with high frequency, and staying ahead of the hectic pace amid one of the industry�s upswings is more important than ever.  Panelists will discuss how the economics of hotel design are impacted today and in the future and how to maintain freshness as economic cycles come and go.  We�ll explore how brand standards, owner requirements and consumer tastes affect the design process, and how advancements in technology affect the way hotels are designed.

9:45 � 10:00 am
IH/M&RS Opening Ceremony
Crystal Palace Lobby
The 91st annual edition begins with opening remarks and a ribbon cutting, as well as the presentation of the 2006 IH/M&RS Editors� Choice Awards in six product categories.  Music is provided by the United States Air Force Band of Liberty.

10:00 � 11:00 am
�Distinguished Restaurants Power Panel: The Ins and Outs of Being on Top From Restaurateurs� 
Room: 1D03/04
A panel of Distinguished Restaurants of North America (DiRoNA) restaurateurs will delve into the most frequently asked questions faced by restaurateurs.  Learn from the best of the best on issues many restaurants are currently facing. From retention and recruitment, to décor and expansion, learn from those who have made it big.

10:30 am � 12:00 pm
Keynote Purchasing Seminar � �How Lodging�s Leading Vendors Take it to the Top�
Room: 1E10
What does it take to become a "go-to" provider of products and services in the $113 billion lodging industry? How do star vendors secure their place in the market? Who are the key players and how do you reach them? At this interactive seminar, we're turning the tables and putting the decision makers at your disposal. Whether you're new to the industry, or just looking to polish your skills, this session, sponsored by AH&LA's Allied Executive Committee, is a can't-miss. A top panel of executives representing the full spectrum of purchasing power, from independent operator to multinational corporate leaders, will answer pressing questions, give candid advice, and take you inside the industry for a look at the do's, don'ts, pitfalls � and potential � in hospitality's most lucrative sector.  Moderator: John Whitaker, MHS, International Hospitality Sales Manager, SICO America Inc.  Panelists: Jim Gwinn, Director of Purchasing, Ocean Properties, Ltd.; Philip Parker, Partner, The Parker Company; Greg Wysocki, Director, Operating Supplies & Equipment, Starwood Hotels & Resorts Worldwide, Inc; Brian Yost, VP, Food and Beverage, Harrah�s Entertainment.

11:00 am � 12:30 pm
Demonstration Kitchen � ACF-ICA Big Apple Showcase
Demonstration Kitchen, Level 1
Chef Michael Vignapiano, CCE, AAC, Senior Lead Instructor, The Art Institute of New York City, President of the ICA-ACF Big Apple Chapter.  Culinary demonstration of Prosciutto di Parma & Parmigiano Reggiano.

11:30 am � 12:30 pm
Food Arts� Annual Trends Survey
Room: 1D03/04
Michael Batterberry, editor-in-chief and co-publisher, Food Arts magazine, surveys the most notable happenings in the past year that could spark trends in the foodservice/hospitality industry.

12:30 � 1:30 pm
Demonstration Kitchen � Food Arts
Demonstration Kitchen, Level 1
Chef Adam Perry Lang of Daisy May�s BBQ.  Pork demonstration, facilitated by Michael Batterberry, editor-in-chief and publisher of Food Arts magazine.

1:00 � 2:30 pm
Sales & Marketing Seminar � �E-Mail Marketing: Your Secret Weapon to Boost Sales�
Room: 1E10
With over a decade of online and offline marketing integration from small businesses to Fortune companies, Boris Bugarski will illustrate proven methods to skyrocket sales and boost customer loyalty with email marketing.  In addition, he will uncover the #1 reason for remarkable email marketing success and the #1 pitfall.  With email marketing becoming the fastest and most recognizable means for keeping your business in front of guests for increased retention, loyalty and sales, this session provides specific insights into why you should leverage email marketing and what strategies are essential for maximum impact on your bottom line.  Presenters: Boris Bugarski, CEO & President, mUrgent Corporation; TJ Schier, President & Founder, Incentivize Solutions/podTraining. 

