Hotel Online  Special Report

Tom Petot Named Named General Manager
Inn By The Sea in Cape Elizabeth, Maine
Ongoing Education for Staff Integral to Success

Cape Elizabeth, April 10, 2006  - Inn owner Maureen McQuade announced that Tom Petot has joined the staff as General Manager of the Four Diamond Inn By The Sea on Crescent Beach.  An industry veteran with a Masters degree from The Cornell School of Hotel Administration Petot comes to the Inn with 20 years of experience in Hospitality Management, including positions as GM, Controller, Director of Food and Beverage and Restaurant Manager.  

According to McQuade, Petot’s philosophy of ongoing education programs for staff and his years of industry experience at several high-end properties, will effect innovative oversight for the Inn.

Prior to the Inn by the Sea Petot managed both accommodations and a 90-seat restaurant at the unique Inn at Little Washington in Virginia, a Mobil Five Star, and AAA Five Diamond property. 

“We want to be the hotel that sets the benchmark for excellence, with a staff that goes the distance for their guests,” said McQuade. “Tom’s experience at developing the skills and team required for a five-diamond property are perfectly suited to the long-term vision for the Inn.”  

“The Inn by The Sea is one New England’s most beautiful coastal properties and I am delighted to be managing this hotel, and returning to Maine,” said Petot, who spent his undergraduate years at Colby College. “The Inn is ranked as one of the leading small luxury hotels, and I look forward to building on that reputation. Our formula for success will be the combination of excellent accommodations, a relaxed but elegant beach atmosphere and a commitment from a highly skilled staff to extend warm hospitality and personalized customer service to our guests,”  

The Inn by The Sea was set for a major renovation this fall, but due to potential shortages in building materials in the Katrina aftermath, the project will be delayed until October 2006, and the Inn will remain open for business this winter as usual.

Petot is enthusiastic about his first winter at the Inn, despite construction delays, with plans to implement his philosophy of an ongoing education program to further develop employee skills. “This was to be a year to work on our physical plant, but we’ve shifted gears and will work on ourselves instead,” he said. “ Giving staff an opportunity to hone skills favorably impacts both the guest experience and our employees seeking successful long term careers in the hospitality industry.” 

In addition to continuous education for current staff, the Inn will also train interns-the first, a student pursuing a degree in Travel and Hospitality from Andover College, will start this week. According to Petot, an atmosphere that encourages ongoing education allows new perspectives to be formed and sets the framework for enriching the guest experience. 

The Inn by The Sea is a luxury, all suite, Four Diamond resort on sandy Crescent Beach in Cape Elizabeth, offering guests an oasis of seaside seclusion, located 10 minutes from Portland’s Old Port. 

 Rauni Kew
Inn by The Sea
40 Bowery Beach Road
Cape Elizabeth, Maine  04107

Also See: Mark Lesser Appointed General Manager of the Historic 202 room Eastland Park Hotel in Portland, Maine / December 2005
Local Investor Group Acquiring the Historic Black Point Inn in Prouts Neck, Maine / March 2005

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