Dubbed the "Kickoff for Super Service," Signature's two-day training event touched every employee on the resort ranging from front desk and reservations, to housekeeping and public safety. A Signature client for six years, Amelia Island Plantation employees received updates on how to make the best first impressions with guests, the lifetime value of customers and effective communications.

"The pep rally format definitely got employees excited about being a part of this unprecedented event for our resort," said Director of Training and Quality Assurance Scott Muir. "Signature's training programs have proven effective for our business in the past, so we knew that trainer David Grolman would rise to such an important occasion." 

With approximately 1,150 employees, Amelia Island Plantation plans to provide superb service while hosting executives from 28 different organizations including 10 NFL teams and many corporate sponsors such as Motorola, Gatorade and CBS Sports Radio. Plus, the day before the Super Bowl, the resort is hosting the NFL charity golf tournament on its three courses.

"We have the second largest room block with 560 units reserved for the NFL," Muir said. "Because this event will bring in so many first time visitors, there is an incredible opportunity for the resort, community and city to make great impressions." 

Amelia Island Plantation, at the extreme northeastern corner of Florida, is an ideal location for those that are a part of Super Bowl XXXIX. Not only is it just 29 miles north of Jacksonville International Airport, but it offers guests 1,350 acres overlooking the Atlantic on the east and the Intracoastal Waterway on the west. Florida's premier AAA-Four Diamond destination island resort was also named Golf Magazine's "Silver Medal Golf Resort" and boasts 54 championship holes. In addition to golf, guests can also enjoy bicycling, fishing, nature tours, a fitness center, and on-site spas and shops.

About Signature

Signature Worldwide is a company devoted to creating legendary experiences one business, one employee at a time, providing service-based businesses with training and marketing solutions that affect the bottom-line.  Established in 1986, the company has a field-based training network expanding throughout the world with a centralized call center located in the headquarters in Dublin, Ohio. Signature has licensees in Brazil, Belize, Costa Rica, Cypress, El Salvador, Greece, Guatemala, Honduras, Mexico, Nicaragua and Panama. For more information about Signature visit www.signatureworldwide.com or call 1-800-398-0518.

More About Signature, Inc.