Hotel Online  Special Report

Warner Consulting Group Introduces Telecom
Management Program Saving Hotels Up
to 60% on Telecom
Combination of Proactive Technology Management and
Industry Expertise Delivers Lower Cost Communications
Infrastructure for U.S. Hotels

Columbus, OH – June 29, 2005 – Squeezed between the demand for enhanced telecom services such as free in-room Internet access and the decrease in use of guest room phones, hotel managers are witnessing the steady decline of telecom profitability.  According to PFK Consulting, hotel telecommunications profits have dropped $421 per available room, or 72.7 percent over since 2000. To help hoteliers reduce costs and stabilize telecom profitability, Warner Consulting Group (WCG) announces its proactive telecommunications and technology management program that can help hotels save from 20-60% on their telecommunications bill. 

WCG’s program offers a comprehensive set of telecommunications and technology services including billing and infrastructure audit and analysis, system recommendations, communications strategy and implementation, vendor management, plus new technology evaluation. 

“Through Warner Consulting Group, we finally took control of our telecommunications costs, ensuring we had the best possible P&L,” said Dan Dick, Controller for 1859 Historic Hotels, a management company operating 10 properties in Texas and Washington, D.C., including the Menger Hotel and Hotel Washington. “In total, we saved more than $50,000 last year.” 

Through collaboration with its extensive network of service and technology providers, WCG is able to deliver the best telecom solution at the lowest cost for more than 30 management companies and 350+ hotels and resorts nationwide.

“At any one time, a typical hotel can have more than 20% of its telecom costs idle and non-producing. Our hands-on hotel experience and technology expertise enable us to quickly identify these issues and define a solution to optimize networks, consolidate underutilized services, and improve service performance,” said Trevor Warner, President of WCG.   “By proactively managing the technology, hotels achieve greater efficiency and P&L performance while delivering the guests a higher quality of service.”

“Working with Warner Consulting Group was not only enlightening, it was an effective partnership for both our operations as well as our accounting departments,” said Mike Hines, President of HP Hotels in Birmingham, AL.  “We didn’t just save money, we did so while improving the service we provided to our guests.”

To achieve this cost advantage, WCG partners with all major national and regional carriers, not just specific providers. So recommendations are objective and provide the best solution, tailored specifically to a hotel.  In many cases, WCG does not charge the hotel a consulting fee for its services.  WCG implementation fees are paid by the incoming service or technology providers, generating an even greater savings for hotels.

About Warner Consulting Group
Warner Consulting Group (WCG) is a telecommunications and technology consulting and management company exclusively serving the hospitality industry.  With more than 20 years of experience, WCG educates and advises hotels on the right combination of communications technologies to minimize cost, improve operational efficiency, and enhance guest quality and speed of service.  More than 30 management companies and 350+ independent and chain hotels, resorts, and conference centers nationwide benefit from WCG services including many of the industry’s leading brands such as Hilton, Marriott Hotels & Resorts, Starwood, Cendant, and Choice Hotels.  WCG is headquartered in Columbus, OH, with a regional support office in Denver, CO.  For more information, visit

All names or brands are property of their respective owners.


Katrina Pruitt-Andrews
KPA Marketing & Public Relations

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