Hotel Online  Special Report

 Best Western's Best of the Best Awards Recognizes
16 Best Western Hoteliers; Danny Lafayette Receives
the Best Western Legacy Award 


October 18, 2004 - Best Western International proudly announces the 45 hotels and 16 employees who received distinguished awards at the lodging chain's 2004 North American convention in Charlotte, North Carolina today. The hotel and employee recipients were honored in front of 3,000 industry peers.

Five award categories were recognized by the company: Best of the Best, Best of the Best - Design, PR INNFluence, Wow!, and Legacy.

Best of the Best Award Winners

Best Western Bayshore Inn, Eureka, California
Best Western Elm House Inn, Napa, California
Best Western Silver Saddle, Estes Park, Colorado
Best Western White House Inn, Bangor, Maine
Best Western Cold Spring, Plymouth, Massachusetts
Best Western Adams Inn, Quincy, Massachusetts
Best Western Sunapee Lake Lodge, Sunapee, New Hampshire
Best Western Executive Court Inn & Conference Center, Manchester, New Hampshire
Best Western Ruidoso Inn, Ruidoso, New Mexico
Best Western Crown Suites, Pineville, North Carolina
Best Western Sunset Suites, San Antonio, Texas
Best Western Ludlow Colonial Motel, Ludlow, Vermont
Best Western Fredericksburg, Fredericksburg, Virginia
Best Western Inn, Rice Lake, Wisconsin
Best Western Northwoods Lodge, Siren, Wisconsin
Best Western St. Jacobs Country Inn, Waterloo, Ontario

Best of the Best Honorable Mention

Best Western Las Brisas Hotel, Palm Springs, California
Best Western Shadow Inn, Woodland, California
Best Western Camarillo Inn, Camarillo, California
Best Western Capitola By-The-Sea, Capitola, California
Best Western Danville Sycomore Inn, Danville, California
Best Western Inn & Suites of Castle Rock, Castle Rock, Colorado
Best Western Jed Prouty Motor Inn, Bucksport, Maine
Best Western Holland House & Suites, Detroit Lakes, Minnesota
Best Western Superior Inn & Suites, Grand Marais, Minnesota
Best Western Big Spring Lodge, Neosho, Missouri
Best Western University Inn, Canton, New York
Best Western River Escape Inn & Suites, Dillsboro, North Carolina
Best Western Empire Towers, Sioux Falls, South Dakota
Best Western University Tower Hotel, Seattle, Washington
Best Western Glenville Inn, Glenville, West Virginia
Best Western Swan Castle Inn, Cochrane, Ontario

The fourth annual Best of the Best awards formally recognize Best Western hoteliers who demonstrate exceptional levels of quality, service, and value. These recipients were chosen by Best Western International's Board of Directors. The decision was based on strict criteria including two quality assurance reviews conducted during the year in which the property received two perfect scores of 1,000. Recipients receiving an honorable mention received a perfect score on one inspection and a 975 on the second inspection. This award is open to all Best Western hotels in the United States, Canada and the Caribbean.

"The increased number and quality of award winners this year reflects our efforts to improve quality and design and to become the preferred brand for our owners and guests," said Nayan Patel, Best Western International chairman of the board.

Best of the Best - Design Award Winners

Best Western Fireside Inn on Moonstone Beach, Cambria, California
Best Western Lake Buena Vista, Orlando, Florida
Best Western Prairie Inn, Galesburg, Illinois
Best Western St. Christopher Hotel, New Orleans, Louisiana
Best Western Senator Inn & Spa, Augusta, Maine
Best Western Buck's T-4 Lodge, Big Sky, Montana
Best Western University Tower, Seattle, Washington
Best Western The Lodge at Jackson Hole, Jackson Hole, Wyoming

Best of the Best - Design Honorable Mention

Best Western Blue Sea Lodge, San Diego, California

The Best of the Best - Design awards recognize properties that have undergone renovation or new construction within the past two years. These winning properties received the highest scores based on the American Society of Interior Designers (ASID) criteria. Properties were judged by a panel of professional members from ASID and the American Institute of Architects and included such criteria as scale and proportion, color and composition, creative use of space, effective use of lighting, custom design and architectural design.

