Program Speakers and Panelists
Kay Urban, President and Chief Executive Officer, Amadeus North
America. Ms. Urban's responsibilities include Sales and Marketing
Management, Product Management, Commercial Operations, and Customer Support
and Training for Amadeus North America's travel agency, multinational,
cruise line and specialty customers. For five years running, Ms.
Urban has been named as one of the "Most Powerful Women in Travel" by Travel
Peter C. Yesawich, Chairman and Chief Executive Officer, Yesawich,
Pepperdine, Brown & Russell. YPBR is America's leading marketing,
advertising and public relations agency serving travel, leisure and lifestyle
clients. The agency represents clients in every category of the travel
industry through seven offices in the US, Europe and South America.
Mr. Yesawich is a frequent commentator on travel trends in such publications
as The New York Times, The Los Angeles Times, The Wall Street Journal,
USA Today, Time, Newsweek and Business Week, as well as on CNN, CNBC, MSNBC
and National Public Radio.
Victor Lopez, Senior Vice President, Field Operations, Hyatt
Hotels Corporation. Mr. Lopez oversees operations at the company's
22 hotels and resorts in Florida, the Caribbean, Mexico and Latin America.
Mr. Lopez is responsible for owner relations, financial performance and
standardization of product and services in each of these properties.
Denise Godreau, Senior Vice President of Marketing leading the
Domestic and International Segments and Brand strategy team at Walt Disney
World. Ms. Godreau joined Disney in 1997, after several marketing
leadership positions at Blockbuster Entertainment, Pizza Hut and Procter
& Gamble. During her career, she has worked in many international
assignments in Latin America, Europe and Asia, increasing her appreciation
for the importance of diversity within an organization.
Robert W. Coggin, Vice Chairman, Cendant Travel Distribution
Mr. Coggin is responsible for managing airline sales and service relationships
for all TDS brands, including Cendant's travel portals and distribution
services. Prior to joining Cendant, he operated his own consulting
company and had a 42-year career with Delta Airlines. At the time
of his retirement with Delta he was Executive Vice President of Marketing
and was one of four members of the Delta Executive Council.
Abraham Pizam, Ph.D., Dean, Rosen College of Hospitality Management,
University of Central Florida. Dr. Pizam has a worldwide reputation
for his expertise in the academic fields so important to the travel industry.
The Rosen College at UCF attracts students from around the world to study
with, and work beside, internationally recognized faculty and tourism executives
teaching in facilities that are state-of-the-art.
Timothy Hemphill, Executive Director, Kissimmee Convention
& Visitors Bureau. Mr. Hemphill oversees the organization responsible
for marketing Kissimmee and surrounding Osceola County as a major tourism
and meeting destination. The area hosts some 6,000,000-plus visitors
Gregg Anderson, Regional Vice President of Acquisitions, Intrawest
Placemaking. Vancouver-headquartered Intrawest Corporation is a world
leader in destination resorts and adventure travel. Through its Intrawest
Placemaking Division, the company develops and sells condominium hotel
units, including one recently announced to be built across from the newly
expanded Orange County Convention Center in Orlando, the second-largest
meeting facility in the
Mark H. Brown, Executive Vice President, American Automobile
Association. Mr. Brown oversss AAA strategy and planning, automotive
services, travel related services, insurance services, partnership programs,
marketing services and corporate affairs. He started his AAA career
in 1972 as a part-time member services counselor in the Washington, D.C.
area. Mr. Brown has been a registered lobbyist three states and has
championed issues of interest to AAA members. He is a trustee for
the AA Foundatiuon for Traffic Safety.US.
Doug Kosarek, Senior Vice President, Ocean Resorts. A privately-held
Daytona Beach hospitality ownership and management company,
Bray & Gillespie specializes in redeveloping and/or renovating waterfront
properties and transforming them into luxury resorts and condominiums.
The company is re-shaping Daytona Beach, Florida. Mr. Kosarek is
responsible for all HR functions for both the hotel/resort portfolio, as
well as the real estate arm of the company.
Christine Arnholt, CTC, Vice President of Marketing, Carnival
Cruise Lines. Ms. Arnholt is responsible for all aspects of Carnivals
marketing communications, including advertising and promotions, as well
as partnership marketing (travel agency co-op program and compensation/commissions).
She also oversees Carnivals in-house desktop publishing/creative department
and develops marketing strategies for the companys site on the World Wide
Web. She was recently named one of Travel Agent Magazines "Rising Stars"
and is the recipient of the "National Top 25 Media Planner of the Year"
award from Omni Magazine.
William Peeper, President, Orlando/Orange County Convention &
Visitors Bureau. Mr. Peeper oversees a staff of 150, plus four convention
sales satellite offices, as well as tourism offices in seven countries,
responsible for marketing one of the world's leading tourism and convention
and meeting destinations.
Mark J. Censoprano, Vice President Brand Management Olive
Garden Restaurants. He is responsible for all brand marketing
activity, including advertising creative, media buying, in-restaurant merchandising,
promotional pipeline and menu services for Darden Restaurants largest brand.
Chris Austin, Vice President, Global Leisure Sales, Starwood
Hotels & Resorts. Starwood is one of the world's largest hotel
and leisure companies. The companys brand names include St. Regis
, The Luxury Collection, Sheraton, Westin, W and Four Points by Sheraton.
Mr. Austin also serves as vice chair, the Association of Travel Marketing
Peter Kacheris, General Manager, Orlando World Center
Marriott Resort. Mr. Kacheris leads the team responsible for the
day-to-day operation of this 2,000 room property. He also serves
as current board chair of the Central Florida Hotel and Lodging Association.
Gary C. Sain, Chief Marketing Officer and Partner, Yesawich,
Pepperdine, Brown & Russell. Mr. Sain is responsible for the
overall marketing and sales efforts of YPBR including, but not limited
to, overall agency branding and communications, business and strategic
partner development, and executive portfolio account management.
Mr. Sain is former Executive VP of Sales & Marketing for GES Exposition
Services. He also served as Senior VP of Sales, Marketing and Passenger
Services, for Premier Cruise Lines. His hotel background includes
executive positions with Hyatt, Ritz-Carlton and Stouffer Hotels.
He is in his third consecutive term as Chairman of the Association of Travel