Hotel Online  Special Report

New Condominium Resort Technology
Moves into Florida's Emerald Coast
Sterling Resorts Selects CSS Hotel Systems
as its Resort Management System Partner

DESTIN, Fla. and MCKINNEY, Texas – Feb. 28, 2005 – CSS Hotel Systems completed the installation of its Inntegrity™ property management system at Sterling Resorts, a resort condominium corporation located in Destin, Fla. The new technology will allow Sterling Resorts to focus more on guests services and less on system operations. 

With a unique blend of hotel style features and condominium vacation rental functions, Inntegrity’s™ easy-to-use software has been specifically tailor-made to fit all of Sterling Resorts’ property management needs. While offering flexibility and efficiency, the new software gives Sterling Resorts the luxury to concentrate on their guests’ needs. Reservations and front desk staff at one property can easily check availability and make a reservation at another resort. Guest history for all properties is now easily accessed, a benefit when a guest returns and makes arrangements at another Sterling Resort.

Sterling Resorts owns and operates condominium properties and vacation rental homes and real estate brokerage services in Northwest Florida and the Mississippi Gulf Coast area, commonly known as the Emerald Coast. Some of Sterling’s properties include: Sterling Shores, Sterling Sands and Seafarer in Destin, Fla., and the Sterling Reef and Sterling Beach in Panama City Beach, Fla. and Le Chateau in Biloxi, Miss. Sterling Resorts is experiencing substantial growth with the planned addition of several resort condominium properties over the next few years, including Splash, Sterling Breeze and Grand Panama Beach Resort in Panama City, Fla. as well as numerous other resorts along the Gulf Coast.

Sterling Resorts’ management elected to operate all of its properties from its central data center located at its corporate office in Destin, Fla. Based on centralized logon authorization, workstations at both corporate and property level are connected via TCP/IP on the Wide Area Network and the Internet, allowing users to access the databases of all properties or just their own property. A number of functions are simplified by employing a centralized server setup, including back up and maintenance procedures and system updates. 

"We are excited to have co-authored this unique solution to managing vacation rentals," said Steve Caron, Senior Vice President and Partner at Sterling Resorts. "This product will revolutionize the services we provide to our guests and property owners. Our focus is on providing our guests with a hassle free vacation experience, and the Inntegrity™ Front Office System will play a significant part in that effort."

Sterling Resorts’ properties are wholly owned rental management condominiums. A good depth of guest history and statistical reporting is imperative to Sterling since the data is made up of both guests and condominium owners. Inntegrity™ allows rapid access to their preferences for reservation purposes and targeted promotional marketing. 

The condominium management and ownership accounting functions are an integral part of the Inntegrity™ Front Office System. These two modules, part of the original Inntegrity™ design, are intended to streamline almost any resort condominium operation.

"This installation was unique and a rewarding challenge," said George Yellak, President of CSS Hotel Systems. "The condo resorts of the Emerald Coast have a distinctive business philosophy unlike resorts from other areas. Management staff of both Sterling Resorts and CSS first worked together to clarify the necessary enhancements. CSS then took the time to add the specific functionality to handle the business needs of Sterling Resorts and the Emerald Coast".

Sterling Resorts anticipates the installation of the CSS Corporate Accounting System within the next few months. The Inntegrity™ Front Office System is fully integrated into the CSS Corporate Accounting System. The daily front office transaction detail is captured in Inntegrity™ and will automatically update Corporate Accounting during the Night Audit routines, ensuring better revenue management. The General Ledger and Statistical Ledger master files are then used for editing daily report detail entries. 

About Sterling Resorts:

Sterling Resorts is a resort vacation rental management and real estate company located in Destin, Fl. Sterling offers vacation rentals in beautiful homes and condominiums from Destin, Fl to Panama City Beach, Fl. As part of the Cornerstone Development family of companies, which developed and owns Kelly Plantation, a golf and waterfront community in Destin and owns Sterling Golf and Yacht Club at Bay Point in Panama City Beach, Fla., Sterling is positioned as the top provider of the highest quality vacation experience on the Emerald Coast. For reservations or more information, visit Or call 866-5RESORT.

About CSS Hotel Systems:

In 2004, CSS celebrated 30 years of providing a family of fully integrated hospitality management application tools including: central reservations, property management, as well as condominium and marina management, and back office or corporate accounting. Inntegrity™ is the Windows® based property management system released by CSS Hotel Systems. It is a true 32-bit Graphical User Interface (GUI), that is Open Database Compliant with a set of integrated Applications newly designed with 30 years of Hospitality Management experience. 


Gilbert & Manjura Marketing
Tel (407) 261-5716
Lynn Fleeger
Senior Vice President of Public Relations
Web site:

CSS Hotel Systems
Tel (972)548-9721
Rob Bender
Director of Sales & Marketing
Web site:

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