Hotel Online  Special Report

SECURE-RES and Navy Lodge Program (Department
of the Navy) Agree On a Lodging Reservation
System "Pilot" Program


JACKSONVILLE, FL - February 21, 2005 - SECURE-RES announced today the signing of a Letter of Agreement as a service provider for a pilot project for the Navy Lodge Program.

SECURE-RES, who provides internet marketing and reservation services to hoteliers and property managers, has agreed to pilot an overflow reservation system for the Navy Lodge Program Call Center in Jacksonville, FL.  The Navy Lodge Program provides lodging for military personnel, their families and other authorized patrons. SECURE-RES will provide the Navy Lodge Program a web-based reservation application of available hotels. This will be used by the Navy Lodge Call Center during their booked periods.  The goal of SECURE-RES is to provide support for the Navy Lodge and allow military personnel to book rates 10% below per diem.

The initial phase of the program will be the deployment of the call center application to support the operation.  The 24/7- Navy Lodge Call Center handled over 425,000 calls this year and has received over 2 million visitors in the last nine months to their web site. Plans are to accommodate more in the future. 

"We're excited and pleased to be part of this important pilot program," said Joe Hyman, President and CEO of SECURE-RES.  "It's a great opportunity to showcase our voice reservation software system.  We appreciate the opportunity to work with this government entity."

Jerry Harvin, Manager, Navy Lodge Worldwide Central Reservation Center, agrees, "This program fills an important need in servicing our traveler. The Navy Lodge Call Center will book travel arrangements hassle-free through the SECURE-RES system when on-site Navy Lodging is sold out."

"The pilot program provided by SECURE-RES," said Harvin, "saves the government money and provides an additional level of service to the Navy Lodge traveler." 

SECURE-RES provides Internet Marketing and Reservation Services to hoteliers and property managers.  These include custom online reservation systems, website design and development, and Internet marketing services such as search engine optimization, pay-per-click campaign management and email marketing. SECURE-RES has been in business since 1998.  The headquarters is located at 4237 Salisbury Road, Suite 205 in Jacksonville, Florida 32216.  904-389-1130


Suzanne Lee
Marketing Manager
(904)389-1130 x149

Also See: SECURE-RES Clients Experience Double-Digit Year-Over-Year Internet Revenue Growth / December 2004

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