"We feel confident that these enhancements will engender loyalty and preference for the Hilton Family of Hotels among agents, and deliver cost-saving benefits to our hotels. These enhancements are possible due to the Hilton proprietary OnQ Property Management System and a new centralized distribution services technology platform utilized by over 2,400 Hilton hotels," said Mark Shindala, senior director distribution services for the Hilton Family of Hotels. 

Without any membership fees, all agents will receive "preferred status," and be able to take advantage of many new features including: 

• Online, real-time commission tracking and payment processing 
• Automated helpdesk, 24 hours a day/seven days a week 
• Automated Clearing House/electronic payment options 
• 26 months of historical data, and extensive web reporting 

• Review commission detail for a particular guest 
• Search for detailed check information on past or expected payments 
• View their statement in summary or detail via the web 
• Run payment reports for specific date ranges by hotel or chain 
• Receive commission inquiry assistance from Hilton Family customer service representative team 

The new TACS website (www.tacsnet.com) is user-friendly and has a built-in instruction demo for easy access to commission information. Commission payments and reporting, in 41 payment currencies, are consolidated by agency, decreasing the number of commission payments to each agency. The TACS website may also be accessed thru the new Hilton Travel Agent Portal . 

Electronic Reconciliation 

The new program will feature electronic reconciliation services so that agent inquires are resolved and paid even faster than in the past. 

Hotel Benefits 

Participating Hilton Family hotels will have more advanced reporting tools than ever before to enable them to speed commission payment into the hands of the agent. Hotels will be able to access summary and detailed file information, invoice summaries, and detailed commission information by using the invoice number, confirmation number, check number or statement number. In addition to web friendly tools and Excel-, CSV-, or PDF-downloadable formats, hotels will be able to create ad-hoc reports. These tools will allow the hotels to save time researching travel inquiries and concentrate on Hilton Family guest experience. 

About Hilton Hotels Corporation 
Hilton Hotels Corporation (NYSE:HLT) is the leading global hospitality company, with nearly 2,700 hotels and 475,000 rooms in more than 80 countries, including 150,000 team members worldwide. The company owns, manages or franchises a hotel portfolio of some of the best known and highly regarded brands including Hilton(R), Conrad(R), Doubletree(R), Embassy Suites Hotels(R), Hampton Inn(R), Hampton Inn & Suites(R), Hilton Garden Inn(R), Hilton Grand Vacations(TM), Homewood Suites by Hilton(R), Scandic and The Waldorf=Astoria Collection(TM). For more information, please visit www.hiltonworldwide.com.

Hilton Hotels Corporation
Kendra Walker / Kathy Shepard, 310-205-4545
[email protected]
http://www.hiltonworldwide.com