Hotel Online  Special Report

PhoneSuite, an AAHOA Founding Sponsor, 
Delivers High End, Low Cost Solutions


BROOMFIELD, COLO. - April 4, 2005 - PhoneSuite's reputation for producing high-quality, low-cost telephone solutions for the limited-service hotel sector continues to expand, due in large part to its solid relationship with the members of the Asian American Hotel Owners Association, which recently welcomed PhoneSuiteT as a Founding Sponsor.

PhoneSuite's products are perfectly suited to meet the needs of AAHOA's members, who represent over 50 percent of the economy lodging properties and nearly 37 percent of all hotel properties in the United States. As a Founding Sponsor, PhoneSuite will have access to tools and resources that will allow the company the opportunity to forge relationships with more than 8,000 AAHOA members.

"We're very excited to have the opportunity to expand our relationship with AAHOA," said Frank Melville, president and CEO of PhoneSuite, a division of Call Management Products Inc. "We've been involved with AAHOA since 1999, and owe some of our success to that relationship.  Becoming an AAHOA Founding Sponsor this year was simply a good business decision."

AAHOA Board Member Jags Patel, who is president and CEO of Fort Worth, Texas-based ConnectedHotel, said he applauds PhoneSuite for taking a bold step in becoming an AAHOA Founding Sponsor.

"The AAHOA Board of Directors' decision was overwhelming in support of accepting PhoneSuite as a Founding Sponsor," Patel said. "I truly believe that the PhoneSuite product will do well with the AAHOA membership. PhoneSuite stands behind its product, and that will help to ensure its success."

Fred Schwartz, president of AAHOA, concurred:  "AAHOA is pleased to welcome PhoneSuite as a Founding Sponsor of our association. We look forward to a mutually beneficial and rewarding relationship between PhoneSuite and AAHOA."

"At PhoneSuite, we make phone systems exclusively for the hospitality industry," Melville said. "More specifically, our system is designed for the economy and limited-services lodging environments. As we track our actual sales, AAHOA is the largest single association represented. It's obvious that AAHOA is a perfect fit for us and our products. We've enjoyed our relationship with AAHOA over the years, and we view this step as demonstration of our strong commitment to the overall hospitality industry."

Patel, who also has used and distributed the company's CallExtend dual-port automated attendant solution for more than 10 years, said PhoneSuite's products are a perfect match for AAHOA member hotels because of their cost effectiveness and attention to the intricate details necessary for hospitality solutions.

"It is time that a reasonable-priced solution is available for the under 200-room hotel," Patel said. "It's a tremendous benefit to have a product such as PhoneSuite designed exclusively for our market. It's a telephone system with no additional attachments, unlike the competition.  The Voice Mail, Call Accounting and Auto Attendant is built in, which will cut down on service issues and dealing with multiple manufacturers.  I see this is the biggest benefit - the fact that the system costs less only helps."

PhoneSuite products that are ideal for AAHOA-owned or managed properties include:

PhoneSuite 64, which is designed for upscale B&Bs and small independent hotels up to 60  rooms, delivers an upscale phone system at an economy price. Features include:

  • One-touch key access to guest dialing restrictions, wake-up calls, room status, and much more
  • Wake-up calls delivered with a pleasant voice message
  • Automated attendant, voice mail, and call accounting with property 
  • management system posting interface
  • 9-1-1 alarms notify the front desk as soon as the emergency call is made
  • Both "day" mode (front desk is open) and "night" mode"
PhoneSuite 112 is ideal for limited-service franchise properties up to 220 rooms requiring:
  • T1 line support or more than 16 regular lines from the phone company
  • 4 ports of access to guest voice mail
  • A check-in/check-out PMS interface
  • Answer detection monitoring
  • Two lines per room
  • Four-digit extension numbers
  • Two front desk consoles
  • "Feature phones" for answering calls ringing to other extensions and with buttons for Voice Mail, Hold, Do Not Disturb, Transfer, and Redial.
For more information on PhoneSuite's products visit, or contact Frank Melville at 303-465-0651.

About PhoneSuite
For more than 15 years, PhoneSuite has been producing high-quality, low-cost telephone products for hotels. With more than 800 PhoneSuite Systems installed today at properties ranging from small B&Bs to 200-room franchise hotels, PhoneSuite is committed to delivering the best products at the most affordable prices.

Representing more than 8,000 members, AAHOA is one of the leading forces in the hospitality industry and one of the most powerful Asian American advocacy groups. Together the members own more than 20,000 hotels, which have one million rooms representing over 50 percent of the economy lodging properties and nearly 37 percent of all hotel properties in the United States. AAHOA supports its members through educational programs and advocacy in the legislature, media and hospitality industry.

PhoneSuitetm is a Trademark of Call Management Products, Inc.


Frank Melville
Tel: (303) 465-0651 Ext 310

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