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Four Seasons Hotel Washington, DC; A Quarter
Century of Commitment to Staff, Guests
and to the Nation's Capital
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WASHINGTON, March 9, 2004 - Four Seasons has long been the Washington residence of choice for visiting heads of state, captains of industry and Hollywood's A-list.  We have been privileged to welcome our guests back time and again in large part because of the high value we place on personal relationships, both with our long-tenured staff and our guests.

This tenure reflects our enduring dedication to individual expectations and an instinctive response to those needs. 


Four Seasons Hotel Washington, DC
2800 Pennsylvania Avenue N.W.
Washington, DC
Through years of developing these relationships, we continue to perfect the art of service ... the art of welcoming and hosting the most discerning guests.

As we prepare to celebrate our Silver Anniversary, we look with pride at a quarter century of commitment to our staff, our guests and to our Nation's Capital.

Numbers Tell the Story ...
 

As a team, this staff of 450 has been perfecting the art of service for nearly 100 Million hours.  Together, we bring 3,400 cumulative years of Four Seasons experience and service to our guests.
Four Seasons enjoys the lowest staff turnover in the industry.  30 of us here in Washington have been with this company for more than 10 years.
Hailing from more than 80 countries, our diverse staff tends to guests from every corner of the globe in 37 different languages.
With 450 of us serving 257 guest rooms, we offer the highest staff-to-guestroom ratio of any hotel in the city.
ZERO.  The number of staff Four Seasons has laid off in 25 years, even after the economic challenges following September 11, 2001.  We have never had a layoff.
Four Seasons is the only luxury hotel in Washington that retains our original ownership and management.  This solid team is absolutely committed to operating the finest hotel in Washington....forever.
Since opening in 1979, our owners have invested more than $200 Million to ensure that we remain the capital's most luxurious, most technologically sophisticated, most acclaimed hotel.
Speaking of acclaimed, five of the most respected travel journals continue to rank us as the #1 Hotel in Washington year after year.  (Conde Nast Traveler, Travel & Leisure, Andrew Harper's Hideaway Report, Departures, Zagat)
2004 will usher in a redesign project that will re-establish the standard for the next 25 years, representing another $20 Million investment in this hotel and in this community.

Embracing this Community ...
 

Four Seasons Washington makes more than 500 individual charitable donations to this community each year, totaling nearly $1 Million.
Our annual Terry Fox Run and Golf Tournament have together raised nearly $500,000, dedicated entirely to cancer research in Washington, DC.
Our newest community outreach, the annual Festival of Trees, raised more than $80,000 for Washington's Children's Hospital in 2003.
Our Thanksgiving on the Mayflower has become one of the most anticipated events of the holiday season, offering a Thanksgiving meal with our family to those heroes who protect us year-round -- the police officers and fire fighters who can't be with their loved ones on Thanksgiving.

A luxurious experience is not easily summed up, existing beyond trends and opulence.  It is an imperceptible feeling ... the result of trust acquired patiently and of passionate individuals creating a unique and inspiring experience, consistently, year after year. Four Seasons has enjoyed a remarkable 25-year presence in Washington, DC and remains dedicated to our family of staff, our guests and to this great city.


 
Contact:
Four Seasons Hotel Washington, DC
Web Site: http://www.fourseasons.com

 
Also See: How Four Seasons Hotel Beat the Heat During the Georgetown Blackout; Manhole fires and power outages in Georgetown left residents and business owners without electricity / June 2001
Four Seasons Reports 4th Qtr Net Earnings of $11.7 million, Compared to $7.6 million for Prior Year Same Quarter; RevPAR Up Nearly 12% to $203 from $182 and Occupancy Up 4.1% to 65.4% / Hotel Operating Data / March 2004


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