1:00 � 2:30 pm
Revenue Management Seminar � �The Cutting Edge�Hospitality Revenue Management�
Room: 1E09
The concept of revenue management has been essential in the past decade.  This presentation will explore current aspects of best practices, relevant applications and strategic management.  Panelists will discuss the critical importance of including everything from staffing to maximizing revenue through business cycles.  Facilitated question and answer throughout session.  Moderator: Dr. Robert H. Bosselman, Professor and Director, International Center for Hospitality Research & Development, Florida State University.  Panelists: Anthony Gatling, Senior Director, Operations-Canada, Red Lobster; Fred Heintz, Director of Market Strategy, Metro NY Marriott Hotels; Dr. Sheryl E. Kimes, Professor and Associate Dean of Academic Affairs, School of Hotel Administration, Cornell University.

1:00 � 2:30 pm
Diversity Seminar � �MicroMessages: Messages that Drive Workplace Performance, Collegial Relationships and the Bottom Line�
Room: 1D05/06
Most of us are unaware of the 2,000 to 4,000 subtle messages we send each day. Largely non verbal, these conscious or unconscious messages identify critical workplace biases and have a powerful influence on driving employee morale, team performance, and ultimately impact your business results, productivity, and bottom line. By focusing on one of the most hidden barriers to success, you�ll learn skills and techniques to bring out the best in people, make them strive to do better, elicit their loyalty and trust, and create an environment that attracts and retains talent.  Presenter: Stephen Young, Founder and Senior Partner, Insight Education Systems, with a special introduction by Steven A. Rudnitsky, President and Chief Executive Officer, Wyndham Hotel Group and Chairman, AH&LA Multicultural & Diversity Advisory Council. 

1:00 � 2:30 pm
Technology Seminar � �HDTV-IPTV: What General Managers Need to Know!�
Room: 1E11
Learn how television technology is changing the guests� experience. In this session a panel of industry experts representing the supplier community will explain the technology behind high-definition television (HDTV) and Internet Protocol Television (IPTV). The panel will discuss associated costs to consider, tactics to reduce costs, the potential impact, preparing for the implementation and revenue sources.  The session will also address practical strategies for optimizing the guest experience and maximizing your return on investment.  Moderator: Robert Bennett, Senior Consultant, Telsystems Communication Corporation.  Panelists: Timothy Frahm, Director, Advanced Product Development, LG Electronics USA, Inc.; James H. Jessel, Vice President, Commercial Business, DIRECTV, Inc.; Thomas Pullen, Vice President of IP Video on Demand, Guest-Tek; Tad Walden, Senior Vice President of Marketing and Programming, On Command Corporation.

2:00 � 3:00 pm
Demonstration Kitchen � Food Arts
Demonstration Kitchen, Level 1
Chef Michael Lomonaco of Porter House New York.  Beef demonstration, facilitated by Michael Batterberry, editor-in-chief and publisher of Food Arts magazine.

3:00 � 4:00 pm
�The Benefits of Having an ACF Certified Chef�
Room: 1D03/04
This session will discuss the employer benefits of hiring an ACF certified chef, or promoting ACF certification within their establishment.  Presenter: Michael Vignapiano, CCE, AAC, Senior Lead Instructor, The Art Institute of New York City, President of the ICA-ACF Big Apple Chapter.

3:00 � 4:30 pm
Sales & Marketing Seminar � �Selling Your �Hard to Sell� Rooms, With our Without a Sales Department�
Room: 1E10
Filling the rooms that must be sold after the others are chosen.  The industry says that in this the best year ever, occupancy will be about 64 percent. How do you fill the rest?  This idea-a-minute seminar will provide practical, timely and doable ideas that will help fill the rooms that the internet, convention bureaus and tourism networks don�t fill for you.  These ideas are field tested by professionals and presented by a lifelong hospitality marketing expert.  Presenter: David A. Troy, President, TIMA. 

