Hotel Online  Special Report

 Nelda Rivas from the Holiday Inn Austin Northwest Receives
the InterContinental Hotels Group 2004 Best of the
Best Executive Housekeeper of the Year Award


AUSTIN, Texas, Nov. 18, 2004 - Nelda Rivas from the Holiday Inn Austin Northwest/Arboretum has received the InterContinental Hotels Group (IHG) 2004 Best of the Best Executive Housekeeper of the Year award.
Nelda Rivas was honored during a special ceremony at the 2004 IHG Americas Investors & Leadership Conference in Chicago, IL, October 20-22, 2004.  More than 3,500 franchise owners, operators and company officials attended the conference.  An award trophy and medallion were presented in recognition of her exemplary service.  This was an honor bestowed upon the very best of over 900 housekeeping managers.
Nominees were selected based on performance that goes above and beyond day-to-day job responsibilities, outstanding and unusual service to the property, guests and the community.  Rivas received this great honor during a year in which she not only assumed responsibility for housekeeping, but within the maintenance department as well.
"We all face dilemmas," said General Manager Andy Crowel, "but what truly separates the award winners from the rest is the driving passion and tenacity to do what is right, no matter how difficult it may be."
The 194-guestroom Holiday Inn Austin Northwest is located a short distance from some of Austin's greatest shopping and attractions including the Arboretum, 6th Street Entertainment District, LBJ Library & Museum, University of Texas and the State Capitol.

White Lodging Services
Also See: Executive Housekeeper Denise Blocker at the Embassy Suites Hotel Newark/Wilmington South Wins Hilton's Spirit of Pride Award / June 2002
Randy Brunnemann of the Holiday Inn in Austin, TX (South) Named General Manager of the Year for Full-Service Holiday Inn Hotels by Bass Hotels / Oct 2000

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