Technology Support and Training;
Package of solutions includes training, technology rollout,
and ongoing support/help-desk services
|June 15, 2006 – TechTeam Global is based in Southfield, Michigan, but
its work for hospitality companies spans the globe. The company provides
a comprehensive portfolio of services that help businesses use information
technology more effectively, including technology rollouts, training solutions,
pre and post implementation help desk, multi-lingual technical help desk
and a wide array of other technical support services. TechTeam works closely
with many leading hospitality companies to offer a variety of services,
with a team of project managers, trainers, and IT technicians well-versed
in the needs of the hospitality industry.
For example, in 2005, TechTeam signed a contract with Galaxy Hotel Systems to assist with its roll out of Galaxy LightSpeed® property management software solution to Sheraton, Westin, Four Points by Sheraton, W, St. Regis, and The Luxury Collection hotels under the Starwood umbrella. TechTeam provided trainers, interface specialists, and project coordinators to work directly with Galaxy’s internal information technology team.
TechTeam offers a comprehensive package of services to support property management systems (PMS) and other hospitality industry technology. Services include:
TechTeam’s help-desk and IT support services are ranked as one of the industry leaders in execution. Services are available 24 x 7 x 365, around the globe; the company can support shrink-wrapped software as well as custom and proprietary applications; network infrastructures; and information technology hardware. TechTeam also has a complete application development service that can assist Hospitality Company’s development of new custom applications as well as maintenance of existing software to improve reliability and better match business needs.
Visit the company at booth #846 next week during the HITEC show. TechTeam executives will be on hand to discuss eLearning and training requirements, documentation development, rollout projects, help-desk/support options, and application development needs.
|Also See:||TechTeam Global Does it Again, Continuing its Successful String of Successful Rollouts / June 2006|