Hotel Online  Special Report


Educational Institute Offers Food and Beverage
Training on DVD 


ORLANDO, Fla., October 2004 - The Educational Institute of the American Hotel & Lodging Association has compiled a Food & Beverage training DVD featuring three complete programs on a single disk. 

The DVD includes the following titles: 

  •  "Smart Service for Great Banquets."  This 22-minute program is designed to educate and encourage banquet servers to deliver the kind of service required to achieve maximum profitability in the high-revenue banquet business. 
  •  "Room Service."  This 24-minute program shows servers and order takers how to exceed guests' needs at the order taking and service stages of the room service process.  Viewers will learn how to guide guests through a menu, ensure accuracy when taking orders, and provide efficient and courteous service. 
  •  "FastTrack Food Safety Essentials."  This 23-minute program offers an overview of important food safety principles that every employee must know in order to prevent an outbreak of foodborne illness at their operation. Viewers will learn six crucial guidelines for combating foodborne illness and better understand their food safety responsibilities. 
The three-program DVD is available for $300 for AH&LA members ($375 for non- members). Each of the three titles included in the DVD package is also available individual on DVD, for the same price as the videotape format for the title.  (Pricing is available online at

The new EI DVDs can only be ordered through the Internet using EI's secure, online shopping cart feature.  Visit EI's web site at and click on "New Products."  For more information or to request a complete catalog of hospitality training products from the Educational Institute, call 800-752-4567 or 517-372-8800 (outside the U.S. and Canada, call 407-999-8100).

Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute is the premier source for quality hospitality education, training, and professional certification, serving the needs and advancing the excellence of hospitality schools and industries worldwide.

Elizabeth Johnson 
  Academic and Allied Marketing Manager

Also See: New Edition of EI's Popular 'Planning and Control' Textbook Highlights Technology, Multi-Unit Management Issues / August 2004
Educational Institute Offers Training Programs in DVD Format / August 2004
Educational Institute Incorporates Certification Opportunities into New Managing Beverage Service Textbook / July 2004
Educational Institute Releases New Color Edition of 'Hospitality Today: An Introduction', Offers Comprehensive Look at the Spectrum of Opportunities in Hospitality / July 2004
Educational Institute Offers Online Distance Learning Courses to Individuals Through CourseLine® / June 2004
Towne Park Ltd. Chooses Educational Institute for Training, Certification / June 2004
Educational Institute Releases Three New Titles in “10-Minute Trainer” Series / May 2004
The Skills, Tasks, and Results Training (START) Program Developed by the Educational Institute of the AH&LA Recognized for its Curriculum Peparing Students for Entry into the Lodging Industry / April 2004
ALIS “Professors” Featured in New Hotel Asset Management Book from Educational Institute of AH&LA / January 2004
Project Planet, Educational Institute of AH&LA Work Together to Offer Green Programs to Hoteliers / February 2004

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