3:00 � 4:00 pm
Destination Design Seminar � �Designing for Today�s Traveler�
Room: 1E09
Gen X, Gen Y, Baby Boomer, Echo Boomer � it doesn�t matter.  If 60 is today�s 40 and 40 is really 20 � then how old are you and how do you design a hotel that transcends generations?  This seminar will examine ways to give your hotel lifestyle components while keeping it a viable option for travelers in all age groups.  Moderator: Stacy Silver, Group Publisher, Hotel Business/Hotel Journal/The New Look.  Panelists: Jon Nehmer, President, Jonathan Nehmer & Associates; Ron Swindler, Senior Vice President, The Getty�s Group; Amy Jakubowski, Partner, Brennan Beer Gorman Monk Interiors.

3:00 � 4:30 pm
Technology Seminar � �High Speed Internet Connections Becoming the Number One Amenity in Hotels�
Room: 1E11
High-speed Internet connections are quickly becoming the number one amenity for hotels and when considering which provider to choose, hotels need to take into consideration their technology needs, pricing and support structure.  The success of long-term players in the high-speed Internet access hospitality market, and the pending success of new entrants, will largely depend on the structure of their business model.  Presenter: Ken Fitzpatrick, Senior Vice President, Commercial Services, Time Warner Cable.

4:30 � 5:30 pm
Wine & Cheese Reception
Room: Special Events Hall Lobby
Sponsored by Lazio Region (Italy).

6:00 � 9:00 pm
NEWH City Sparkler
China Club, 268 W. 47th Street, New York City
The New York City Chapter of the Network of Executive Women in Hospitality (NEWH) hosts its 2006 �City Sparkler� event. Enjoy magical and mystical entertainers, cocktails, hors d�oeuvres, networking and conversation in the intimate atmosphere of New York�s famed China Club Jade Terrace. Tickets are available online at www.ihmrs.com.

9:00 pm � 12:00 am
Late Night With IH/M&RS
B.B. King Blues Club & Grill, 237 W. 42nd Street, New York City
This late night party hosted by the AH&LA Allied Executive Committee promises to be filled with good times, good music featuring Carlton J. Smith & Friends, and great networking.  Don�s miss the perfect opportunity to network with industry peers in a fun-filled setting.  Tickets are $60 per person, and available online at www.ihrms.com. 

Monday, November 13

7:30 � 9:30 am
IH/M&RS Gold Key Awards Breakfast
Mandarin Oriental New York, 80 Columbus Circle @ 60th Street, New York City
The design industry will gather at the 26th annual Gold Key Awards for Excellence in Hospitality Design, to celebrate grand prize winners and �Designer of the Year� David Rockwell.  The Gold Key Awards are presented by the IH/M&RS and sponsored by HOTELS and Interior Design magazines.  Tickets are $75 per person, and available online at www.ihmrs.com.  Proceeds from the breakfast benefit the Network of Executive Women in Hospitality (NEWH) Scholarship Fund.  Complimentary shuttle bus service will be available to the IH/M&RS following the breakfast ceremony.

10:00 � 11:00 am
�The Restaurateur � To Be or Not to Be Trendy� 
Room: 1D03/04
A Distinguished Restaurants of North America (DiRoNA) restaurateur offers his perspective on the current state of the industry and what he foresees as the future of fine dining. Hear it from the best about how to stay on top in a competitive market.  This session is essential for the new restaurateur as well as the well-established. Panelist: Drew Nieporent, Owner, Myriad Restaurant Group.

10:00 � 11:00 am
�Impacting the Bottom Line: Customer Service, Satisfaction and Retail Trends in Healthcare Foodservice�
Room: 1D05/06
Customer service in foodservices is always a top priority, but in today�s ever-changing and competitive healthcare market, satisfaction (for patients, visitors and hospital staff) is even more critical.  As technology improves and consumer tastes change, learn how patient menus and ordering options have evolved to increase satisfaction.  Hear how creative retail strategies can positively impact the bottom line.  A panel of HFM healthcare foodservice professionals will discuss current hot topics including retail, catering, spoken menu, online ordering systems, flavor trends, sustainability and more.  Moderator: Sharon A. Cox, MA, RD, CDN, 2005-2006 HFM President, Director, Food and Nutrition Services, Memorial Sloan Kettering Cancer Center.  Panelists: A selection of HFM food and nutrition professionals. 

