Hotel Online  Special Report

 After One Year of Operation, Hyatt Regency Downtown
Boston (formerly operated by Swissotel) Sees 18%
Increase in Occupancy Over the Previous Year 


Boston, MA -- November 2, 2004 -- After one year of operation, Hyatt Regency Downtown Boston has seen over 18% increase in occupancy over the previous year when the hotel was operated by Swissotel.

Hyatt took over the hotel in July, 2003 with only a small number of mid-size conferences. One year later the hotel has seen an 80% increase in the number of groups of this size, and the number is growing, indicating a growth in larger groups holding their meetings at the hotel.

The increase in occupancy is a result of aggressive sales efforts on behalf of the hotel staff and the ability to utilize Hyatt resources nation wide. The hotel is consistently drumming up new demand for the city. There has been a steady increase in transient room nights, and a significant increase in group room nights over the previous year.

A commitment to service

"We recently re-located offices, and location for our last minute meeting was key," said Molly Sullivan, Event Coordinator, AMR Research. "We ended up with a lot of vendors and more people than anticipated. It was a real logistical nightmare. We were switching room set-ups to accommodate our sell-out group even as the event was happening. The staff at Hyatt Regency Boston anticipated our every need and executed the event flawlessly for our attendees. It was a great experience and I look forward to holding other events at the hotel."

Roche Laboratories had a meeting with 300 rooms per night, and they needed more function space than was available. Hyatt built a new room, The Nantucket Room, to provide additional meeting space for groups. They also presented Lowes Movie Theatre as an option for general session space. On a Sunday afternoon, the General Manager of the hotel walked over to Lowes and arranged for a theatre for Roche Laboratories to use for their Monday morning session.

Janet Cone, President of Compass View Events, a full service meeting and event company for Fortune 500 companies. Compass View Events always tries to match the venue with the client. "Hyatt Regency Downtown is a special venue. They have wonderful food and a great staff," said Janet Cone. "The staff is very hands on, personable and results oriented. I consider Hyatt Regency Boston a real jewel in Boston".

About Hyatt Regency Boston
Centrally located in the heart of Boston, Hyatt Regency Boston is just steps away from Boston Common, Faneuil Hall, the Theatre District, Newbury Street, and attached to the city's subway "T" system. The 22-story hotel also caters to meeting attendees with over 20,000 square feet of meeting space. The space includes 18 function rooms and a 5,046 square foot Grand Ballroom with panoramic views and an outdoor terrace. All rooms are wired for video conferencing and wireless internet access. The hotel features an elegant full service restaurant and lobby bar. Guests can also relax at the indoor swimming pool, whirlpool, sauna, sun deck or take advantage of the hotel's state-of-the-art fitness facilities. 

About Hyatt Hotels and Resorts
There are 207 Hyatt Hotels and Resorts around the world, which are managed by two separate groups of companies. Hyatt Hotels Corporation and its subsidiaries operate, lease and franchise 123 hotels and resorts in the United States, Canada and the Caribbean. 


Hyatt Regency Boston
One Avenue de Lafayette
Boston, MA
phone: 617 912 1234
Also See: David Nadelman, General Manager and Irby Morvant, Director of Sales and Marketing of the new Hyatt Regency Boston Financial District / June 2003
Raffles International Concludes Management Contract of Swissotel Boston But Continues to Manage Hotels in Host Marriott Portfolio / April 2003
Raffles Holdings Limited Enters Agreement to Acquire Swissotels for Approximately US $240.0 million; Includes Management Contracts for 23 Hotels / April 2001
Host Marriott Corporation to Add World-Class Luxury Hotel Portfolio for $1.775 Billion / April 1998

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