Hotel Online  Special Report

Hospitality Telecommunications Expert Patricia M. Donohoe
Joins The Prism Partnership, LLC to Expand
Telecom Practice
Boston, MA, February 9, 2004 - The Prism Partnership, LLC, the leading hospitality technology and marketing consulting firm, today announced that Patricia M. Donohoe has joined the company.  Trish will manage and expand Prism’s hospitality telecommunications practice.  Trish joins Prism after ten years as Principal of PMD Communications, where she provided domestic and international telecommunications consulting to the hospitality industry. Prior to founding PMD in 1993, she served as Manager of Telecommunications for ITT Sheraton and held key marketing positions with major telecommunications service providers.

Prism’s telecommunications services include operational and financial telecom audits, equipment evaluation and procurement, and network service analysis. The Telecommunications Audit Program (TAP) delivers major operational, cost and revenue benefits to hotels of any size in any segment.  Trish notes “I have conducted over 500 telecom audits resulting in millions of dollars in bottom-line cost savings and revenue enhancement for client hotels.  I look forward to continuing to deliver these outstanding results with Prism.” 

The Telecommunications Audit Program is offered on a flat-fee basis rather than contingent fee, with profit improvement in excess of the audit fee guaranteed.  The TAP evaluates billing records, installed equipment and services and provides management with a complete set of actionable recommendations that increase revenues, decrease costs and improve guest services.  Hotels and hotel companies interested in learning more about the Telecommunications Audit Program or other services should contact Trish at

Prism considers Trish’s expertise and the audit services a high-value addition to the portfolio.  Managing Partner Bill Watson comments “Prism always takes a holistic approach to benefiting our clients and their guests.  Telecom represents a major cost area for hotels and a key service element of any guest experience.  Trish’s expertise and TAP service will add another dimension to our existing capabilities that our clients will value.”

About The Prism Partnership, LLC -  Prism is a consulting firm serving the global hospitality and travel industry.  Based in Boston, Prism offers four major practice areas, Hospitality Marketing, Hospitality Technology, Market Research and now Telecommunications.  Prism’s core competency is bridging the gap that so often exists between the marketing, technology and operational disciplines. Prism’s expertise and experience combine to deliver the insights and solutions clients demand to excel in today’s challenging marketplace. For more information visit, email or call 617-236-4297. 

The Prism Partnership, LLC
William S. Watson, Managing Partner
617-236-4297 x152

Also See: Senior Hospitality Executives Launch The Prism Partnership / Oct 2001

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