Negotiations Workshop’ At WSH&LA Convention
Steve Belmonte, trained mediator with the CPR Institute of Dispute Resolution
in New York and former President of Ramada Hotels, to discuss
ways of improving the franchisor/franchisee relationship
|Randolph, N.J. — Sept. 21, 2004 —“I’ve said it
for years, and so have countless others: ‘In business, you don’t get what
you deserve … you get what you negotiate,’” said Steven J. Belmonte, Founder,
President and C.E.O. of Hospitality Solutions LLC, based here. This message
is the crux of a workshop titled: “Franchisor/Franchisee: The Ultimate
Love/Hate Relationship” to be presented by Belmonte at the Washington State
Hotel & Lodging Association’s Annual Convention to be held Oct. 10-12
at the Alderbrook Resort in Union, Wash.
Through Hospitality Solutions LLC, Belmonte provides franchise-agreement formulations, termination-negotiation assistance, mediation, expert-witness and consulting services, asset management, renovations, financing assistance, executive retreats, sales-and-marketing training and special projects/new corporate initiatives. Previously he served as President and CEO of Ramada Franchise Systems.
The workshop, to be held immediately following the keynote address—which also is being presented by Belmonte—will highlight new ways to get value out of a franchise agreement.
“The franchisor/franchisee relationship is truly the ultimate in power sharing,” Belmonte said. “This workshop is not designed as a ‘trashing session’ to vent about unreasonable or unresponsive franchisors. Instead, it’s about owners learning how to get the very most—the highest return on investment—from the fees that franchisees are paying every month.”
Belmonte said it’s important for all franchisees to recognize that all franchise companies are not all the same. However, he said, there should always be a way to structure a franchise agreement that is equitable for both entities. If implemented correctly, there are ways to maximize the benefits provided by the franchise company to help increase guest satisfaction and improve overall asset performance.
Earlier this month, Belmonte and Hospitality Solutions LLC associate Wayne Miller were certified as trained “CPR Mediators” by the CPR Institute for Dispute Resolution in New York. The CPR Institute, recognized by the American Hotel & Lodging Assn. and other hospitality entities, is a nonprofit alliance of the largest global corporations, law firms, scholars and public institutions in the country. Its primary mission is to “increase the reliance on negotiation rather than litigation.”
Kickin’ Things Off
In keeping with the convention’s theme, “Training
for Peak Performance,” Belmonte will kick off the WSH&LA event as keynote
speaker, discussing the importance of leadership—both in creating a service
culture in a hotel or hotel company, and in developing leadership skills
through motivation rather than through organizational control.
Hospitality Solutions LLC, Randolph, N.J., provides franchise agreement formulations and termination negotiation assistance, mediation, consulting, litigation support and expert witness services to the hospitality and service industries. Company President and CEO Steven Belmonte, former President and CEO of Ramada Hotels, also served as Chairman of the American Hotel & Lodging Assn.’s Educational Foundation, serves on the Board of Directors of Arlington Hospitality Inc. and serves as a partner with Belmonte/Lasky Asset Management Inc. For more information, call (973) 598-0839, email email@example.com or visit www.stevenbelmonte.com.
|Also See:||Industry Veteran Steven J. Belmonte Joins Prestigious Round Table Group / July 2004|
|Arlington Hospitality Garners HVS ‘Top Board’ Award; Arlington’s Herman, Belmonte Accept Lodging Leadership Award at 26th Annual NYU International Hospitality Industry Conference / July 2004|
|Steven J. Belmonte Named To AAHOA Industry Relations Committee / June 2004|
|Steven J. Belmonte, Founder to Keynote at the Washington State Hotel & Lodging Association’s Annual Convention / June 2004|
|Steven J. Belmonte To Keynote Best Value Inn Conference -- Again / June 2004|
|Belmonte’s Business Is Booming; Jeff Seymour Joins Growing Team / April 2004|
|Belmonte Appoints Lee Dushoff To Hospitality Solutions Team / February 2004|
|Belmonte To Bring Insight To Best Value Inn Members as Keynote at Conference / October 2003|
|Belmonte ‘Talks the Talk’ in Role as Motivational Speaker / March 2003|
|Steve Belmonte Immersed in Sarbanes-Oxley as a New Member of the Board of Directors of Arlington Hospitality Inc. / May 2003|
|Belmonte’s Back In Business As Hospitalty Solutions LLC / Feb 2003|