10:30 am � 12:00 pm
Keynote Seminar � �Raise Your Hospitality IQ � An AH&LA Women in Lodging Council Executive Panel�
Room: 1E10
What are the hottest trends affecting lodging today? How did hospitality's most successful professionals take it to the top? Join an all-star gathering of senior female executives for insight, stimulating debate, and a wealth of inside information to accelerate your career and expand your knowledge. Tap into their collective advice and raise your industry IQ at this �can't-miss� discussion.  Moderator: Dawn Drew, Publisher, National Geographic Traveler.  Panelists: Glyn Aeppel, Executive Vice President, Acquisitions & Development, Loews Hotels; Gail F. Fitzgerald, CTC, Vice President, Hotel Sales & Marketing, Bellagio; Niki Leondakis, Chief Operating Officer, Kimpton Hotels and Restaurants; Penny Pritzker, Chairman & CEO, Classic Residence by Hyatt, President & CEO of Pritzker Realty Group and Director of Global Hyatt Corporation; Stephanie Sonnabend, CEO and President, Sonesta Hotels and Resorts.

11:00 am � 12:00 pm
Demonstration Kitchen � ACF-ICA Big Apple Showcase
Demonstration Kitchen, Level 1
Chef Ralph Yedinak of Waterfront Ale House, New York City.  Recipe will include utilizing the endless variations and unique qualities of ales and lagers in food preparation.

11:30 am � 12:30 pm
�Which Comes First � The Kitchen or The Egg?�
Room: 1D03/04
This seminar will shed light on creating a menu that maximizes kitchen potential and selecting kitchen equipment that supports a menu style.  Attendees will receive exclusive behind-the-kitchen-door insights on this year�s most anticipated kitchens and menus. Moderator: Michael Batterberry, Editor-in-Chief, Co-publisher, Food Arts magazine.  Panelists: Gray Kunz, Executive Chef, Grayz & Café Gray; Michael Lomonaco, Executive Chef, Porterhouse New York; Pierre Schaedelin, Executive Chef, LeCirque; David Arnold, Director of Culinary Technology, French Culinary Institute.  

12:00 � 2:00 pm
AH&LA Women in Lodging Networking Luncheon
Room: 1E14
Women from every sector and segment of the industry are invited to a special networking luncheon, following the AH&LA Women in Lodging Council Keynote Panel. Participants will have the opportunity to exchange insight and information with the keynote panelists and members of the Women in Lodging Council, which is comprised of more than a dozen high-ranking executives. The cost to attend is $75 per person and $25 for students. For more information, call AH&LA at (202) 289-3100. 

12:30 � 1:30 pm
Demonstration Kitchen � Societé Culinaire Philanthropique
Demonstration Kitchen, Level 1
Pastry demonstration.

1:00 � 2:30 pm
Career/Student Seminar � �Tales of Success: Advancing in the Lodging Industry�
Room: 1E09
Lodging industry executives will discuss strategies utilized in their respective career paths.  Each panelist is a graduate of a hospitality program represented at the International Hotel/Motel and Restaurant Show.  Each panelist will speak about their respective career since graduation.  Students will be able to address questions to the panelists.  Moderator: Dr. Robert H. Bosselman, Professor, Dedman School of Hospitality and Immediate Past President, International Council on Hotel, Restaurant & Institutional Education.  Panelists: Aaron Ide, Director of Front Office Operations, The Hilton New York; Jeremy Pinkerton, Associate Director of Revenue Management, The Waldorf=Astoria; David Scypinski, Senior Vice President Industry Relations, Starwood Hotels and Resorts Worldwide Inc.; Jesse Suglia, National Director Business Travel Sales, Omni Hotels.

