Hoteliers Are Selecting Ultra Thin Web Based Property Management Solutions (PMS) that Are Simple to Install,
Require Little IT Expertise and Are Reliable
and Cost Effective
April 20, 2004 - Web based PMS solutions are definitely growing in popularity as a choice for both chain organizations and independents alike. The driving force behind this growing acceptance is the simplicity and reliability of the technology behind them.  Ultra thin, web based PMS solutions are lightening fast with property level installation as simple as a software download. Think Adobe reader!  In addition, these ultra thin, low bandwidth, solutions do not require any additional complex layers of communication, such as Citrix/ Terminal Services, and as a result require little IT expertise at the hotel or at corporate level. With access provided over high speed cable or DSL, the reliability of these web based mission-critical PMS solutions rival the traditional local server approach and offer many additional benefits.

Unlike the traditional local server Windows PMS implementation, these web based alternatives require very little hardware infrastructure at the property level. In most cases, all that is required is a Windows based PC (98 or better) with high speed Internet access (HSIA). The usual complexities of desktop processing speed, printer access, network infrastructure, and server sizing and implementation are no longer a concern or a cost. Hoteliers selecting web based PMS applications are making use of existing equipment and saving big on new hardware purchases.

Web based applications, and the companies that offer them, can provide the hoteliers the traditional comfort of "ownership of their data", without the ongoing IT complexities of managing their own system. Off site hosting is now very inexpensive and makes sense for even the smallest of hotel properties.  Hotels can choose their own hosting company and feel comfortable that their data is secure and protected as well as all of the on-going backup, maintenance, database and hardware concerns being expertly managed.

For many of these reasons, Ramesys, an industry leader in the development of PMS solutions for over 20 years, has seen a significant increase in both chain and independent customers preferring a web based implementation of their PMS offerings. According to Rick Kennedy, CEO of Ramesys Hospitality Inc, "The maturity of the Internet, the reliability of high speed Internet access and the development of our own ultra thin client are all factors that have lead to the trend of our customers choosing web based implementations of our PMS solutions over the traditional local server implementation approach. Using today's readily available technology, we have decreased the traditional IT burden and cost to our customers tremendously and allowed them to refocus themselves on exactly what they have always wanted to do, the management of their own businesses."

In one such customer example, the Best Western Soldiers Field in Rochester, MN, a 214 room full service, group and Fully Inclusive Tours (FIT) property, installed a 17-user license of the web based Entirety Enterprise Suite from Ramesys, consisting of Front Office, Sales and Catering, Customer Relationship Management (CRM) and web reservation modules.  For this particular property, Ramesys made the hosting arrangements on behalf of the customer at a secure, professional off site hosting facility local to their head offices in New Jersey.  Property level access and operation of the system has been very reliable and lightening fast. 

"As a web based hosted solution, the Entirety Enterprise Suite shifts the responsibility of managing computer hardware away from us and back to the experts. As a result, Soldiers Field has been able to focus on managing our hotel while Ramesys helps manage our IT," said Myron Salz, general manager and owner at the property.

The multi-property Entirety solution is also one that is well suited and being implemented at the corporate level as a hosted solution for many hotel chains.  In addition to the benefits described above for all hosted solutions, as a chain, the benefits would further include:

  • A single guest profile across all properties
  • Centralized reporting and analysis
  • Cross booking capability at the property level
  • Centralized web booking (option) across all properties
  • Centralized AR (option)
  • Centralized direct eMail and guest retention programs.
Web hosted solutions for even mission critical applications like property management solutions are here to stay and growing in number.  Old issues of reliability and data ownership are no longer factors in the decision making process with benefits such as simplicity and cost effectiveness playing an even greater role in ensuring that the trend towards web based PMS implementations continues to grow.

Ramesys focuses on providing high-quality software applications to the hospitality industry.  Its product range includes property management and central reservation systems, data warehouses, PBX telephone systems, voice mail, and call accounting.  Delivering solutions to the hotel industry for over 20 years, Ramesys has systems installed in over 4,000 hotels worldwide.  Contact them at 800 RAMESYS alternatively visit them on the web at www.us.ramesys.com

Ramesys Hospitality
  1 Cragwood Road, Suite 202
  South Plainfield, New Jersey 07080

  Tel:  908 941 1300
  Fax: 908 941 1312

E-mail: enquiry@us.ramesys.com
Web: www.us.ramesys.com

Also See Ramesys' ImagInn Platinum Property Management System is on Par for Emerald Hills Resort / March 2004
USFS announces Project Reveille; Guests to receive free local and long distance calls and high speed Internet; hotels to get upgraded PMS from Ramesys / March 2004
Price, Dependability and Service Keep The Hotel Group Turning to Ramesys for their Telecom Needs / February 2004
Best Western Soldiers Field, MN, Marches Forward with Latest ASP Solution / February 2004
Hotel Operators Must Make Difficult Choices to Exploit Their Most Profitable Asset: How They Get the Best Return on Their Known Customers / February 2004
Reliable, Fast, Secure, No Transaction Fees – Ramesys Offers Hosting Service for Both Their Independent Hotel and Chain Customers / December 2003
Ramesys Web Reservations Drive Down Costs and Improves Customer Service with Transaction Fee-Free Bookings / November 2003
Tech Savy Smaller Hotel Operators Expect Full Service Technology Options / June 2003
Ramesys to Unveil New Products at HITEC: Entirety PMS for Windows and Imaginn Search Data Mining Tool / June 2003
Reliable, Fast, Secure, No Transaction Fees - ASP Implementations Are Coming of Age / June 2003
Maximize the Value of Customer Relationships with the MPower CRM Tool From Ramesys / May 2003
Ramesys/InnLink Two-way Central Reservations Interface Installed at 160 Baymont Inns & Suites and Woodfield Suites / May 2003
Ramesys’ Entirety Enterprise Suite Proving to Be Tough Competition for Companies Seeking
Scalable, Affordable, Enterprise Solutions / May 2003
Marshall Management Uses Ramesys' Web Reservations and CRM to Gain New Customers Over the Web and then to Recognize and Reward Them On an Ongoing Basis / May 2003
Hansji Hotels Selects Entirety Enterprise Suite to Increase RevPAR with Integrated PMS, CRES and CRM / April 2003
Lancaster Hotel and Motel Assoc. Uses Ramesys' Entirety Enterprise Suite to Offer Over Five Million Area Visitors Real Time Reservations / April 2003
The Internet Is Becoming Increasingly Important to Hotels, Chains and Management Companies; But How Can the Smaller Players Compete On a Level Playing Field? / April 2003
Ramesys Increases Options With the Addition of Entirety PMS - A Windows Based PMS Module Within the Entirety Enterprise Suite / April 2003
Six Continents Retail Experiences Rapid Growth Coupled with Reduced Costs Using Ramesys Solutions / June 2002
Benchmark Hospitality Acquires New Properties at Record Pace with Support from Ramesys / June 2002
Tage Corporation Benefits with Enterprise Solution from Ramesys / May 2002 

To search Hotel Online data base of News and Trends Go to Hotel.Online Search

Home | Welcome! | Hospitality News | Classifieds | Catalogs & Pricing | Viewpoint Forum | Ideas/Trends
Please contact Hotel.Online with your comments and suggestions.