Hotel Online  Special Report

StayOnline and Great Wolf Resorts - It's a Family Affair
Family Resorts Follow the Trend of
Staying in Touch, Even on Vacation


ATLANTA —October 21, 2005— StayOnline, the leading provider of wireless high-speed Internet access (HSIA) network solutions to the hospitality industry in North America, has recently inked a deal with Great Wolf Resorts.

Sprinkled liberally throughout the Northeast and Mid-West, with current locations in Kansas, Wisconsin, Ohio, Michigan, Virginia and Pennsylvania, and plans to expand to Ontario, Texas and Washington, Great Wolf Resorts is the nation’s largest owner, operator and developer of drive to family resorts. The company’s recent alliance with StayOnline adds wireless high speed Internet access to an already impressive roster of services including themed restaurants and shops, spas, arcades, fitness centers, meeting rooms and other family-style amenities. 

“We are in the business of catering to busy families on the go,” said Chief Information Officer Rajiv Castellino. “Providing wireless HSIA gives families the opportunity to stay connected with the office or other family members, even while on vacation.  In addition, the wireless infrastructure allows us to add curbside check-in and portable point of sale units for use in our water parks and our meeting and conference facilities.” 

StayOnline will provide wireless high speed Internet access for Great Wolf Resorts, supplying service to guest rooms, meeting rooms, public areas and water parks, and allowing family patrons the capability of immediately loading digital pictures of the family vacation to Web sites and online photo galleries, kids sending Instant Messages to their friends from the pool deck, or parents e-mailing business associates, and following up with clients.

“StayOnline offered Great Wolf the best options to meet our needs, and their flexible, neutral-host solution enables us to run mission critical applications securely, yet independently on the same network,” said Castellino. “Their reputation for quality and commitment to excellent customer service also played a vital role, as did cost efficiency and their ability to meet our stringent deadlines.”

‘The nature of both business and vacation is rapidly evolving,” said StayOnlineChief Executive Officer Antonio DiMilia.  “As technology progresses, clients and associates expect constant availability.  Recent trends suggest a shift towards longer work weeks and the virtual office, even if it’s poolside at a resort.  It’s our job to anticipate customer needs before they’re aware that they have them, and provide great service.  With Great Wolf, we’ve done that.”

About StayOnline

StayOnline’s wireless high-speed Internet solution is installed in over 85,000 guest rooms in more than 650 hotels and resorts across North America in more than 30 hotel brands, as well as several unique boutique and historic properties. Based in Atlanta, Georgia, StayOnline provides secure wireless high-speed Internet access solutions for the hospitality industry.  The company operates the largest, 100% WLAN in hotels in North America.  StayOnline meets the highest quality standards and is Intel® Centrino™ verified.  For additional information on StayOnline, visit

Founded in 1999, StayOnline’s mission from inception was to provide state-of-the-art cost-effective wireless Internet access solutions for guest and hotel use.  With its key focus on expandable solutions, StayOnline has become the largest provider of high-speed Internet access to the hospitality industry in North America.  The company’s continued commitment to enhancing guest satisfaction, increasing revenues, and improving operating efficiencies has secured its place as a premier hospitality technology source. 

About Great Wolf Resorts

Madison, Wis. – based Great Wolf Resorts, Inc.™ (NASDAQ: WOLF) is the leader in indoor water park destination resorts and owns and operates its family resorts under the Great Wolf Lodge® and Blue Harbor Resort™ brands. Great Wolf Resorts is a fully integrated resort company and owns and/or manages Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan; Williamsburg, Va.; and Blue Harbor Resort & Conference Center in Sheboygan, Wis.  Great Wolf Resorts also has projects currently under construction or in pre-development in: the Poconos Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; and Chehalis, Wash.

The company’s resorts are family-oriented destination facilities that generally feature 300 to 400 rooms and a colossal indoor entertainment area measuring 40,000 to 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness centers, themed restaurants, spas, supervised children’s activities and other amenities. Additional information may be found on the company’s web site at


Karin Koser
KPK & Co.
Alaina Robertson
KPK & Co.

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