1:00 � 2:30 pm
�What Can Franchisee Associations / Advisory Councils Do to Help Members Most in Today�s Competitive Lodging Environment�
Room: 1E11
Leaders from franchisee associations/advisory councils offer their views on how such organizations can best assist and guide their members. They will discuss the different services they offer, how they respond to franchisees, and how the needs of hotel owners are changing. Franchisees of all brands do not want to miss this informative, eye-opening panel.  Moderator: David Shamoian, Former Chairman and Current Board Member of International Association of Holiday Inns (IAHI) and President Peabody Hotel Group. Panelists: Dave Durbin, President, MINA and President & CEO, Crestline Hotels & Resorts; David Hart, Immediate Past Chairman and Current Board Member of IAHI and President & CEO Hart Hotels Inc.; Mukesh Mowji, Chairman, Asian American Hotel Owners Association (AAHOA) and Partner, Tuscany Investments.

1:00 � 2:30 pm
Human Resources Seminar � �Top Ten HR Topics That Effect the Lodging Industry�
Room: 1E10
A panel of human resources practitioners discuss the top human resources issues and concerns that face the hospitality industry. Topics include: succession planning, performance management, retention, union cards, minimum wage changes, workers compensation, managing workplace generations, recruitment, training, and visa workers.  Moderator: Alan Momeyer, Vice President of Human Resources, Loews Corporation.  Panelists: Cindy Clark, Director of Human Resources, The Broadmoor; Sean Cox, Director of Human Resources, The Sagamore; Carol Eicher, Director of Human Resources, Penn State Hospitality.

1:00 � 2:30 pm
�Pandemic Influenza � Potential Impact and Preparedness�
Room: 1E13
Guests, hotel operators and employees all make up critical factors in the preparation and preparedness for Pandemic Influenza, including the Avian Flu. This educational seminar will analyze and discuss the critical touch points of this issue, and how it could effect your hotel operation. The seminar will discuss the disease itself, and how to take precautions in your operations. U.S. hotel/motel operators have read the warnings about avian flu and the effects it�s had in Asia and Europe. What�s been missing from that often scary coverage has been straightforward, objective information about how the disease could affect their business � how much of a risk it actually poses � and what they can do to protect their sales, their employees and their customers. Presenter: Dr. Bruce Cords, Vice President Environment, Food, Safety & Public Health, Ecolab. 

1:30 � 2:30 pm
Demonstration Kitchen � Societé Culinaire Philanthropique
Demonstration Kitchen, Level 1
Pastry demonstration.

2:45 � 3:45 pm
�The Greening of Foodservice Design�
Room: 1D03/04
With dining facilities using more energy per square foot than any other building user, it is important for facility owners and designers to create dynamic approaches to sustainable planning and ongoing operations. Attendees will learn how to balance system options between the Dining teams� production capacity needs and the goals of reduced energy consumption in both existing and newly designed sustainable buildings. This session will look at the many features of sustainable design in foodservice operations, including energy modeling and management, specification of reuse and recycled materials, air quality management, food and materials waste reduction.  Presenter: Kathleen H. Seelye, FFCSI, LEED, President, Foodservice Design, Ricca Newmark Design.  Presented in connection with Foodservice Equipment & Supplies.

3:00 � 4:30 pm
Career/Student Seminar � �Managing a Multicultural Workforce: Your Career Will Depend On It�
Room: 1E09
Although management and leadership theories are written as if they are universally true, this panel will present information on how management must consider the cultural differences of an increasingly diverse workforce in order to succeed in reaching the common goals of the organization.  Moderator: Nicholas J. Hadgis, Ph.D., Dean, School of Hospitality Management, Widener University.  Panelists: Sean Cox, Director of Human Resources, The Sagamore; Faye Hall Jackson, Ph.D., Assistant Professor and Director, Hospitality Industry Diversity Institute, Conrad Hilton College, University of Houston; Maruiel Perkins-Chavis, VP, Workforce Effectiveness and Diversity, Marriott International.

