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HFTP to Feature the RFI for Club Technology at Club Managers'
Association of America's 79th World Conference
AUSTIN, TEXAS; February 27, 2006 - This week, Hospitality Financial and Technology Professionals (HFTP) will promote the standardized Request for Information for Club Technology at the Club Managers' Association of America's 79th World Conference on Club Management in Honolulu, HI. Developed jointly by CMAA and HFTP, the RFI is a reference tool and guideline in developing requests for information from technology vendors. The purpose is to provide a starting point for clubs when beginning a relationship with vendors. 

"From listening to our members, both HFTP and CMAA realized that one of the road blocks to acquiring a management system that fit right with a specific club was that the possibilities were almost overwhelming," said Frank Agnello, CHAE, CMA, HFTP immediate past president and controller at The Wyndgate Country Club in Rochester Hills, Mich. "Knowing that, we combined our resources to research and create this valuable tool that helps both the club and the possible providers focus on specific needs best suited for a particular club."

On Tuesday, February 28, Dr. Ed Merritt, the project's facilitator and professor of management at California State University in Pomona, will give a presentation as part of the conference's education program. Also, as part of the document's promotion, HFTP is sponsoring the day's education sessions and will exhibit at the 29th Annual Expo. Representatives from HFTP include Frank Wolfe, CAE, HFTP CEO and executive vice president, and Agnello. 

The RFI helps reduce difficulties for both clubs and vendors. For club professionals, it provides a research starting point and ensures that they gather the necessary information for a knowledgeable decision. It also helps clubs make apples-to-apples comparisons with the information they receive back from vendors. For vendors, it will help them be prepared in advance with the type of information that will be requested.

"It makes the process unfold in a way thatís more organized," said Ed Merritt, Ph.D., the projectís facilitator and a professor of management at California State University (Cal Poly Pomona). "With the process better organized, itís easier to compare information through all stages of implementation."

The comprehensive document was created by members of HFTP, CMAA, club technology vendors and other club professionals, and was facilitated by Dr. Merritt. It has 8 sections, including vendor information, technical requirements, investment considerations, customer service and support, and references. The guide, created to anticipate as many operating elements as possible, has prompts intended to capture complete details. Clubs are encouraged to skip elements and or sections that are not applicable to a club; or, if a club has operating areas not covered by the RFI, they should be added in order to help ensure completeness of information.

While in Honolulu, Wolfe and Agnello will both speak at the HFTP Hawaii Chapter meeting. The chapter will meet at the Royal Hawaiian at 6 p.m. on Tuesday.

CD copies of the RFI have been provided to all conference attendees. The RFI is also available at both and with the intention for use by both club professionals and vendors.

About CMAA
The Club Managers Association of America (CMAA) is the professional Association for managers of membership clubs. CMAA has more than 6,500 members who manage more than 3,000 country, city, athletic, faculty, yacht, town and military clubs. The objectives of the Association are to promote and advance friendly relations among persons connected with the management of clubs and other associations of similar character; to encourage the education and advancement of its members; to assist club officers and members, through their managers to secure the utmost in efficient and successful operations. Visit for more information.

Edward A. Merritt, Ph.D. - Profile
Dr. Ed Merritt is a professor of management at California State University (Cal Poly Pomona), where he also serves as chair of graduate studies and editor-in-chief of The Collins Schoolís Management Journal. Prior to entering academe, he spent twenty-five years in the hospitality industry where his primary focus was resort club development and management.

About HFTP:
Based in Austin, Texas, HFTP is the professional association for financial and technology personnel working in hotels, resorts, clubs, casinos, restaurants and other hospitality-related businesses. The association provides continuing education and networking opportunities to more than 4,600 members around the world, and produces the premiere hospitality technology show HITEC. HFTP also administers the examination and awards the certification for the Certified Hospitality Accountant Executive (CHAE) and the Certified Hospitality Technology Professional (CHTP) designations. HFTP was founded in 1952 as the National Association of Hotel Accountants.

HFTP®, HITEC® and ONHTEC® are registered service marks of Hospitality Financial and Technology Professionals. GUESTROOM 2010 and ProLinks are service marks of Hospitality Financial and Technology Professionals.


Eliza R. Selig
Director of Communications
(800) 646-4387
001 (512) 249-5333 x23

Also See: A Record-breaking 769 Registrations at HFTP's 2005 Annual Convention & Tradeshow in Myrtle Beach, SC / November 2005

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