PR INNFluence Award Winners

Best Western Frontier Motor Inn, Clinton, Iowa
Best Western Sterling Inn, Sterling Heights, Michigan
Best Western Newark Airport West, Newark, New Jersey

The third annual PR INNFluence awards recognize outstanding communication strategy and creativity in local hotel marketing and/or public relations. Entries were considered from the following areas: community relations, special events, public affairs, crisis communications, media relations, brochures/special publications, overall marketing campaign, Online marketing and direct mail/direct response. These recipients were chosen by a committee of public relations experts.

Wow! Individual Award Winners

Chivaun Clark, Best Western Peppertree Inn, Santa Barbara, California
Marie Gilbert, Best Western Eagle Lodge, Eagle, Colorado
Melissa Baldwin, Best Western Waterfront, Punta Gorda, Florida (nationwide overall winner)
Becky Donaldson, Best Western Marina Hotel & Conference Center, Sanford, Florida
Josie Zayas, Best Western Marina Hotel & Conference Center, Sanford, Florida
Bernice Annese, Best Western TLC Hotel, Waltham, Massachusetts
Chuck Kiel, Best Western Thunderbird Inn, Mackinaw City, Michigan
Lou Gifford, Best Western Executive Court Inn & Conference Center, Manchester, New Hampshire
Talis Wiley, Best Western Crown Suites, Pineville, North Carolina
Keith Cockman, Best Western Eldreth Inn at Mt. Jefferson, Jefferson, North Carolina
Jen Haley, Best Western Independence Park Hotel, Philadelphia, Pennsylvania
Ineze Stuart, Best Western Newport Inn, Newport, Tennessee
Shawna Harris, Best Western Thunderbird Resort, Mount Carmel, Utah
Lacy Penny, Best Western Thunderbird Resort, Mount Carmel, Utah
Joann Werner, Best Western Milwaukee Airport Hotel & Conference Center, Milwaukee, Wisconsin

Wow! Team Award Winner

Best Western Westfield Inn, Westfield, New Jersey

The Wow! Awards are presented to individuals and teams who display exceptional customer service on a regular basis. Individual winners are nominated by their hotel management for the award. The Best Western International Board of Directors selected this year's winning individuals and team.

Legacy Award Winner

Danny Lafayette, Bangor, Maine

The second annual Legacy award honors a family who operates a Best Western hotel and represents the positive family and community spirit of Best Western. Chairman of the Board Nayan Patel selected Danny Lafayette from Bangor, Maine as this year's recipient. "Danny Lafayette and his family reflect the heart of Best Western. They demonstrate Best Western's core values day in and day out by exemplifying entrepreneurial spirit, and supporting their family, community and colleagues," said Nayan Patel, Best Western International chairman of the board.

Mr. Lafayette operates four hotels under the Best Western Brand. They are as follows:

Best Western White House Inn, Bangor, Maine
Best Western Black Bear Inn & Conference Center, Orono, Maine
Best Western Merry Manor Inn, South Portland, Maine
Best Western Waterville Inn, Waterville, Maine

Best Western International is THE WORLD'S LARGEST HOTEL CHAIN(R) with more than 4,100 hotels in 80 countries and territories. It is a membership association of independently owned and operated hotels that provides marketing, reservations and operational support to its members.

David Trumble
Director of External Communications
Also See: Twenty Hotels Named Best of the Best at Best Western International's Annual Convention / November 2003
22 Hotels Named 'Best of the Best' for Best Western International / Nov 2002 
Three Best Western Hoteliers Recognized for Excellence in Marketing and Public Relations / Nov 2002
Washington, D.C Hotelier, Nayan Patel, Named Chairman of the Best Western Board of Directors / December 2003

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