Beware of the hidden installation costs.

Are there enough wireless access points in the proposal to ensure coverage in all rooms and desired areas? It is not as simple as it seems to locate access point s that provide coverage to desired areas.  Additional access points may be needed after the installation is started which will add costs.

Have costs for drilling through walls or floors to run cabling to the access points been included? Building modifications should be identified and reviewed in the proposal.

What about 100% coverage?

Not all laptops have wireless adapters installed. You will need to purchase Guest Access Devices (GADs) for guests to access the HSIA service. How many should be included? How will your staff manage who gets GADs and how do they keep track of the GADs? More hidden costs can be encurred when the usage rates exceed the planned capacity of the system. How much do additional GADs cost?

Customer satisfaction might be a concern for you.

Some government agencies and private companies do not allow employees to access their networks with wireless due to security concerns and this leaves guests without access. Wireless access bandwidth is shared for each access point. When the access is at maximum capacity that customer is blocked. Will these guests be unhappy with your HSIA solution?

Guests expect HSIA access to be secure and so should you.

Are there unauthorized users hijacking service by sitting in the lobby, parking lot or other areas and denying service to your paying guests? What about the risk of potential litigation if the unauthorized users cause havoc with viruses or other damaging activity?

Is your investment in a HSIA system capable of handling future applications?

Video on Demand is emerging as the next service offering for guests using the HSIA infrastructure.

Can the wireless system handle the need for dedicated bandwidth? Simply put the answer is no.  Voice over IP is going to offer cost savings for hotel telephony and wireless doesn�t provide dedicated bandwidth for VoIP.

A wired solution removes the risks and questions:

No hidden costs with a wired solution.

Using existing phone lines to each guest room with a DSL powered HSIA system ensures a predictable cost. No need to pull cables or drill through walls. Installation costs are known based on site surveys and system costs are predetermined.

100% coverage with a wired solution.

Each guest room and chosen meeting rooms are provisioned for dedicated access. If desired, adding some wireless access points that will augment the dedicated service can be included for the common areas (hotspots). There are no guest devices to manage since each guest room provides dedicated plug-n-play access for your guests.

A wired solution provides security and customer satisfaction.

Dedicated bandwidth for your guest to securely access corporate networks helps promote a comfortable environment for work and allows the guest to quickly finish business and relax.  Customers will remember the ease of using your HSIA service and will recommend your property to other business travelers.

A wired solution provides for future applications.

Infrastructure migration is cost effective and many wired solutions have already proven capabilities to deliver Video and Voice over IP.

Make the cost effective, risk free choice. Chose a wired solution from Paradyne