Hotel Online  Special Report


A Benchmark of the Hotel Industry in Ukraine, 
Donbass Palace Accepted by
“Great Hotels of the World”
April 8, 2004 - Donbass Palace is the first hotel in Donetsk, Ukraine that was accepted by “Great Hotels of the World”. Donbass Palace is a luxurious property and a benchmark of the hotel industry for all Ukraine. 

The Director of Business Development for “Great Hotels of the World”, Jo Boyle visited Donbass Palace, Donetsk just before the opening, to inspect the hotel standards and negotiate future affiliation of the hotel with this organization. ‘With just few weeks until the opening the hotel already looks amazing, I was delighted to see such high international standards in Ukraine. With the core department heads selected from around the world, I have no doubt that the service from the young local team, will also be first class.’  Jo Boyle said. 

Great Hotels of the World is a global alliance of luxury properties targeting different marketing sectors. Great Hotels of the World unlike other luxury hotel marketing alliances allows hotels to choose a membership that fits with their specific hotel. Their programs include the Incentive and Business Travel Collection, Luxury Romantic Collection, Luxury Spa Collection and Luxury Golf Collection. They accept only highly luxurious properties for membership. 

Affiliation with such an organization gives a hotel much great exposure. The hotel uses the Great Hotels of the World branding, which means that hotel rooms are bookable through the Great Hotels of the World website and has double page features in the relevant programme directories. Invited hotels also receive PR services and are represented at major European travel exhibitions at the Great Hotels of the World stand. The potential member also receives GW luxury chain code for connection to the GDS (global distribution system), which identifies for the global network of travel agents that this hotel is a highly luxurious property that can be booked with complete confidence for discerning, affluent travelers.

For Donbass Palace, affiliation with such an organization will be an excellent opportunity for Ukraine to be internationally recognized as a destination for luxury travellers and allows business travellers to experience Ukrainian hospitality with high quality services. Ukraine is a rapidly developing country with a good potential attracts quite a number of international investors and businessmen, and now they have opportunity to experience quality and services they used to meeting everywhere around the world. 

“Ukraine and in particular Donetsk is undergoing a renaissance as a business center. – says Bernard Micallef, General Director for Donbass Palace.-  Donbass Palace is positioning itself to be at the forefront of hospitality in the country and I am delighted with our affiliation to Great Hotels of the World which clearly sends a message that we will be both market leaders and trend setters.”



Donbass Palace Hotel
80 Artyoma Street
Donetsk 83055 Ukraine

Bernard Micallef
+ 38 062 343 43 33

Marina Ryzhkova
+ 38 062 343 43 33

Also See Donbass Palace Creating Hotel Employee Training Benchmarks in Ukraine / February 2004

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