|
Wiotel�s Hospitality Network chosen for enhanced
guest services
San Jose, CA � (October 13, 2004) � The San Jose Marriott, one of Silicon
Valley�s newest full-service hotels, has selected Wiotel to implement an
interactive suite of hotel applications for its networked business guests.
Through wired and wireless laptop connections, hotel guests can now directly
access enhanced guest services for everything from intuitive document printing,
scheduling hotel housekeeping services, to online ordering for in-room
dining.
 �With
High Speed Internet usage rates in the guestroom far exceeding industry
average, Wiotel offered us a logical way to leverage our network investment
to improve guest communications, create operational efficiencies, and add
incremental revenue through enhanced guest service,� says Clifton Clark,
General Manager for the San Jose Marriott. Wiotel�s Myotel� solution
provides secure software for hospitality applications for any wired, wireless
or combined network configuration. Through its highly modular design,
hotels can completely control and customize the guest online experience
within their property by selecting from a broad offering of streamlined
guest service applications.
Leif Lendrop, the San Jose Marriott�s Director of Sales and Marketing,
adds, �The San Jose Marriott�s motto is �Inspired through Innovation� and
the Myotel service is a shining example of how we have applied technical
innovation to improve the guest experience.� .
�Hoteliers are beginning to recognize that their networks can offer
a unique branded experience and significant increased revenue opportunities.
Just as AOL built its business around creating intuitive content-based
services on top of its network, Wiotel aims to do the same for the hospitality
market.� said Sameh Michaiel, CEO and President of Wiotel.
Myotel� is the flagship product that is comprised of a suite of software
applications that seamlessly transforms any common hotel Internet connection
into a personalized hospitality network enabling a property to capture
incremental revenue, improve customer communication and ensure backend
operational efficiency.
About the San Jose Marriott
The first new hotel constructed in downtown San Jose in 10 years -
and connected to the 425,000 -square-foot San Jose McEnery Convention Center
- the 506-room, 26-story San Jose Marriott opened in April, 2003. Additional
amenities of the 430,000-square-foot luxury business hotel include 16 meeting
rooms with 21,000 square feet of flexible meeting space, a fitness center
with outdoor pool and spa, valet parking, concierge level, signature restaurant
and bar, a café, and much more.
About Wiotel
Wiotel is a fast growing Silicon Valley company providing innovative
networking applications to the visitor-based networking (VBN) industry
to improve hotel operations efficiency and generate new revenue channels
through enhanced guest online services. The Wiotel team is comprised
of industry leading veterans of the networking and hospitality markets.
Through cutting edge innovation and superior network support, our partners
have clearly differentiated themselves in the markets they serve. Wiotel
is headquartered in San Jose, CA. For additional information, visit
our Web site at www.wiotel.com.
|