Hotel Online  Special Report

Ian Shub Appointed Central Reservations
Manager for Shilo Inns


PORTLAND, OR – May 13, 2005 - Following up on its promise for the highest caliber of customer service in the hospitality industry, Shilo Inns announced today the hiring of Ian Shub as their new Central Reservations Manager. 

Mr. Shub has worked most recently with companies such as Wells Fargo Business Direct, and Metris Companies, Inc. in Arizona, managing and developing their call centers. At Shilo Inns, Mr. Shub will be responsible for managing the reservations/call center and he will continue Shilo’s on-going training programs and techniques to ensure that every call to Shilo Inns results in a friendly and informative experience for the caller.

Mark Hemstreet, owner and founder of Shilo Inns says, “We are really excited about adding Ian to our Shilo team and we are confident that he will complement our existing dedicated staff. With his skills and experience, we are confident that Ian will further enhance Shilo’s great customer service standards.” Mr. Hemstreet added, “When so many other hotel companies have ‘outsourced’ their central reservation centers overseas, Shilo is proud to keep American jobs here at home in America. Shilo’s reservation call center is operated directly at the Shilo main office in Portland, Oregon.”

In the same move towards excellence, Shilo Inns is also happy to announce that Sandi Collins, former Central Reservations Manager, will continue with Shilo Inns as Assistant General Manager at the Shilo Inn Suites Hotel, in Klamath Falls. In addition to her new responsibilities, Sandi will continue her work with the Shilo team, supporting the participants within the new Shilo affiliate program.

Shilo Inns has 45 properties located throughout the western United States, and over 200 Shilo affiliate hotels throughout the United States, Canada, Hawaii and Mexico. 


Ivan McAffee
Vice-President of Sales & Marketing
Shilo Inns

Also See: Mark Hemstreet's Independently Owned Shilo Inns Mark 30 Years / July 2004
Ivan McAffee Named National Director of Sales and Marketing for Shilo Inns / March 2002

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