Hotel Online  Special Report

ARAMARK Parks & Resorts Chooses Springer-Miller
Systems at Lake Powell Resorts & Marinas

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SMS|Host Integrated Hospitality Management Solution Improves
Efficiency in Reservations and Park Administration

Stowe, VT. - July 5, 2004 - Springer Miller Systems Inc. (SMS) - the leading provider of guest-centric hospitality management systems-today announced that ARAMARK Parks and Resorts, an authorized concessioner of the National Park Service, has chosen SMS|Host as the property management system at Lake Powell Resorts and Marinas in the Glen Canyon National Recreation Area, renowned for its water and land adventures and vacations.

Located on the border of Utah and Arizona, Lake Powell Resorts and Marinas offers visitors diverse lake and land activities, including houseboat and powerboat rentals, lodging on the lake and tours to Rainbow Bridge National Monument.  The second largest man-made lake in the U.S., Lake Powell provides stunning scenery that is appreciated by millions of guests annually.

ARAMARK will use Springer-Miller Systems' integrated approach to replace multiple existing systems that run the property's front office, central reservations and activity management needs as stand-alone applications. 

"The SMS|Host application provides us a multi-faceted system for a multi-faceted property," said Roger Franke, director of information technology, ARAMARK Parks & Resorts.  "From scheduling boats and tours to improving efficiency at the front desk, this system helps us improve our customer service levels across the board."

In addition to SMS|Host front office system, Lake Powell Resorts and Marinas has also installed several of Springer-Miller's optional modules in their location including Multi-Property Management, Spa/Recreation Scheduling, Ticket Management, Owner Fulfillment, Frequent Guest Tracking, Activities Management, Retail Point-of-Sale and SMS|World for Internet reservations.

About Springer-Miller Systems
Springer-Miller Systems Inc. is a leading provider of hospitality management solutions that meets the technology needs of all types of hospitality enterprises including city-center hotels, destination spa and golf properties, timeshare properties and casino resorts worldwide, setting the pace as a pioneer in the hospitality industry. Springer-Miller Systems' SMS|Host Hospitality Management System is distinguished from other property management systems with its truly integrated design and unique approach to guest service. The SMS|Host product suite, including more than 20 seamlessly integrated, guest-centric application modules, provides hotel/resort staff with the tools they need to personalize service, exceed guest expectations, and increase revenue. For more information on Springer-Miller Systems, visit our website at www.springermiller.com.

About Lake Powell Resorts and Marinas
Lake Powell Resorts &Marinas is managed by ARAMARK Parks & Resorts, an authorized concessioner of the National Park Service. Through its sports and entertainment group, ARAMARK provides a wide range of managed services, including food, facility and other support services. ARAMARK serves more than 100 convention centers, museums, national and state parks, resorts and tourist destinations. ARAMARK offers organizations a single provider for concessions, event planning, premium dining needs and catering, restaurants, retail merchandise sales, and recreational and lodging services.

Contact:
Stephanie Reisberg
Springer-Miller Systems
P.O. Box 1547
Stowe, VT 05672 USA
Phone: +1 (802) 253-7377
[email protected]
Also See: Pebble Beach Company Selects Springer-Miller Systems as Preferred PMS Vendor / June 2004
Springer-Miller Systems to Integrate Expedia's Direct Connect Technology; Hoteliers Will Benefit with Real-Time Connectivity for Internet Reservations / June 2004
Kohler Co. Selects Springer-Miller Systems / Dec 2003
Springer-Miller Systems Acquires SpaSoft / Dec 2002
Two Diverse Properties Managed by Destination Hotels & Resorts Choose Springer-Miller Hospitality Management Solutions / Feb 2002
George A. Goeggel, Managing Director Auberge Resorts, Seeks New Beginning in Technology with Springer-Miller Systems / Mar 2001
RCI and Springer-Miller Systems Building New Timeshare Sales / Marketing and Timeshare Club Automation System / July 2000


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