The conference has grown to be the largest such event in the nation, drawing approximately 300 attendees for each of the past three years. Part of the attraction is the one-day format packed with information as useful to tourism marketers, meeting planners, tour operators and front line hotel employees as to law enforcement and security professionals.

This year�s conference is sponsored by NEXTEL Communications of Reston, Va.; Anaheim, Calif.-based Security Signal Devices Inc. (SSD Systems), a single-source provider of monitoring systems; Safemark, an Orlando-based provider of guestroom safes; and Best of USA Marketing of Glendale, Calif., which specializes in promoting U.S. to Asian travelers.

Details of this year�s conference are below. Space is limited, so early registration is encouraged.

WHAT:  California Tourism Safety & Security Conference hosted by the Anaheim/Orange County Visitor & Convention Bureau, Anaheim Police Department, Anaheim Marriott, Anaheim Area Hotel and Motel Association and the Southern California Tourism Safety & Security Association.

WHEN:  Tuesday, March 15, 8:30 a.m.-6:00 p.m.

WHERE:  Anaheim Marriott, 700 Convention Way, Anaheim (714) 750-8000

WHY:  Tourists, travel professionals and meeting planners increasingly are seeking venues that provide a high level of security for visitors as one factor in choosing their destinations. Ongoing education for those in the tourism industry helps keep them current with evolving issues, and demonstrates the Southern California region�s commitment to this important issue in uncertain times. 

WHO SHOULD ATTEND:  Executives and employees of any business, venue or organization with an interest in and responsibility for providing a safe environment for visitors. That includes hoteliers, attraction operators, CVB personnel, retailers, tour operators, meeting planners, shuttle and taxi services and convention center and stadium operators as well as mall security staff, beach patrol officers, loss prevention managers, community policing officers and directors of sales and general managers of hospitality venues.

PROGRAM:  Featured Speakers: Charles Ahlers, President of the Anaheim/Orange County Visitor & Convention Bureau and Reint Reinders, President and CEO of the San Diego Convention & Visitors Bureau.

• Fraud in the Tourism Industry: An overview of trends, costs, prevention, detection, and investigation methods.

• Tourism Venue Workplace Violence & Labor Law: Preventing, investigating and managing employee incidents. Job actions and labor laws. 

• Tourist-Oriented Policing & Security: Principles of TOPS. How to initiate a successful program in your tourist venue.

• Meeting the Needs of Our Guests and Clients: What today�s convention managers and tour operators are looking for in safe/secure destinations. Panel moderator is Ann Gallaugher, vice president of tourism for the Anaheim/Orange County Visitor & Convention Bureau. Panelists include: Jane Barclay, general manager of Los Angeles-based Americantours International; Dean Hanaoka, vice president purchasing of Tokyo-based ANA Hallo Tours; and Kevin Johnstone, director of trade shows for Carlsbad, Calif.-based International Music Products Association (NAMMShow).

• Tools & Technologies: An exciting overview of the latest tools & technology to secure tourist venues, such as hotels, amusement parks, convention centers, and stadiums.

• Terrorism & Tourism: How terrorists select their targets. How to harden your target by knowing what to look for�the role we all play in keeping our tourist venues secure.

RESERVATIONS:  Make checks payable to �S.C.T.S.S.C.� and mail to: SoCal Tourism Security PO Box 1210, Anaheim 92815.
 

FOR MORE INFORMATION:  Dave Wiggins [email protected]
Ann Gallaugher (714) 765-8849

For updates on the conference, visit the Web site at www.anaheimoc.org/security/conference2005.cfm

SoCal Tourism Security Association
P.O. Box 1210
Anaheim, Cal.   92815