Hotel Online  Special Report

The Knowland Group Expands Services
by Teaming with Expotel


“In the first three months of using the service, the Knowland Group generated MULTIPLE bookings for new group business.”
– Jill King, Director of Sales, Hunt Valley Embassy Suites
Washington, D.C. (August 3, 2005) - The Knowland Group, a market intelligence firm specializing in the hospitality industry, announced today that the company will provide lead generation and market intelligence services to all Expotel Hospitality Services, L.L.C. properties - including locations in Arizona, Colorado, Maryland, Illinois, Louisiana, Tennessee and Florida.  “The Knowland Group goes well beyond standardized competitors.  I am constantly looking for advanced tools to give our portfolio a competitive edge.  The Knowland Group brings forth a very powerful and identifiable means of gaining increased market share through qualified demand generators in our local marketplace.” said Jeff Iavarone, Vice President of Expotel Hospitality Services. 

The Knowland Group will play an integral part in increasing Expotels’ group sales through its patents-pending iKnowGroups online market intelligence and lead generation services.  By systematically gathering intelligence from Expotels’ competitors, The Knowland Group will help the firm reach its goal of becoming the management company of choice to owners by achieving superior asset management and operating results.  Expotel currently operates properties under the Hilton, Embassy Suites, Holiday Inn, Hampton Inn, Doubletree and Best Western flags.

“The Knowland Group is proud to work with Expotel – a proven leader in hospitality management.  The team at Expotel has a track record of finding and implementing cutting edge solutions and best practices well ahead of the curve – we consider it an honor that such a group saw the benefits of our service so early on.”  Said Michael McKean, the firm’s managing partner.  “The return on investment we offer through increased group bookings is truly unparalleled and Expotel has seen that first hand!”

“In the first three months of using the service, the Knowland Group generated multiple bookings for new group business.” said Jill King, Director of Sales for the Hunt Valley Embassy Suites.  Much more than a reader board service – iKnowGroups offers contact information on ALL events within a property’s competitive set.  In addition, iKnowGroups patent-pending researcher’s notes detail the number of room nights actualized, future events planned by the group, meeting planner’s preferences and even tips on closing the next piece of business!  Faster, Easier, Better Results – contact the Knowland Group to see what all the buzz is about!

About The Knowland Group
Headquartered in Washington, D.C., The Knowland Group provides market intelligence services to the hospitality industry. Through the use of technology-based business practices, The Knowland Group is able to offer services at a speed, ease of use and quality that is unprecedented in the hospitality industry. The Knowland Group’s services include providing clients with qualified group sales leads, event planner contact information, upcoming events suited to their properties, and detailed information on group activities in their competitive set. For more information, visit or call toll-free, (888) 841-2289.

About Expotel Hospitality Services LLC
Expotel Hospitality Services L.L.C. is a hospitality management company committed to excellence of service resulting in maximized profitability and asset value for our clients. Our success is the result of innovative systems, strategies and the quality of our relationships with guests, employees, franchisors and clients. We are committed to the success of the properties we manage. We work with our properties to improve sales and marketing, assist with human resources, operational systems, food and beverage, asset enhancement, accounting and purchasing.  For more information, visit or call (504) 212-1492.


The Knowland Group
(202) 842-9244

Also See: The Knowland Group Announces Entrance into the HSMAI Affinity Partner Program / November 2004

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