Hotel Online  Special Report


Harrah's Takes Additional Steps to Bolster Relief Efforts for its
8,000 Employees in Biloxi, Gulfport, and New Orleans
LAS VEGAS, Sept. 2, 2005 - With its first Hurricane Katrina relief effort priority being the health and well-being of the nearly 8,000 members of the Harrah's family of employees living in the Biloxi, Gulfport, and New Orleans areas, Harrah's Entertainment, Inc. (NYSE: HET) today launched the Harrah's Employee Relief Hotline.

Harrah's is asking all displaced employees to call the toll-free number so they can be accounted for, and so they can be directed to relief services. The Harrah's Employee Relief Hotline number is 877-422-7466.

In other updates, Harrah's said that for the next 90 days it will:

  • Cover health care premiums for hourly and non-management employees;
  • Pay all medical claims as "in-network," regardless of where medical coverage is received;
  • Temporarily suspend pre-authorization requirement for medical care;
  • Temporarily suspend time limits on access to scheduled prescriptions drug deliveries and/or refills;
  • Temporarily suspend time limits on vision care coverage, providing affected employees with immediate access to eye exams to allow for the replacement of eyeglasses and contact lenses;
  • Give first preference for current employment opportunities at Harrah's operations across the country to employees from the three affected properties; and
  • Use the Western Union network to wire emergency funds to those employees unable to access their bank accounts.  Harrah's will pay the cost of these transactions.
Earlier this week, Harrah's announced the following efforts to help employees:
  • Harrah's will pay employees from the three affected properties their base pay for up to 90 days;
  • A Harrah's Employee Information Center is being established at the Harrah's Entertainment Corporate Center in Memphis, Tenn.  The center  will lead the effort to assist employees who have been evacuated and displaced by Hurricane Katrina;
  • Harrah's properties in Tunica, Lake Charles and Bossier City transformed ballrooms, meeting space and other large areas into temporary relief shelters to support displaced employees and their immediate families;
  • Harrah's announced the establishment of the Harrah's Employee Recovery Fund with an initial commitment of $1 million from the Harrah's Foundation.  In addition, Harrah's nearly 100,000 employees around the country will be given an opportunity to directly assist their colleagues  affected by this tragedy through donations via payroll deductions; and
  • The public can assist Harrah's employees by visiting the company's Web site -- -- for additional information on how to help.
As more definitive news and damage assessments become available, Harrah's will take additional steps to bolster relief efforts for its employees, and actively participate in the rebuilding of these vital communities.

Harrah's Entertainment, Inc., is the world's largest provider of branded casino entertainment. Since its beginning in Reno, Nevada 67 years ago, Harrah's has grown through development of new properties, expansions and acquisitions. On June 13, 2005, Harrah's Entertainment acquired Caesars Entertainment, Inc., and now owns or manages through various subsidiaries more than 40 casinos in three countries, primarily under the Harrah's, Caesars and Horseshoe brand names. With nearly 4 million square feet of casino space, more than 40,000 hotel rooms and nearly 100,000 employees, the Harrah's portfolio is the most diverse in the gaming industry. Harrah's Entertainment is focused on building loyalty and value with its customers through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership.


Harrah's Entertainment, Inc. 
Alberto Lopez
(702) 407-6344

Also See: Marriott Provides Assistance for More than 2,800 Associates in the Greater New Orleans Area / September 5, 2005
Isle of Capri Casinos, Inc. Details Workforce Relief Fund and Payroll Details for 1,150 Team Members Affected by Hurricane Katrina / September 2005
Harrah's Will Provide its 6,000 Employees in Biloxi, Gulfport and New Orleans Casinos with Their Base Pay for up to 90 days; Establishes Harrah's Employee Recovery Fund with an Initial $1 million Grant / August 30, 2005


To search Hotel Online data base of News and Trends Go to Hotel.Online Search

Home | Welcome! | Hospitality News | Classifieds | Catalogs & Pricing | Viewpoint Forum | Ideas/Trends
Please contact Hotel.Online with your comments and suggestions.