Hotel Online  Special Report

SECURE-RES Helps Pacifica Hotel Company
Achieve 120% Revenue Gain


Jacksonville, FL— April 19, 2005 — Pacifica Hotel Company achieved a 120-percent gain in website revenue for the first quarter of 2005 versus the same quarter of 2004 and attributes its success, in part, to the Internet marketing services provided by SECURE-RES of Jacksonville.

Pacifica, which operates 23 hotels in California, began working with SECURE-RES at the start of 2003. At that time, SECURE-RES implemented an Internet booking engine for the hotelier, which proved to be highly successful.

“SECURE-RES provided us with a very economical and user-friendly reservations solution,” said Lori Keller, vice president of sales and marketing for Pacifica. “Because of its success, we decided to add the company’s total-solutions package, which includes search-engine optimization, pay-per-click ad management and email marketing programs. I look forward to seeing even more growth related to the additional of these SECURE-RES services.”

The 120-percent increase represented an additional $1 million in revenue for Pacifica.
The new SECURE-RES services required modifications to the Websites of each of Pacifica’s properties, according to Joe Hyman, president of SECURE-RES.

“Our search-engine optimization and pay-per-click management services help our clients’ Websites appear at the top of the list when customers search the Internet to find accommodations,” said Hyman. “This requires painstaking implementation of highly specialized techniques. And it’s critically important to get it right, because 65 percent of searchers click only on one of the top ten links produced by their searches.
According to Hyman, SECURE-RES uses strategically developed key words, meta tags and other techniques to help clients achieve a measurable increase in the number of hits their sites receive.

“What really impresses me about SECURE-RES,” said Keller, “is that they continually work to upgrade and to respond to new industry opportunities. They are very responsive to our needs, and the results speak for themselves.”

Pacifica Hotel Company was formed in 1993 and operates 23 properties from San Diego to the San Francisco Bay area. In Hotel Business magazine’s recent rankings of the nation’s top-100 hotel-management companies, Pacifica ranked first in occupancy, sixth in revenue per available room (RevPAR) and ninth in average daily rate (ADR).

SECURE-RES was one of the first companies to specialize in providing Internet marketing and reservation services to hoteliers and property managers. These include custom online reservation systems, Website design and development, and Internet marketing services such as search-engine optimization, pay-per-click ad management and email marketing. SECURE-RES was established in 1998, and its headquarters are located at 4237 Salisbury Road, Suite 205, Jacksonville, Florida 32216. 904-389-1130


Suzanne Lee
Marketing Manager
(904)389-1130 x149

Also See: SECURE-RES and Navy Lodge Program (Department of the Navy) Agree On a Lodging Reservation System Pilot Program / Februray 2005
SECURE-RES Clients Experience Double-Digit Year-Over-Year Internet Revenue Growth / December 2004

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