with Educational Institute’s Certified Hotel Administrator
|ORLANDO, Fla., November 2005 — Three officials from São Paulo,
Brazil-based Atlantica Hotels International have recently joined the exclusive
list of the best professionals of the hospitality industry worldwide.
Carlos Eduardo Santos, vice president of operations; Roberto Bertino, regional
manager of operations and general manager of the Quality Suites Lakeside;
and Rachel Golfetto, general manager of Comfort Franca, have all received
the Certified Hotel Administrator (CHA), the premier symbol of professional
achievement for lodging executives. The certification was awarded by the
Educational Institute of the American Hotel & Lodging Association (EI),
headquartered in Orlando, Fla.
“I am very proud of my staff, because I know it is extremely difficult for those who are non-native English speakers or have never worked in the United States to receive this certificate. Worldwide, approximately 10 percent of hotel management executives have received the CHA,” said Paul J. Sistare, CHA, president and CEO of Atlantica Hotels. “The CHA designation also demonstrates Atlantica Hotels’ commitment to its investors, guests, and collaborators to provide the best professionals in hotel management.”
Sistare and Christer Holtze, CHA, senior vice president of operations,
are the only other Atlantica Hotels executives to hold the CHA. Sistare
is also a board member of AH&LA’s Educational Institute.
According to Rachel Golfetto, the CHA was a challenge that she decided
to face in order to improve herself as a hospitality professional, particularly
to meet the international standards of Atlantica Hotels. “Until the moment
I started to study for the test I had no theoretical skills in this area.
The course not only provided my specific expertise but it also provided
a high level knowledge and personal development,“ said Golfetto. “I am
eager for new challenges. I believe I was able to put in practice
a great part of what I have learned and I think that this award represents
the company´s recognition of my work,” Golfetto stated.
CHA candidates receive a comprehensive self-study guide that provides a thorough overview of the CHA exam material, along with practice questions and a self-inventory to help candidates evaluate their strengths and weaknesses. Topics covered in the study guide include: human resources, accounting/cost control, rooms division, engineering and property management, food and beverage, marketing and sales, management and general administration. Those who successfully complete the exam are awarded a framed certificate and jeweled lapel pin. Additional jewels are added when CHA designees complete recertification requirements every five years.
For additional information about the Educational Institute’s Certified
Hotel Administrator program and other professional certification programs
for hospitality personnel, call 407-999-8100 or visit www.ei-ahla.org.
|Also See:||Paul J. Sistare, C.H.A., President and CEO of Atlantica Hotels International Receives First ISHC Pioneer Award for Work in Latin America / November 2004|
|Brazil’s Atlantica Hotels International Finishes 2002 with 30 Hotels Open and Operating; Achieves Systemwide RevPar Growth of 8.7 Percent / Dec 2002|