For Outstanding Lodging Employee of the Year, the winners were 

• Anita Reyes, Executive Housekeeper, Best Western Sutter House in Sacramento; 
• Bogart Sanchez, Food Server, Historic Mission Inn in Riverside; 
• Guillermo Martinez, Concierge Lounge Server, Holiday Inn Torrance; and 
• Susie Becken, Executive Assistant, Hilton Burbank Airport & Convention Center. 

Lodging property achievement awards for Customer Service were given to the Glorietta Bay Inn in Coronado and the Hilton Long Beach & Executive Meeting Center, while the Glorietta Bay Inn won its third Stars of the Industry award in the Guest Relations category. 

The California Hotel & Lodging Association is very proud of these award winning members," said James O. Abrams, President & CEO of CH&LA. "Our hat is off to these employees and properties for their excellent and noteworthy contributions to the industry." 

The California Hotel & Lodging Association (CH&LA) is the largest state lodging industry trade association in the country. Its 1,600 members comprise approximately 175,000 guest rooms, consisting of hotels, motels, bed and breakfast inns, guest ranches, resorts, spas, condominium rentals, timeshares, and vacation home rentals located throughout California. CH&LA's mission is to be the indispensable resource for communicating and protecting the rights and interests of the California lodging industry, for providing educational training and value programs for all segments of the industry, and for supporting strategic alliances to promote the value of California tourism and travel. Sacramento-based CH&LA has been representing California's lodging industry for more than a century. CH&LA is on the web at www.calodging.com.

The California Hotel & Lodging Association
Jim Abrams, 916-444-5780
[email protected]