Carol Verret Consulting
Hospitality Sales Training Companies Reach Across the Competitive Playing Field to Combine Live Seminar Expertise with
the Convenience of the Internet
Highlands Ranch, CO - January 31, 2005 -- CVCT (Carol Verret Consulting and Training) and HotelTraining is pleased to announce their association on the development of online sales training modules for the hospitality industry. "We are very excited to bring these new services to the hospitality industry enabling us to continually provide complete hospitality management needs through these partnerships, as it enhances our overall ability to help our industry, enhancing their positions during good times and helping them perform efficiently in our unpredictable economy and down times." says Carol Verret, President, who continues to manage the daily operations of CVCT.
The first in the series of Online Training Modules being offered by CVCT is New Business Development: Using the Internet to Prospect for New Business. Courses will be added to compliment the Prospecting course. The course deals with such issues as:
1. Developing Client Profiles: This module will demonstrate how
to be more efficient in locating viable new business by market segment,
using tools you may not have thought of before.
HotelTraining.com provides affordable training that is available to you and your staff week after week, month after month. Traditional face-to-face training programs can be effective but they can also be very expensive and time consuming. Consequently, training seminars are often held all too infrequently because of these cost and time constraints.
Studies have shown that people retain only 10% of the information learned through traditional classroom trainer instruction. The addition of a video component increases the retention level to 35%. However, when interactive methods, are incorporated into a training environment the retention rate improves to an incredible 65%! Consider the possibilities when you have increased retentive learning combined with the advantage of effective training that is available whenever you need it.
Lower Cost -- The monthly cost for your staff is usually less
than the cost of sending a single employee to a one day seminar.
CVCT continues to provide a high level of sales, customer service and management consulting and coaching support to its existing client base. "These organizational enhancements have advanced our ability to provide our clients the services to they need for success." adds Verret.
Carol Verret and Associates Consulting and Training -- or CVCT is a company that provides sales, marketing, customer service and coaching services primarily but not exclusively to the hospitality industry. Since 1999, we have provided hotel sales training and consulting through seminars, consultations and web casts. Out mission is to provide success tools to sales associates, General Managers, Revenue Managers and larger sales organizations in a cost effective manner that deliver a Return on Investment.
HotelTraining.com is the leading provider of Internet based solutions used to assist hospitality and hospitality related technology companies for training, assessment and mystery shopping. The company's Learning Management System provides a platform to reduce training costs, accelerate the learning process, and enhance profits. The HotelTraining.com web site, www.hoteltraining.com, currently offers twelve online courses. Course topics include Reservations (hotels and call centers), Sales and Catering, Responsible Alcohol Service, Food Safety, OSHA, and Fraud Awareness. All courses and mystery shopping calls can be purchased online through their shopping cart catalogue. Founded in 1998 with offices in the Boston, Phoenix and Dallas areas, HotelTraining.com has provided training, online assessment, and mystery shopping to hospitality companies in Europe, Asia, Australia and the United States. Past and present corporate clients include such outstanding companies as Hilton, Marriott, SRS-World Hotels, Trust International, ASSA ABLOY Hospitality Inc (ElSafe Division) and WorldRes.com. Contact: Jay Delerno, (817) 283-7685, www.hoteltraining.com
Verret, Owner of Carol Verret Consulting & Training, is a twenty-year veteran of the hotel industry. She arrived in Denver in the midst of an economic downturn and quickly established herself as an expert in sales and marketing in hotel turn-around situations, applying her formula for REVPAR improvement. To learn more about Carol Verret, Consulting and Training, visit her web site at http://www.carolverret.com Send email to [email protected]
copyright © Carol Verret, 2002-2003 -2004
Carol Verret, Consulting and Training
|Also See:||Revenue Management - The Challenge for Hotel Sales / Carol Verret / January 2005|
|Hotel Sales Departments -- Issues in Processes and Functionality / Carol Verret / November 2004|
|The GM'S Role in Revenue Management / Carol Verret / October 2004|
|Transforming the Hotel Sales Organization; Alignment with the New Realities of Sales / Carol Verret / August 2004|
|The Revenue Management Strategy - The Pre-Plan Marketing Plan / Carol Verret / July 2004|
|Hotel Revenue Management this Summer - a Game of Skill, Art and Most of All Nerves / Carol Verett / May 2004|
|What Do Meeting Planners Want? Hotel Sales Managers Want to Know! / Carol Verret / May 2004|
|Revenue Management -- The Integration of Revenue Drivers / Carol Verret / March 2004|
|CYBER SALES -- Hotel Sales in an Internet World is the New Reality / Carol Verret / February 2004|
|The New Realities of Hotel Sales - Focus on Revenue Generation / Carol Verret / January 2004|
|Hotel Sales -- Innovation in the Face of Limitations / Carol Verret / November 2003|
|The Good News & the Bad News; Improving Economy = New Hotel Development / Carol Verret / October 2003|
|Leadership - General Managers Managing the Sales Process / Carol Verret / October 2003|
|When the Crystal Ball is Cloudy; Marketing Plans for 2004 / Carol Verret / July 2003|
|Partnership of Sales and Technology; Using Tech Tools to "Sell" the Hotels / Carol Verret / July 2003|
|Back to the Basics? The Basics of Hotel Sales Have Changed! / May 2003|
|Creating Sales "HUNTERS": The Skill Sets Required in the New Hotel Sales Environment / April 2003|
|Heightened Security Requires New Strategies in Hotels Sales / Carol Verret Consulting and Training / Mar 2003|
|Revenue Recovery - Building The ‘A’ Team in Sales / Carol Verret / January 2003|
|Contingency Marketing Plan – War In Iraq! / Carol Verret / November 2002|
|Playing the Rate Game - Positioning -- Positioning -- Positioning! / Carol Verret / October 2002|
|The Rate Game - Playing to Win / Carol Verret / October 2002|
|The Challenge of Marketing Independent Boutique Hotels / Carol Verett / August 2002|
|Hotel Sales in a Limited Service Environment - The Rules Have Changed / Carol Verett / August 2002|
|The General Manager’s Role in Sales -Chief Marketing Officer of the Hotel / Carol Verret / April 2002|
|100% Market Share Penetration is Not Good Enough / Carol Verett / January 2002|
|The Key to REVPAR Recovery – New Business Development / Carol Verett / December 2001|
|Trash the 2002 Marketing Plan - And Just Start Over / Carol Verett / September 2001|
|How to Use Consultants Effectively – A View From the Other Side / Carol Verret / August 2001|
|How Soft Is Your Hotel's Economic Landing? / Carol Verret / Aprl 2001|
|The ‘Value Proposition’: Marketing Yourself to Prospective Employees / Carol Verret / January 2001|
|Generation Y: Motivating and Training a New Generation of Employees / Carol Verret / November 2000|
|Why Customer Service Seminars Don't Work / Carol Verret / October 2000|
|Creating a Culture of Customer Service / Carol Verret Consulting and Training / Sept 2000|
|FAT, DUMB AND HAPPY – The Seasonal Boom and Bust Cycle / Carol Verret / August 2000|
|Surf's Up - Ride the Wave or Miss the Boat -The Effective Use of Technology in Hotel Sales / Carol Verret / July 2000|
|Measuring Effectiveness of Hotel Sales Departments / Carol Verret / June 2000|
|Hotel Sales Training - The Need for Immediate Results / Carol Verret/ May 2000|