3:00 � 4:30 pm
Technology Seminar � �Voice Over Internet Protocol (VoIP) Has Arrived!�
Room: 1E11
VoIP, the technology used to transmit voice conversations over a data network using the Internet Protocol has already begun to significantly impact the hotel�s guestroom.  In this session a panel of industry experts representing the supplier community will explain to attendees the basics needed to understand this application of technology. The specific questions that will be answered are:  Why is VoIP important? What is it? How does it work? What is the benefit?  How does it different from today�s systems in the hotel?  How can a hotel profit from using it? What are the risks if I don�t incorporate it? Moderator: Ted E. Horner, Managing Director, Ted E. Horner & Associates Pty. Ltd., Hospitality Technology Consultants. Panelists: David Baudrez, Sales Business Development Manager, Real Estate & Hospitality Sectors Europe & Emerging Markets, Cisco Systems; Dean Compoginis, Vice President, Marketing, Teledex; Timothy F. Whelehan, Director Strategic Markets, PAETEC Communications, Inc. 

3:00 � 4:30 pm
Risk Management / Security Seminar � �Security of Guest Data: What Do You Need to Know About Your Customer Electronic Data�
Room: 1E10
Join noted New York attorney Banks Brown in a discussion of issues related to the use of electronic guest data with today�s concerns of terrorism and illegal activity. What are your responsibilities and liabilities when authorities request your data? When law enforcement shows up requesting information, will your response protect guest privacy, address law enforcement concerns and keep you out of jail? Do you have the proper procedures to tell the difference?  Presenter: Banks Brown, Partner, McDermott, Will & Emery, LLP. 

3:00 � 4:30 pm
Destination Design Seminar � �Is Sustainable Attainable�
Room: 1E13
We in the hospitality industry have barely scratched the surface in educating ourselves about Sustainable Design.  We have few developers, hotel operations companies, architectural and interior design professionals, as well as manufacturers who are seeking new ways of designing hospitality environments using the principals of Sustainable Design.  Traditional project delivery promotes linear problem solving methods that do not produce efficient solutions for highly complex hospitality environments.  We must therefore address the way in which we approach the complex program and performance concerns for these types of environments in order to forge new ideas in how to approach these concerns and how we go about doing our work.  We present a one and a half hour educational forum to introduce participants to sustainable design practices in the hospitality industry.  What is Sustainable Design?  What is required of and from the owner/developer?  What is the expectation of the operating company?  What can the design professionals provide in the way of solutions?  Panelists: Lyndall de Marco, Executive Director, The Prince Of Wales International Business Leaders Forum (IBLF); David Mahood, Principal, Olive Designs; Clifford R. Tuttle, ASID, NEWH, Senior Vice President, ForrestPerkins; Jeanne Varney, Vice President, Asset Management, Host Hotels & Resorts, Inc.

Tuesday, November 14
10:30 � 11:30 am
�Entrepreneurial Success: Founding, Managing & Growing Your Kosher Business�
Room 1C02
In 1989 Noah Alper opened a fledgling Kosher bagel shop in Berkeley, California.  Six and a half years later he sold the hugely successful Noah�s Bagels Kosher bakery/restaurant chain for $100 million while taking it public becoming the largest kosher retailer in the United States in 1996. In this informational session Noah shares his success stories and tips on managing a kosher business in today�s competitive marketplace, taking you from the concept phase all the way through to the successful development and implementation of a strategic plan. Learn from his triumphs as well as his defeats.  Presenter: Noah Alper, Founder, Noah�s Bagels.

11:30 am � 12:30 pm
Opening Day Keynote � Kosherfest, All Asia Food Expo, Expo Comida Latina
�Dining at 35,000 Feet: From Tel Aviv to Mexico City � Enhancing the In-Flight Dining Experience for Culturally Diverse Pallets�
Room: 1C03
Continental Airlines is committed to offering quality food during mealtimes for all of its trans-Atlantic, trans-Pacific, Latin America/Caribbean, and trans-continental flights, offering authentic menu selections that are culturally sensitive to their international customers.  Find out just how Continental is maximizing the dining experience for their passengers, and the unique challenges and opportunities inherent in airline catering.  Presenter: Sandra Pineau, Staff Vice President, Continental Airlines Foodservice Division.

