| Atlanta, GA (May 172004)
� Nestled among 21 acres of rolling hills, the Hilton Woodcliff Lake
hotel is a vision of comfort and serenity. But along with wooded
views and extensive landscaping, the Hilton is technically equipped to
handle its many business guests� needs. Adding to its state-of-the-art
Amphitheater, the Hilton now provides complimentary wireless Internet in
all guest rooms and public areas. StayOnline, a leading provider of HSIA
for the hospitality industry, engineered the system for the hotel.
�We provided StayOnline with a technology challenge,� says Al Zaccario, director of hotel technology. �In addition to factoring in the age and design of the hotel, we also wanted to create different networks for different functions.� In each of the hotels guest rooms, wireless access is complimentary. But in the hotel�s meeting space, access is fee-based. And the hotel required that all authentication and proxy logins were removed to avoid VPN connection concerns some of its business customers had in connecting remotely to their respective offices. �Our goal was to provide a scalable, monitorable system that still met the tailored needs of our guests,� adds Zaccario. �StayOnline was able to engineer a system that fit our needs, and maintains a mechanism for easy troubleshooting when necessary.� �Working in an industry that is constantly evolving, flexibility is critical to survival,� says Antonio DiMilia, president of StayOnline. �We work with each property on an individual level to create a solution that works for the hotel as well as their guests. Each StayOnline installation is designed with future growth in mind.� Zaccario also noted that StayOnline�s use of non proprietary equipment was part of the decision factors. �The infrastructure StayOnline installed is scalable and adaptable, and as changes occur the migration path will be much easier and more cost effective than starting over.� The Woodcliff Hilton is the sixth New Castle property StayOnline has installed, and the company hopes to complete ten hotels by end of year. About New Castle Hotels & Resorts
About StayOnline
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