Hotel Online  Special Report


Supervisory Skill Builders Video Series Reinforces
Educational Institute’s Popular Training Program


ORLANDO, Fla., March 2005 — The Educational Institute of the American Hotel & Lodging Association has revised and updated its nine-video “Supervisory Skill Builders” series, designed to complement and reinforce the concepts taught in its best-selling workbook program of the same name.

Each video uses a diverse cast of hospitality employees in a variety of professional situations to highlight key skills essential to supervisors in the hospitality business.  The fast-paced videos range from eight to 11 minutes long, making them ideal for quick review or brief training sessions.

Titles in the nine-video series include:

  • You as a Supervisor
  • Conducting Orientation and Training
  • Leadership
  • Handling Problems and Conflict
  • Motivation and Team Building
  • Staffing and Scheduling
  • Improving Employee Performance
  • Improving Communications
  • Time Management
Individual titles in the “Supervisory Skill Builders” series sell for $39.95 for AH&LA members and $49.95 for non-members.  The nine-video set sells for $239.95 for AH&LA members and $299.95 for non-members.  The nine programs will also be available on a single DVD for the price as the nine-video set.  To order, call 800-752-4567 or 517-372-8800 (outside the U.S. and Canada, call 407-999-8100) or go to EI’s web site at to place an order through EI’s secure, online shopping cart.

Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute’s mission is to support AH&LA by becoming the preferred provider to the lodging industry, hospitality schools, and related hospitality industries both domestically and internationally by developing and providing quality resources to train, educate, and certify hospitality professionals.

Elizabeth Johnson 
  Academic and Allied Marketing Manager

Also See: Updated Video from Educational Institute Shows Employees Importance of Delivering Quality Guest Service / March 2005
Educational Institute, IACVB Release First-Ever Guide to Destination Management Issues / March 2005
New Video from Educational Institute Teaches Skills for Professional Courtesy Van Service / February 2005
Educational Institute Announces New Training and Education Advisory Council; Industry Leaders Will Guide Development of Hospitality Training Resources / November 2004
Educational Institute Develops Training Program for Olive Garden Supervisors / October 2004
Educational Institute Offers Food and Beverage Training on DVD / October 2004
New Edition of EI's Popular 'Planning and Control' Textbook Highlights Technology, Multi-Unit Management Issues / August 2004
Educational Institute Offers Training Programs in DVD Format / August 2004
Educational Institute Incorporates Certification Opportunities into New Managing Beverage Service Textbook / July 2004
Educational Institute Releases New Color Edition of 'Hospitality Today: An Introduction', Offers Comprehensive Look at the Spectrum of Opportunities in Hospitality / July 2004
Educational Institute Offers Online Distance Learning Courses to Individuals Through CourseLine® / June 2004
Towne Park Ltd. Chooses Educational Institute for Training, Certification / June 2004
Educational Institute Releases Three New Titles in “10-Minute Trainer” Series / May 2004
The Skills, Tasks, and Results Training (START) Program Developed by the Educational Institute of the AH&LA Recognized for its Curriculum Peparing Students for Entry into the Lodging Industry / April 2004
ALIS “Professors” Featured in New Hotel Asset Management Book from Educational Institute of AH&LA / January 2004
Project Planet, Educational Institute of AH&LA Work Together to Offer Green Programs to Hoteliers / February 2004

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