Hotel Online  Special Report


Shangri-La Academy, the Beijing Employee Training
Center for Shangri-La Hotels and Resorts, Opens
the School to the Public


Hong Kong (July 2005) - Shangri-La Academy, the centralized employee training center of Asia Pacific's leading luxury hotel group, Shangri-La Hotels and Resorts, will offer public enrollment starting August 2005.  Students with a secondary education or above are invited to enroll online at to join Shangri-La employee students at the Beijing-based Academy.

Students will undergo 12 weeks of classroom training in culinary arts, food and beverage service, front office organization or housekeeping operations.  This will be followed by 24 weeks on-the-job training at Shangri-La hotels in China, Singapore, and as far afield as Dubai.  Sixty public students are expected to join in August and 60 in October.

"Opening the Academy to the public mirrors Shangri-La's strong commitment to China and its hospitality industry," says Giovanni Angelini, Shangri-La's managing director and chief executive officer.  The public programs are designed to train potential hospitality professionals at the foundation level and offer a structured career path, in order to attract young students, particularly recent graduates.  It is anticipated that 500 public students will be trained by 2008.

Shangri-La's China expansion from the existing 19 hotels to at least 32 by 2007 requires its current China workforce to increase by nearly 9,000 employees, of which 20% will be at managerial levels.  Opened in December 2004, the goal of the Academy is to speed and intensify employee development in pace with the group's rapid China growth.  In nearly seven months, the Academy has trained 565 employees coming from the group's various properties, particularly the mainland China Shangri-La and Traders hotels.

"The Academy is one of the most important and effective channels to train and groom future Shangri-La managers," said Mr. Angelini.  "We believe the best way to inculcate Shangri-La's unique culture and hospitality is through training.  The Academy creates opportunities for potential employees to join us, grow with us and one day become pillars of strength of the company."

  • Certificate in Culinary Arts (Western Cuisine)
  • Certificate in Food and Beverage Service Operation (Western)
  • Certificate in Rooms Operation
  • Certificate in Front Office Operation
  • Certificate in Housekeeping Operation
  • Certificate in Laundry Operation
  • Advanced Hospitality Management Program
  • Business & Service English

The costs of the public program for each student range from US$870 to US$2,510.

Hong Kong-based Shangri-La Hotels and Resorts, Asia Pacific's leading luxury hotel group, currently manages 47 hotels under the five-star Shangri-La and four-star Traders Hotels brands, with a room inventory of over 21,000.  The group has over 30 projects under development in Canada, mainland China, India, Malaysia, Maldives, Mongolia, Oman, Philippines, Qatar, Thailand, the United Arab Emirates and the United Kingdom. 


Lori Lincoln
Director of Public Relations, North America
Shangri-La Hotels and Resorts
Tel: (212) 382-3155
Fax: (212) 382-3329

Also See: Shangri-La Hotels Opens The Shangri-La Academy to Provide Chinese Students Hospitality Tools and Training; Anticipating 32 Hotels and 19,000 Employees by 2007 / December 2004
Shangri-La Building Luxury 200 room Hotel in Manzhouli, a Frontier Town in Northeast Inner Mongolia / July 2005
Symon Bridle Appointed Chief Operating Officer of Shangri-La Hotels and Resorts / June 2005

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