Hotel Online  Special Report

The 25 Most Extraordinary Sales and Marketing Minds
in Hospitality and Travel Named by HSMAI 


MCLEAN, VA (Jan. 19, 2005) – Who are the most extraordinary sales and marketing minds in hospitality and travel today?  To answer that question, the Hospitality Sales & Marketing Association International (HSMAI) polled senior executives throughout the marketplace to identify the “Hot List for 2004.” 

“For the second year, we are proud and pleased to honor those who stand out in the industry for their creativity, intelligence, and passion for their work,” states Robert A. Gilbert, CHME, CHA, president and CEO of HSMAI.

“We see such clever campaigns and brilliant strategies all year long, and we get the opportunity to cast the spotlight on these individuals with our annual ‘Hot List’ of the ‘25 Most Extraordinary Sales and Marketing Minds in Hospitality and Travel’,” says Gilbert.

HSMAI asked top tier executives throughout the hospitality, travel and tourism industries to submit nominees who best exemplified the set criteria: Whose marketing strategies are truly innovative and clever?  Whose campaigns are standouts?  Whose companies represent a sales focused organization?  Who gets results?  Whose work do you wish was yours?

Nominees submitted were reviewed and scored by HSMAI’s Executive Committee, resulting in this year’s second annual HSMAI Top 25 list.

HSMAI’s 2004 “Hot List” of the 25 Most Extraordinary
Sales & Marketing Minds in Hospitality & Travel

  • George Aguel, Senior Vice President, Walt Disney Parks and Resorts
  • Fran Brasseux, Executive Vice President, HSMAI
  • Dale Brill, Senior Vice President of Marketing, VISIT FLORIDA
  • Charlie Coniglio, Vice President eCommerce, Dollar Rent A Car
  • Tim Claydon, Vice President of Sales & Distribution, JetBlue Airways
  • Dorothy Dowling, Senior Vice President of Marketing, Best Western International
  • Cindy Estis Green, Managing Partner, The Estis Group
  • Gino Giovanelli, Vice President e-Business Solutions, Carlson Companies
  • Nicki Grossman, President & CEO, Greater Fort Lauderdale CVB
  • Richard Harper, Vice President of Sales, MGM Grand Hotel Casino
  • Nancy Hopkins, Senior Director of Change Management & Communications for Global Revenue Management, Marriott International
  • Richard M. Jackson, Vice President of Domestic and International Sales, Universal Orlando
  • Allan Kane, Vice President Worldwide Sales, Choice Hotels International
  • Betsy O’Rourke, Senior Vice President of Marketing, Travel Industry Association
  • Dondra Ritzenthaler, Vice President of Sales, Celebrity Cruises
  • Kim Schaller, Vice President/Chief Marketing Officer, Hershey Entertainment & Resorts
  • Laura Snowert, Vice President Revenue Management, Wyndham International
  • Robert Solomon, Senior Vice President of Sales & Marketing, Outrigger Hotels & Resorts
  • Bob Stone, Senior Vice President, Royal Caribbean International
  • Peter Strebel, Executive Vice President & Chief Marketing Officer, Cendant Corporation
  • Jimmy Suh, Vice President of Revenue Management, Kimpton Hotel Group
  • Jens Thraenhart, Director Internet Strategy, Fairmont Hotels & Resorts
  • Rob Torres, National Director of Product Development, Expedia Inc.
  • Michael Troy, Director of Marketing & Customer Relationship Management, Starwood Hotels Hawaii
  • Jim Young, Senior Vice President of Global Distribution, InterContinental Hotels Group
The “Top 25” have been invited to participate on stage in HSMAI’s annual Adrian Awards on Monday, January 24, 2005 in New York to present the annual Platinum Awards. The black-tie event honors marketing excellence for advertising, public relations, and web marketing. 

Additionally, all 25 will be featured in an article in the spring issue of HSMAI’s Marketing Review, which focuses on the individuals and their successes.

Tickets and table sales for the HSMAI Adrian Awards Dinner at the New York Marriott Marquis can be purchased by contacting Cass Bullock at phone: (609) 628-2348 or e-mail:

HSMAI is an organization of sales and marketing professionals representing all segments of the hospitality industry.  With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry, and bringing together customers and members at 15 annual events.  Founded in 1927, HSMAI is an individual membership organization comprising nearly 7,000 members worldwide, with 41 chapters in the Americas region.

Hospitality Sales & Marketing Association International
8201 Greensboro Drive, Suite 300
McLean, VA 22102
phone (703) 610-9024
Also See: 25 Most Extraordinary Sales and Marketing Minds in Hospitality and Travel; HSMAI / January 2004
HSMAI Survey of 7,000 Members Reveals the 'Top 10 Issues of Concern' Facing Sales and Marketing Executives / February 2004

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