Hotel Online  Special Report


Educational Institute Announces New
Training and Education Advisory Council


Industry Leaders Will Guide Development of Hospitality Training Resources

NEW YORK CITY, N.Y.— November 13, 2004 - A new Training and Education Advisory Council has been established to assist the Educational Institute in its development of targeted training resources for the hospitality industry, announced Anthony Farris, CHA, chairman of the board of directors of the American Hotel & Lodging Educational Foundation at a board meeting held Saturday, November 13,  during the AH&LA Fall Conference.

The Advisory Council, which is composed of training and educational development executives from leading hotel organizations, will be chaired by Martin Lowery, vice president, educational and professional development, Hilton Hotels Corporation, and co-chaired by Steve Schuller, vice president, organizational development and education, Wyndham International.  Other members of the committee are:

  • Christopher Jackson, vice president, training and organizational development, Cendant Corporation
  • Jean Kampa, manager of e-learning, Carlson Hospitality Worldwide
  • Mike Mallot, director, brands training, Hilton Hotels Corporation
  • Kristen Richards, coordinator, training, planning, and employee relations, Hyatt Hotels Corporation
  • Shelly SantaAnna, director, training and organizational development, InterContinental Hotels Group
  • Joan Schmidt, senior director, HR design, Marriott International
This advisory council was originally convened by AH&LA chairman Dieter Huckestein, executive vice president and president, hotel operations, owned and managed, Hilton Hotels Corporation, as an industry focus group whose mission was to determine industry-wide training and education needs, prioritize issues, and offer recommendations to the Educational Institute.  Based on the success of the group’s early meetings, the decision was made to formalize the group as the Educational Institute’s Training and Education Advisory Council.

“Why have several large companies creating their own versions of the same training topics?” stated Huckestein.  “If we come together as a single voice and EI develops the content based on our recommendations, it saves time and money while providing consistency of training across the industry. AH&LA members, industry owners and operators, and franchisees can turn to EI for the most timely training and education topics offered in a variety of delivery mediums.”

EI president Anthony G. Marshall, JD, CHA, CHE, noted that the new advisory council will play a vital role as the organization moves forward with its strategic business goals.

“The Educational Institute is engaged in constructive change as the industry evolves,” said Marshall. “We have received excellent feedback and guidance from our industry leaders and AH&LA members and we have committed to creating or revising all EI products to better serve the needs of the industry. We are already moving forward with plans to offer training content in customizable online modules, as well as other projects recommended by our industry advisors.”

The next meeting of the Educational Institute’s Training and Education Advisory Council will be in January 2005.  For additional information, please contact Brenda Moons, EI’s vice president, industry sales and business development, at 407-999-8100.

Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute is the premier source for quality hospitality education, training, and professional certification, serving the needs and advancing the excellence of hospitality schools and industries worldwide.

Elizabeth Johnson 
  Academic and Allied Marketing Manager

Also See: Educational Institute Develops Training Program for Olive Garden Supervisors / October 2004
Educational Institute Offers Food and Beverage Training on DVD / October 2004
New Edition of EI's Popular 'Planning and Control' Textbook Highlights Technology, Multi-Unit Management Issues / August 2004
Educational Institute Offers Training Programs in DVD Format / August 2004
Educational Institute Incorporates Certification Opportunities into New Managing Beverage Service Textbook / July 2004
Educational Institute Releases New Color Edition of 'Hospitality Today: An Introduction', Offers Comprehensive Look at the Spectrum of Opportunities in Hospitality / July 2004
Educational Institute Offers Online Distance Learning Courses to Individuals Through CourseLine® / June 2004
Towne Park Ltd. Chooses Educational Institute for Training, Certification / June 2004
Educational Institute Releases Three New Titles in “10-Minute Trainer” Series / May 2004
The Skills, Tasks, and Results Training (START) Program Developed by the Educational Institute of the AH&LA Recognized for its Curriculum Peparing Students for Entry into the Lodging Industry / April 2004
ALIS “Professors” Featured in New Hotel Asset Management Book from Educational Institute of AH&LA / January 2004
Project Planet, Educational Institute of AH&LA Work Together to Offer Green Programs to Hoteliers / February 2004

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