Hotel Online  Special Report

Stranded Airline Passengers and Regular Guests Benefit
from StayOnline's Wireless Solution in Dayton
Atlanta, GA – August 23, 2004-- StayOnline’s new wireless High Speed Internet Access service at the Dayton Airport Hotel has made a big difference with customers who visit the hotel, either by choice or by chance.  The hotel, located a stone’s throw from the Dayton, Ohio Airport, is often a voucher night’s stay for stranded airline passengers.

“Shortly after we got the service installed, a gentleman came into the hotel with a very long face. It seems he was a displaced airline passenger who was sent here to stay the night because his flight was cancelled,” said Dayton Airport Hotel General Manager Larry Wheeler.  “As soon as he saw the familiar StayOnline signage at our front desk, his face lit up.  He actually told me that the fact that we had StayOnline just turned his visit from a disappointing one to a potentially very productive one.”

Wheeler says he’s had nothing but positive reactions since StayOnline’s solution was installed two months ago.  

“We’ve have been pleasantly surprised not only at customer reaction, but also at the volume of guests who are using the service.  It has surpassed our expectations,” he added.

StayOnline has completed the installation of its wireless HSIA solution in five hotel properties managed by CWB Property Management; with four others located in Ohio and Michigan. 

“In our case, StayOnline fit the bill perfectly because we operate within multiple hotel brands and franchises and we found that they are approved vendors for all of our hotels,“ said Michael G. Miller, CIO of CWB Properties.

“In addition, they have been in the wireless arena the longest and gave us the most professional presentation,” he added. “Their sales director also visited several of our properties before they even started their proposal and provided us with some good ideas up front.  Not everyone did that.”

StayOnline was founded in 1999 to offer a fully wireless HSIA solution to the hospitality industry.  The company utilizes the 802.11b platform, which is the dominant wireless networking technology in most new laptops sold today.  For those hotel guests who are using an older model laptop, StayOnline’s EZAirsm  Plug ‘n Play device offers a simple solution to going wireless.

About StayOnline, Inc.

Based in Atlanta, Georgia, StayOnline provides secure wireless high-speed Internet access solutions for the hospitality industry.  With over 280 installed locations, StayOnline operates the largest, 100% WLAN in hotels in North America.  StayOnline meets the highest quality standards and is Intel® Centrino™ verified.  StayOnline boasts an impressive customer base, including properties in over 30 national lodging brands, as well as several unique boutique and historic properties.  For additional information on StayOnline, visit

About CWB Property Management, Inc.

Founded in October 1990, CWB owns and manages properties throughout Ohio, Indiana and Michigan and is qualified to operate a variety of brand name hotels including Holiday Inn, Holiday Inn Express, Ramada Inn, Hampton Inn, Best Western and the full range of Choice Hotel Products. Currently, CWB owns and operates 12 hotels, manages four hotels and two apartment communities for third parties, and is regularly recommended by franchisers as the management company of choice for those investment groups seeking a management company.


Karin P. Koser

Sharon Kraun

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