Hotel Online  Special Report


TravelCLICK Expands
Commitment to iHotelier
Industry veterans focused on expanding market presence
CHICAGO (August 16, 2004) – TravelCLICK announced a significant expansion of its iHotelier team as the company continues to invest in its rapidly growing reservations and website marketing services products.  This expansion of personnel, coupled with upcoming enhancements to its advanced iHotelier CRS platform, will ensure that TravelCLICK’s customers have not only the best electronic distribution capability in the marketplace of the future, but also the finest customer support available today. 

Chris Heller, who is assuming the position of Vice President and Product Manager – Electronic Distribution Products, has an extensive background in building and introducing technological innovations that have benefited both the hospitality and leisure sectors of the travel industry.  In his new role, Chris will focus on expansion of the iHotelier product line and its integration with other TravelCLICK products and services.  Two other travel industry veterans, Marie Ainsworth and Eileen DeLisle, have also joined Product Management and bring over 25 years of experience to Chris’ team.

John Hach, Vice President and Product Manager – e-Marketing Products, is assuming responsibility for TravelCLICK’s website design, search engine optimization and search marketing business.  These services complement iHotelier’s unique OneScreen booking application and help drive traffic directly to hotel websites.  John brings 20 years of experience in the travel industry, having held executive positions with Cendant and Hertz in sales and marketing.

In addition to these appointments, TravelCLICK also announced the addition of Sally Ramos, Kyle Griffin, and Jason Mier to its growing customer support team in Houston.  Sally, a GDS distribution expert, brings years of experience from Starwood Hotels and Resorts.

“Response to iHotelier from hotels in the four and five-star segment of the market has far exceeded our expectations,” said Ray Cohen, President and co-CEO at TravelCLICK.“  The people we have added to our iHotelier team, combined with integrated capabilities under development for iHotelier that no one has ever offered, will strengthen what is already a very compelling product for hoteliers.  It will also ensure that our industry-leading clients are even better positioned than before to maximize revenues from the rapidly expanding electronic marketplace.” 

About TravelCLICK 
TravelCLICK ( is the leading provider of solutions that help hotels and other travel industry suppliers maximize profits from electronic distribution channels. The company’s iHotelier booking engine platform and website marketing programs enable hotels to better execute strategies that increase business into their own websites. TravelCLICK's competitive benchmarking reports provide hotels with price and booking performance information, and the company's exclusive electronic marketing networks allow hotels and other travel related suppliers to target promotional messages to specific travel agents and consumers when they are booking travel. 

Established in 1996 and headquartered in the Chicago area, TravelCLICK has over 7,500 customers in more than 140 countries around the world. 


Jaclyn Valrose, Marketing

Also See: TravelCLICK Technology Enables Hotels to Better Market Through Electronic Channels / July 2004
The Alexander, Miami Beach, Selects TravelCLICK as Electronic Distribution Partner / July 2004
Maksoud Plaza in Sao Paulo Selects TravelCLICK as Electronic Distribution Partner / July 2004
JM Hoteles Selects TravelCLICK as Electronic Distribution Partner / July 2004
The Langham London Selects TravelCLICK as Electronic Distribution Partner / July 2004
The Dorchester Selects TravelCLICK as Electronic Distribution Partner / June 2004
Country Club Lima Hotel Selects TravelCLICK as Electronic Distribution Partner / June 2004
Grand America Hotel in Salt Lake City Selects TravelCLICK as Electronic Distribution Partner / May 2004
TravelCLICK Reports 9.5% Increase in Electronic Hotel Room Nights Worldwide in Q1; Surprisingly, Hotel Revenue from Travel Agents Increased by 13.3% Year-over-year / eMonitor Results / May 2004
TravelCLICK Reports 6.3% Increase in Electronic Hotel Room Nights Worldwide in Q4; Travel Agent Bookings Represent 40% Higher ADR than Consumer Internet Channel / eMonitor Results / February 2004
Major Hotel Chains Grew Internet Reservations by 34% in 2003; TravelCLICK Reports eTRAK Results from 30 Leading Brands / March 2004
TravelCLICK Names Mandarin Oriental Hyde Park, London E-Marketer of the Year / January 2004
Electronic Bookings Up 10.5% in Q3 for Hotels Worldwide; Consumer Internet Component up 51.6% / eMonitor Results / November 2003
Brand Sites Produce 67% of all Major Hotel Chain Internet Reservations / eTRAK Results / October 2003 Joins TravelCLICK's Consumer Media Network / October 2003
Travel Agents Still Rely on GDS for Hotel Selection; 83% of GDS Terminals Receive Text Messaging/Advertising / Ray Cohen / October 2003
Hilton International Selects TravelCLICK’s RateVIEW / September 2003
TravelCLICK Clients Report High Satisfaction with RateVIEW On-Demand Rate Comparison Tool; Over 1400 Hotels Worldwide Utilize RateVIEW / August 2003
TravelCLICK Interactive Combines With iHotelier / June 2003
TravelCLICK Gives NYU Investment Conference Attendees Real-Time View of Their Properties’ Electronic Distribution Performance / May 2003
Worldwide Hotel Electronic Bookings Up 4.6% in Q1; TravelCLICK’s eMonitor Now Includes Third Party Internet Bookings from Pegasus / TravelCLICK eMonitor / May 2003
TravelCLICK Reports Recovery for Hotel Bookings on Internet and GDS since Onset of Iraq War - Company Issues Tips to Hotels: Don't Stay Quiet / April 2003
Strategic Hotel Capital Endorses TravelCLICK Products / April 2003
Cornell’s Center for Hospitality Research Partners with TravelCLICK to Help Hoteliers Improve Revenue Management Strategies / April 2003
Hotels Experienced Considerable Growth in Room Nights Booked Electronically Through the Global Distribution Systems in Q4; Luxury Segment Room Nights Booked Electronically Grow 21% / TravelCLICK eMonitor / Feb 2003
Electronic Bookings for Worldwide Hotel Industry Show Improvement - TravelCLICK Issues Third Quarter eMonitor / November 2002
Report on Electronic Bookings for Worldwide Hotel Industry Shows Luxury Segment Leads the Way to HotelRecovery in Q2 / TravelCLICK Issues Second Quarter eMonitor / Aug 2002
Room Nights Booked Electronically Down 10% from the First Quarter of 2001, Revenue Off 18% / eMonitor / June 2002
Worldwide Hotel Room Nights Booked Electronically Through the Global Distribution Systems Down 12% Versus 4th Qtr Last Year / eMonitor / Feb 2002

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