Hotel Online  Special Report


MSI, Pegasus Agree to Develop Interface Between PMS, CRS
Interface will include rate update and client file information that will
allow hoteliers to manage rates and customer data from one system
PHOENIX — NOVEMBER 3, 2005 — Multi-Systems Inc. (MSI) and Pegasus Solutions Inc. (Nasdaq: PEGS), have agreed to develop an interface between Pegasus’ RezView® central-reservation system and MSI’s WinPM property-management system that will result in what the companies expect to be the industry’s most advanced, integrated PMS/CRS solution available today. MSI also will assist Pegasus in developing an additional interface for the RezView® CRS that will be compliant with Open Travel Alliance (OTA) specifications.
The WinPM/RezView interface, which represents an enhancement of an existing version, is expected to be available in first quarter 2006. 
“MSI’s growth and longevity in the hospitality industry can be attributed in part to the strong business relationships we have with leading technology and service companies such as Pegasus Solutions,” said MSI president Rick Munson. “Together MSI and Pegasus will be able to offer our customers enhancements, new products and even more opportunities for interfaces that save them time and money.”
Dennis Law, senior vice president of product management for Pegasus, said the goal of the MSI/Pegasus partnership is to provide a completely integrated enterprise system that will rival anything in the industry. The two-way integrated interface will enable information in WinPM and RezView — such as rates and availability — to be shared between systems and exchanged in both directions in real time, he said. 
“The MSI/Pegasus interface will make it easier for hotels to manage rates and customer data from a single point of entry,” Law said.  “The integrated interface will ensure data distribution and synchronization”
OTA Interface in Development

Mark Houser, MSI chief information officer who has been responsible for leading MSI’s technology development and implementation effort for the past 20 years, said MSI is excited to be combining its expertise in CRS/PMS integration with Pegasus’s strengths in servicing its customers with central-reservation systems.
“Real-time validation for travel agent and frequency information allows a hotel or group of hotels to build programs internally that inspire loyalty and customer retention,” Houser said. “By working with Pegasus on a broader customer definition, these interfaces will offer the widest range of functionality and integration available today.”
With increasing opportunities to redefine industry specifications through its partnership with Hotel Technology Next Generation (HTNG) and its ability to introduce innovative approaches to hotel properties and their guests based on OTA standards, Houser said it’s critical that MSI continues to focus on interface development and building stronger business partnerships such as this one.
“We could not be as technology-focused and successful as we are today without valued business partners such as Pegasus, and our dedicated development, operations and support teams,” Houser said.
The announcement of the agreement on the two interfaces comes on the heels of the MSI and Pegasus announcement last week that MSI purchased the NovaPlus and GuestView PMS business from Pegasus. The NovaPlus system serves as the private-label PMS for more than 450 Best Western hotels. 
About MSI
MSI, founded in 1990, is a leading supplier of hotel technology and property management systems. With an installed customer base of more than 3,200 hotels and resorts throughout North America, MSI is one of the lodging industry’s largest providers of fully integrated property management, sales, marketing & catering, point of sale, centralized corporate services, and wireless PM systems. MSI specializes in "total system solutions" for management companies and hotel chains by providing central reservation and property system integration. MSI's customer support team has been recognized as one of the best in the industry and is the key to the success of their products and services.  For additional information about Multi-Systems, Inc. technology solutions, please contact Bridget Oliva at 800-331-7890 or For more information on MSI, visit
About Pegasus Solutions Inc.
Dallas-based Pegasus Solutions, Inc. (Nasdaq: PEGS) is a global leader in providing technology and services to hotels and travel distributors.  Founded in 1989, Pegasus’ customers include a majority of the world’s travel agencies and more than 60,000 hotel properties around the globe.  Pegasus’ services include central reservation systems, electronic distribution services, commission processing and payment services, and marketing representation services, including the consumer Web site,™.  The company’s representation services, including Utell by Pegasus™ and Unirez by Pegasus™, are used by nearly 7,000 member hotels in 140 countries, making Pegasus the hotel industry’s largest third-party marketing and reservations provider. Pegasus has 18 offices in 13 countries, including regional hubs in London, Scottsdale and Singapore.  For more information, please visit



Barb Worcester
Tel: (440) 930-5770

Bridget Oliva
VP Sales & Marketing
   Tel: (602) 870-4200
    Toll Free: (800) 331-7890

Also See: Multi-Systems Inc. Purchases PMSs from Pegasus Solutions Inc.; Acquisition brings more than 450 Best Western properties to MSI’s growing portfolio / October 2005
To Improve PMS Interface Consistency, MSI Joins HTNG’s ‘Distribution Solution Workgroup’ / October 2005
AmeriSuites Upgrades to MSI’s WinPM / September 2005
MSI, Best Western Two-Way CRS Interface Installations Building Momentum / August 2005
Levi to Solidify Infrastructure, Customer Integration at MSI; Leor Levi joins Multi-Systems Inc. as Director of Information Technology / August 2005
Ted Warring to Spearhead Ongoing Technical Development at MSI; Promoted to ‘Chief Scientist,’ Warring Will Direct Future Products for MSI / Aug 2005
Marc Voirol to Lead MSI’s Proactive Account Management Team / Aug 2005
MSI’s Longevity, Success Paves Way for Internal Growth, Executive Promotions / May 2005
USFS Selects MSI As Exclusive PMS Provider For Hawthorn Suites Hotels; Extended-stay hotels joining the US Franchise Systems family will be required to install WinPM / May 2005
MSI Is On The Move; Hospitality Technology Provider Plants New Roots to Prepare for Future Growth, Expansion of Products, and Larger Customer Assistance Center / April 2005
Check-in to Check Out - The MSI WinPM Wireless Hand-held Solution / April 2002 

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