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Marriott Honors Top Hotel Owner and Franchise Companies; Over 20 Companies Recognized for Hospitality Excellence 


WASHINGTON – Oct. 25, 2004 – Marriott International, Inc. (NYSE:MAR) honored top owners and franchisees for 2004 at its annual full-service hotel conference held recently at the San Diego Marriott Hotel & Marina.  Five companies – CNL Hotels & Resorts, Inc., Concord Hospitality Enterprises Corp., Crestline Hotels and Resorts, Inc., White Lodging Services Corp. and Winegardner & Hammons, Inc. – were awarded Marriott’s highest honor, the Partnership Circle Award, presented to owner and franchise companies for their hospitality excellence.  Over 70 representatives from companies that own or franchise Marriott Hotels & Resorts and Renaissance Hotels & Resorts properties attended the three-day meeting.

“Our owners and franchisees are key to Marriott’s continued success, and we value the strong partnerships we have with these great companies who live and share our vision,” said Joel Eisemann, executive vice president, owner and franchise services, Marriott International.  “I’d like to congratulate this year’s winners for their outstanding efforts and thank them for helping to make our full-service lodging brands the most preferred among travelers.”  

  • CNL Hotels & Resorts of Orlando, Fla., owns 70 Marriott lodging products and recently celebrated the opening of their first Renaissance hotel, the Renaissance Tampa International Plaza.  The company also chose Marriott to manage the legendary Doral Golf Resort & Spa, which officially converted to a Marriott resort earlier this year.  This is the third consecutive year that CNL has been honored with Marriott’s Partnership Circle Award. 
  • Concord Hospitality Enterprises, based in Raleigh, N.C., has received Marriott’s full-service Partnership Circle Award for two consecutive years.  The company has partnered with Marriott since 1980 and today owns and operates 40 Marriott branded hotels, including the Renaissance Meadowlands Hotel and the Renaissance Quail Hollow Resort.
  • Crestline Hotels & Resorts of McLean, Va., is one of the nation’s largest independent hospitality management companies.  Founded in 2000, the company has a long and respected history with Marriott.  They were previous winners of the Partnership Circle Award through the efforts of their founding companies; this is the first while operating under the Crestline name.  The company operates 12 Marriott-branded hotels and recently added the Sugar Land Marriott Town Square, Marriott Plaza San Antonio and the Omaha Marriott to their portfolio.
  • White Lodging Services of Merrillville, Ind., owns and operates more than 80 Marriott lodging products and has received Marriott’s full-service Partnership Circle Award for three consecutive years.   The company was also recently awarded three #1 Guest Satisfaction brand awards and will open the much anticipated 617-room Louisville Marriott Downtown in spring 2005. 
  • Winegardner & Hammons, based in Cincinnati, Ohio, has received more than 40 Marriott awards and has been honored with Marriott’s Partnership Circle Award for the seventh consecutive year.  Winegardner & Hammons portfolio includes 12 full-service Marriott hotels, including the recent addition of the Clearwater Beach Marriott Suites on Sand Key and the Columbus Airport Marriott.
In addition to awarding the Partnership Circle Awards, Marriott also recognized 16 companies for their exceptional guest satisfaction scores and honored other owners and franchisees for their achievements in the following categories:  Best New Product, Opening of the Year, Conversion of the Year and Best Renovation.  A full list of winners is attached.

2004 MINA Award Winners

Best New Product

  • Sunstone Hotel Properties for JW Marriott Denver at Cherry Creek
  • CNL Hotels & Resorts, Inc. for Renaissance Tampa Hotel International Plaza
Opening of the Year – Franchise
  • Crestline Hotels and Resorts, Inc. for Sugar Land Marriott Town Square
  • Larco Hospitality Management, Inc. for Renaissance Toronto Airport Hotel
Opening of the Year – Corporate Managed
  • Western International for Redmond Marriott Town Center
  • CNL Hotels & Resorts, Inc. for Renaissance Tampa Hotel International Plaza
Conversion of the Year
  • Pinnacle International for Vancouver Marriott Pinnacle Downtown
  • Boyne USA for The Inn at Bay Harbor, A Renaissance Golf Resort
Best Renovation
  • Blackacre Capital Management and Capital Hotel Management for Renaissance Worthington Hotel Fort Worth
Food & Beverage Excellence
  • Waterford Hotel Group
  • E.J. DelMonte Corporation
Overall Satisfaction – Marriott (Guest Focus Award)
  • Commonwealth Hotels, Inc.
  • Concord Hospitality Enterprises Company
  • MDM Hotel Group, Ltd.
  • Niagara 21st Group, Inc.
  • Noble Investment Group
  • Pinnacle Hotel Management
  • Point Clear Holdings
  • Vail Resorts, Inc.
  • Waterford Hotel Group
  • White Lodging Services Corporation
  • Winegardner & Hammons, Inc.
Overall Satisfaction – Renaissance (Guest Focus Award)
  • E.J. DelMonte Corporation
  • John Q. Hammons Hotels
  • Leisure Sports
  • Sage Hospitality
  • White Lodging Services Corporation
MARRIOTT INTERNATIONAL, INC. (NYSE:MAR) is a leading lodging company with over 2,800 lodging properties in the United States and 69 other countries and territories.  

Matthew Carroll 
   Marriott International, Inc. 
(301) 380-8331

Also See: CNL Hotels & Resorts Inc. Appoints Marriott to Manage the 692 room Doral Golf Resort & Spa; Frank Garahan, a 25-year Marriott Veteran, Named GM / August 2004
Marriott Honors Top Hotel Owner and Franchise Companies; Over 20 Companies Recognized for Hospitality Excellence / October 2003

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