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Dennis Szefel Will Act as President of Delaware North Companies Parks & Resorts; Bruce Fears Resigns

BUFFALO, NY, APRIL 28, 2005 - Dennis Szefel, group president of Delaware North Companies Hospitality, announced today that he will act as president of Delaware North Companies Parks & Resorts.  Szefel will assume operational responsibility for the largest revenue-producing unit of Delaware North Companies, one of the largest privately held companies in the United States. The change is a temporary one that will be in effect until a successor is appointed for Bruce Fears, former president of Parks & Resorts, who resigned today. 
Szefel's accepting day-to-day operational responsibility for the fast-growing subsidiary represents a return to the business that he established over 10 years ago at the 90-year-old Delaware North Companies. The impetus for the creation of what was then called Delaware North Parks Services was a successful bid that Szefel engineered in 1992 for the largest contract in the U.S. National Park Service: Yosemite National Park. 

Through Szefel's leadership and innovative thinking, Delaware North quickly gained a 

Dennis Szefel
foothold in the arena of parks management. Today, the company is larger than its chief competitors, and widely recognized for qualities such as a keen operational ability, superior guest relations, a high level of investment in its properties and culinary strength. In addition, Szefel worked to formulate and integrate GreenPath®, an award-winning environmental management system (EMS). The first EMS of a U.S. hospitality company to be registered to the standards put forth by the International Organization for Standardization (ISO 14001), GreenPath has been recognized on many occasions with national awards.

"Dennis has an inordinate amount of passion for and commitment to Delaware North Companies, and nothing short of a soft spot for our Parks & Resorts subsidiary, which he did so much to develop," said Chuck Moran, president and chief operating officer of Delaware North Companies.  "We have watched this company grow over the last 12 years into one of the largest providers of hospitality services at some very spectacular places. But more importantly, we have achieved success without compromising what we believe in that we have an obligation to be caretakers of these special places and we take our obligation as stewards of these treasures very seriously."

Szefel has been with Delaware North for more than 35 years, and in the last decade, has helped the division he created earn high marks for its ability to manage a broad range of hotels and restaurants, retail stores, tours and educational programs, riding stables, and skiing schools. In 2004, he was awarded the company's highest honor the Chairman's Award of Excellence for his commitment to the company, especially the establishment of the company's parks and resorts division. Szefel is involved in numerous community and business organizations.  He received a bachelor's degree in liberal arts from Canisius College in Buffalo, N.Y., and has completed Harvard Business School's Program in Management Development.

About Delaware North Companies Parks & Resorts:
Delaware North Companies Parks & Resorts, a subsidiary of Delaware North Companies, is a leading hospitality provider with significant experience in hotel, retail, food service, recreation and transportation operations. The company's portfolio includes some of the unique properties in North America, including Kennedy Space Center Visitor Complex; Yosemite, Grand Canyon, Sequoia and Yellowstone national parks; Tenaya Lodge at the gateway to Yosemite; Harrison Hot Springs Resort & Spa near Vancouver, British Columbia; Niagara Falls State Park; Jones Beach State Park; Deer Creek Resort & Conference Center, the U.S. Mint in Philadelphia and Denver; The Lodge & Conference Center at Geneva State Park, Ohio; and The Balsams Grand Resort Hotel.

About Delaware North Companies 
Delaware North Companies is one of the world's leading hospitality and food service providers. Its family of companies includes Delaware North Companies Parks & Resorts, Delaware North Companies Gaming & Entertainment, CA One Services, Delaware North Companies Sportservice, Delaware North Companies International, FleetCenter (soon to be renamed TD Banknorth Garden), Delta Queen Steamboat Company, and American Park 'n Swap. Delaware North Companies is one of the largest privately held companies in the United States with $1.6 billion in annual revenue and 30,000 associates serving one-half billion customers in the United States, Canada, the United Kingdom, Australia and New Zealand. For more information, visit


Candace Hobel
Delaware North Companies

Also See: Delaware North Companies Opens The 109 room Lodge & Conference Center at Geneva State Park, Ohio; Owned by Ashtabula County and the State of Ohio, First Ohio State Park Lodge Built in 13 Years / June 2004
Roland G. Henin, Corporate Executive Chef for Delaware North Companies, Provides the Direction to Cook Responsibly with Regards to the Environment and Freshness / April 2004

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