1:00 pm � 2:00 pm
�Fusing Flavors for Financial Success�
Room 1C02
Launching a new restaurant in a competitive and sophisticated foodservice market is a daunting proposition to say the least � add in the complexity of defining a whole new cuisine and it becomes wild roller coaster ride. Join Rohini Dey, Ph.D. (founder & owner) and Maneet Chauhan (executive chef) � the female team from Latin and Indian restaurant Vermilion - as they share an introspective on serving �Contemporary Indian cuisine with a Latin American fusion.� They�ll share their philosophy on fusion cuisine in the context of the launch and reception of their restaurant, how their choice of fusion came about, along with the multiple industry, media and consumer perspectives they�ve garnered along the way.  Presenters: Rohini Dey, Owner, Vermillion Resturant; Maneet Chauhan, Head Chef, Vermillion Restaurant.
    
2:30 pm � 3:30 pm
�Asian-American Market Potential�
Room 1C02
The most affluent demographic segment in the county, yet, the Asian-American market still remains largely uncharted territory.   From 1990 to 2000 this group saw a growth rate of 49 percent.  By 2001, this group had a buying power of approximately $246 billion.  The market potential is there.   But, how easy is it to tap into a market with differing acculturation levels, income, occupational status, language and culture?  Presenter: Larry Moskowitz, Vice President, Strategic Marketing Services, Kang & Lee Advertising.

2:30 pm � 4:00 pm
�Empowering Latinas: Balancing Business & Lifestyle�
Room 1C03
Latina businesswomen are a growing economic force in the United States.  More than one third of all Hispanic-owned firms are women-owned.  In 2004, Latina owned businesses generated nearly $4.4 billion in sales.  However, in this fast paced society building a successful business while simultaneously having a life outside of work can cause many women business owners and professionals to burn out.  Join Ana Nogales and four successful Latina entrepreneurs as they share their stories and explore how Latinas can use their innate abilities and cultural traditions to create fulfilling businesses while also maintaining a healthy lifestyle.  Moderator: Dr. Ana Nogales, President, Nogales Psychological Counseling.  Panelists: Isabel Gonzalez, Editor in Chief, Tu Vida/Your Life Creative Communications; Carolina Buia, Co-Author, Latin Chic; Sandra Gonzalez, President, Vino con Vida Communications; Laura Diaz Brown, Celebrity Chef and owner of SAVOR! Catering.

2:30 pm � 3:30 pm
�Multicultural Business Opportunities in Institutional Foodservice�
Room 1C04
Institutional foodservice (also known as on-site or non-commercial foodservice) is a largely untapped market segment.  Often associated with dreary conditions and bland cuisine, this foodservice sector often gets a bad rap � yet it�s teaming with opportunity.  Institutional foodservice is a billion dollar industry. In 2001, estimates from Technomic Inc. reported employee feeding, education, health care, vending, military, corrections and other segments on the institutional side of the foodservice ledger as accounting for nearly one of every four dollars spent on food prepared outside the home.  However, as with commercial-foodservice, the institutional foodservice sector struggles with labor shortages and customers' changing tastes.  If you are a chef, dietician or foodservice director or manager, join us for this session to find out how you might meet the needs of this diverse marketplace by offering something culturally different.  Presenter: Gerry Fernandez, President, Multicultural Foodservice & Hospitality Alliance.

For IH/M&RS exhibitor information, contact Christian Falkenberg, show manager, at GLM, Ten Bank Street, White Plains, NY 10606-1954.  Telephone (914) 421-3296.  Fax (914) 948-6180.  E-mail: [email protected].  For attendee information, contact GLM�s Customer Service Department at (914) 421-3206 or (800) 272-SHOW.  Additional information and registration is available online at www.ihmrs.com.