Hotel Online  Special Report

StayOnline Debuts Customer Reporting System


Atlanta, GA –March 21, 2006 – As part of its initiative to be the leader in customer service in the HSIS (High Speed Internet Services) sector, StayOnline® announces the StayOnline® Customer Reporting System™ (CRS), a comprehensive support reporting tool.

The StayOnline® Customer Reporting System™ is a browser-based software application designed to deliver reports to hotel managers, owner companies, management companies, and brand and chain managers.  The reports are derived from support and usage statistics accumulated from all of the StayOnline® installations and are delivered through a publicly accessible web site.  Through a secure login that protects customers from outsiders attempting to access their information, StayOnline now empowers hotel managers and company representatives with knowledge about the valuable HSIS that is a staple in the hospitality industry today.

CRS steps customers through a series of easy-to-use, friendly screens which allow them to customize reports to a wide variety of criteria.  They can easily glean data about individual users, including time and length of use, revenue generated and bandwidth usage.  The system also enables users to generate reports of Support Calls and Incidents reported to the StayOnline Call Center.

Customized reports can be filtered as individually as each guest room and/or by individual hotel, brand or chain, management or owner company.  In addition, users can filter for daily, weekly or monthly reports.

“Our new Customer Reporting System is another innovation that we have added to the customer’s toolkit.  We are constantly striving to upgrade our offerings to our customers so that they can stay on the cutting edge of HSIS and are able to show the significant ROI,” said Antonio DiMilia, President and Chief Executive Officer of StayOnline.

About StayOnline®
StayOnline's wireless High-Speed Internet solution is installed in over 117,000 guest rooms in more than 700 hotels and resorts across North America. StayOnline meets the highest quality standards and is Intel® Centrino verified. For additional information on StayOnline, visit .


Karin Koser
KPK & Co.
Alaina Robertson
KPK & Co.

Also See: StayOnline Provides Proprietary Bandwidth Shaping Tool to Clients; New GuestPass DirectorSM is Next-Generation Firewall for HSIS / Feburary 2006
StayOnline Brings in the New Year with Major New Initiatives, Expanded Portfolio / January 2006
Tharaldson Communications Inc. Is StayOnline's First Premier Solutions Partner; Tharaldson to Provide StayOnline’s Managed Network Services to Current and Future Customers / January 2006
StayOnline Inks Exclusive Deal with Omni Hotels; Wireless HSIA Provider Adds Another Luxury Brand to its Footprint / January 2006
Windsor Capital Group Enlists StayOnline as Preferred Wireless Provider; StayOnline Continues to Dominate Hospitality Industry Niche / January 2006
Vacation Ownership Resorts Adding High Value Amenities and Infrastructure; StayOnline Completes Installation in Six Hilton Grand Vacation Club Properties / December 2005
StayOnline and Great Wolf Resorts - It's a Family Affair; Family Resorts Follow the Trend of Staying in Touch, Even on Vacation / October 2005
StayOnline Receives $15 Million from Technology Investment Capital Corp. / September 2005
StayOnline Tapped by Spectralink to Offer WI-FI Telephony to Hospitality Industry / August 2005
StayOnline Helps Bring Soldier  "Home" for Sister's Wedding; Technology Conduit for Reuniting Family Members / July 2005
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StayOnline Strengthens Management Team with Three New Hires; Wireless Hospitality Professionals Parrish, Lewis and Watkins Join Company / April 2005
StayOnline Designs New Generation Wireless for San Francisco's Intercontinental Mark Hopkins / April 2005
StayOnline Shapes the Future of Hospitality WiFi with Industry Leaders; Wireless Solutions Company to Host Symposium on WiFi and Mobility Computing in Hospitality in April / March 2005
Hilton Grand Vacations Company Selects StayOnline for Wireless Expertise / March 2005
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