Hotel Online  Special Report

Hard Rock Hotels in Bali and Pattaya
Choose Pelican System

Singapore, 16 August 2004 – Hard Rock Hotels in Bali (Indonesia) and Pattaya (Thailand) have signed an agreement to implement Pelican System (Version 2.0) to assist the hotels in rates management and allotment distribution.  This agreement also applies to the remaining number of the eight hotels managed by HPL Hotels & Resorts (Singapore), including Concorde Hotels, Casa del Mar - Langkawi, The Lakehouse - Cameron Highlands and Rihiveli Beach Resort - Maldives.  The implementation schedule is expected to be completed soon, and will go live on 16 September 2004.

Pelican System is a hotel distribution and reservation scheme that will enable Hard Rock Hotels in Bali and Pattaya to distribute their rates to various market segments, including Internet users, travel agents and corporate clients.  With Pelican, hotels can open their room allotment access to thousands of travel agents and corporate clients worldwide without losing control, thus allowing better service through providing instant confirmation to all agents / corporate clients, regardless of size. 

“We want to provide better service to all our business partners, including travel agents and corporate clients.  With Pelican System we will be able to provide room allotments to all, with easy instant confirmation of every reservation made through our website” said Mr Edmund Nicholas, Vice President of Marketing from HPL Hotels & Resort. 

Added Mr Nicholas, “With Pelican System, we will be able to reach out to geographical markets where we do not have a local sales representative.  In addition, it also allows us to build our own worldwide agents’ network, attracting interest by providing access to our rates and allotment facilities.“

Pelican System’s allotment structure will allow hotels to set room allotments based on a rate category.  At a final stage, a hotel may set a higher room allotment allowance for upper rate categories, to achieve a greater overall yield of hotel revenue. 

For more information about Pelican System please visit 

About Hard Rock Hotels 

Hard Rock Hotel Bali
Asia's first Hard Rock Hotel, covering a prime three hectares site at the heart of Bali's entertainment and shopping district, features 418 tribute rooms and luxury suites, alongside six cutting edge food and beverages outlets. A paradise for couples, families and singles.

Hard Rock Hotel Pattaya
Overlooking the eastern shores of the Gulf of Thailand, 320-room Hard Rock Hotel Pattaya is a jewel in the heart of the city with its internationally famed image. It brings a unique style and first class entertainment to town!

About HPL Hotels & Resorts
Headquartered in Singapore, HPL Hotels & Resorts is a hospitality management company, operated and wholly owned by a Singapore main-board listed, Hotel Properties Limited (HPL).  Associated with some of the most prominent brands, HPL operates luxury resorts, business hotels, theme hotels and hotel apartments worldwide, offering distinct experiences ranging from lifestyle hotels to adventure and eco-tourism.  
Today, HPL Hotels & Resorts manages the activities of 10 hotels and resorts in Asia Pacific and the Indian Ocean, with a total of 2,920 rooms.  These include Concorde Hotel Singapore, Concorde Hotel Kuala Lumpur, Concorde Hotel Shah Alam, Concorde Inn Kuala Lumpur International Airport, Concorde Hotel Gold Coast – Australia, Hard Rock Hotels in Bali - Indonesia and Pattaya – Thailand, Casa del Mar in Langkawi – Malaysia, The Lakehouse in Cameron Highlands – Malaysia, and Rihiveli Beach Resort in Maldives.  For more information, visit

About Pelican System 

Pelican is an Internet-based reservation system designed to manage all types of bookings, whether made directly by guests or through travel agents and corporate clients.

For Internet users (direct guests) Pelican will provide instant confirmation of reservations made through a hotel website, and will notify the hotel’s Reservation Department though automatically generated e-mail messages. 

For travel agents and corporate clients Pelican offers a feature called “Online Contracting,” which eliminates the need for paper-based, fixed-term contracts, allowing the hotel to set and adjust rates and allotments instantly according to seasonal period, special events, or unexpected demand. 

Pelican System provides a secure link to agents and clients, allowing hotels to distribute confidential trade rates to pre-authorized recipients, and to share allotments among many agents and clients on a “first-come-first-served” basis. Each agent or client accesses the system directly from the hotel’s own website with a unique login/password combination, allowing the hotel to assign each user to a specific group, and to determine the information and privileges each group will receive.  

With Pelican System, the hotel has complete control at all times, and can easily monitor activity through instantly generated summaries and full reports. 

For more detail about how Pelican System can assist your hotel please visit our web site at

Contact: Pte Ltd

Also See: Pelican Reservation System Helps Hotels to Regain Control their Room Rate and Room Inventory (allotment) / July 2004
Pelican™ System and Hotel Booking Solutions Join Forces / July 2004
Pelican System Opens US Office / July 2004
Panda Hotel (1,026 rooms) in Hong Kong Automates Management of Corporate Clients / June 2004
Bali Boutique Resorts Use Pelican System to Manage Limited Room Allotments / June 2004
Two Best Western Phuket Resorts Introduce 'Online Contracting' / May 2004
Kamala Bay Terrace Resort’s Online Contracting System Shows Encouraging Results / May 2004
Efficient Ways to Distribute Room Rates and Room Inventory / Allotment / May 2004
Hotel Online Payment Facility for Travel Agents and Corporate Clients / April 2004
Maintain Control Over Rates and Allotments with Online Contracting / April 2004
Pelican Announces the Launch of / April 2004
How Online Contracting Can Maximize Hotel Revenue / H. Liman, Director of Pelican system / March 2004
Unlock the Power of Your Hotel Web Site / H. Liman, Director of Pelican system / March 2004
'Online Contracting' Increases Travel Agent Production and Support; Allows Hotels to Set Rates and Allotments As the Situation Demands / March 2004
New Hotel E-distribution & Reservation System Offers Automated Room Rate and Allotment Management / February 2004

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