Hotel Online  Special Report

A Complete Set; Pineapple Management Services Signs
with StayOnline to Install Wireless HSIA in
Remainder of Properties
Atlanta, GA – May 3, 2004 – A successful single hotel install led to eleven more in 2003, and will culminate with an entire group in 2004 for StayOnline of Atlanta, GA.  Pineapple Management Services has inked a deal which makes StayOnline its sole provider of wireless high speed Internet access.

“StayOnline has been willing to work with us in designing a system that meets Marriott specifications and our own pricing structure,” said Glenn Pedersen, President of Pineapple Management Services. “In addition, their account team has been exceptional in service, responding quickly and effectively every time we had an issue.”

“We view the relationship as a partnership,” adds Antonio DiMilia, President of StayOnline. “We have been impressed with the level of knowledge of the Pineapple management team, as well as their commitment to providing a high quality product for their hotel guests.”

Pineapple Management Services has a portfolio of 17 hotels in eight states with 15 of those a part of the Marriott brand. In addition to in-room collateral provided by StayOnline, Pedersen adds the HSIA is promoted well via a trained front desk staff,  advertising, and listings on its Marriott website. And, he says, the impact is measurable. 

“In many markets we are the only provider of high speed access throughout the hotel,” says Pedersen. “We’re removing share out of a competitive set that does not offer this service.”

Pedersen adds that the business model of offering high speed Internet access has changed significantly over the past year. Only 12 months ago, a hard-wired solution was the norm and involved a significant capital investment, which had to be offset by charging the guest.  Today, wireless solutions are less expensive, and make it possible for hotels to provide the service/amenity for free. Pedersen says they still have many guests with older laptops, unequipped for Wi-Fi, but it’s a challenge that is easy to fix during the guest’s stay, thanks to StayOnline’s software-free EZAirsm device, and one that is disappearing quickly as laptops today are more and more being built with Wi-Fi in the chip set. 

And, adds DiMilia, the wireless industry is still young.
About StayOnline, Inc.

Based in Atlanta, Georgia, StayOnline provides secure wireless high-speed Internet access solutions for the hospitality industry.  With over 280 installed locations  StayOnline operates the largest, 100% WLAN in hotels in North America.  StayOnline meets the highest quality standards and is Intel® Centrino™ verified .  StayOnline boasts an impressive customer base, including properties in over 30 national lodging brands, as well as several unique boutique and historic properties.  For additional information on StayOnline, visit

About Pineapple Management Services

Based in Gulfport, Mississippi, Pineapple Management Services is one of the largest Marriott franchisees of limited services hotels with properties throughout the southeastern US.  Pineapple is owned by Encore Enterprises and led by Chairman and CEO Bharat Sangani, MD.  Marriott has recognized the company as one if its best developers and hotel operators with several national awards.  In addition, Pineapple’s portfolio includes other leading national brands, such as Wingate Inn and Best Western.


Karin P. Koser

Sharon Kraun

Also See: StayOnline Connects Atlanta’s Historic Georgian Terrace Hotel; Complimentary Wireless Internet Service Now Available for Guests / May 2004
StayOnline Reports Explosive Growth in Usage of Broadband Wireless Service - Wireless User Take Rates Now Match Wired in Hospitality Setting / April 2004
Making the Connection Without Wires; Hilton Dallas Lincoln Centre finds Positive + Connection with Wireless / February 2004
History Meets High Tech; Holiday Inn at Six Flags Brings High-speed Internet to 1800’s Building / March 2004
As 2003 Comes to a Close, StayOnline Hits 23,000 Rooms in 203 Hotels / December 2003
Magna Hospitality Group Selects StayOnline; Wireless Provider to Start with Half of Magna Properties / December 2003
StayOnline Installs First High Speed Wireless Connection in Douglas County / November 2003
Cool Springs Marriott Goes Wireless with StayOnline / September 2003
Two More Davidson Hotels Go Wireless with StayOnline; Wireless HSIA Installed at Marriott Hunt Valley and at Park Vista Memphis / July 2003
StayOnline to Market AT&T Wireless WI-FI Service in Thousands of Hotel Rooms Across US / June 2003
StayOnline and Boingo Wireless Announce WI-FI Network Roaming Agreement; StayOnline’s network of fully wireless hotels featuring in-room Wi-Fi hot spots to be integrated into Boingo network / June 2003
StayOnline Connects Hotel Biltmore; Intel campus hotel partners with StayOnline for high speed wireless Internet / June 2003
New Castle Goes Wireless With StayOnline; Leading independent hotel operator to use StayOnline for high speed wireless Internet / June 2003
CNL Hospitality Selects StayOnline - StayOnline becomes approved vendor for installing high speed Internet access / June 2003
StayOnline’s Wireless Solution is Verified by Intel; Nation’s Largest 100% Wireless LAN Provider for Hospitality Industry Now Verified on Intel® Centrino™ Mobile Technology / June 2003
Lane Hospitality Goes Wireless with StayOnline / May 2003
Coakley Williams Goes Wireless With StayOnline / May 2003
StayOnline Partners With PrintMe To Add Convenient Mobile Printing To Spectrum Of Guest Services / April 2003
The Warwick Hotel Seattle and the Warwick Regis San Francisco Add StayOnline’s Wireless High Speed Internet Service to Their Formidable List of Amenities / April 2003
StayOnline and iPass Announce Agreement - StayOnline to Integrate its Wireless Access Points into the iPass Global Virtual Network for Enterprises / Feb 2003
StayOnline Announces 100 % Wireless High Speed Internet Installation at 100th Hotel / Jan 2003
StayOnline Introduces Hospitality Industry’s First Online Quote Application / Jan 2003
Top North Shore Hotel Now Offers Full Property Wireless High Speed Internet Access / Dec 2002
Davidson Hotel Company Selects StayOnline to Install Wireless High Speed Internet Access / Oct 2002
Foundry Park Inn & Spa Massages History With High Tech; Adds Wireless High-Speed Internet Access through Partnership with StayOnline / Aug 2002
Innkeepers Hospitality, Inc. Connects with StayOnline’s Wireless High-Speed Internet! / July 2002
Noble House Hotels & Resorts Selects StayOnline for Wireless High-Speed Internet Access Program / Nov 2001

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