Signature Promotes Harold Cook
to National Account Manager
Columbus, Ohio – February 12, 2004 – Signature’s annual company meeting, held at the Embassy Suites, in Dublin, Ohio, was the right time and place to announce that Harold Cook, Regional Training Team Leader with Signature, had been promoted to National Account Manager.  Harold will share this responsibility with Joy Anderson, also a National Account Manager.   In this role, Harold will be responsible for evolving partnerships with Signature clients at the corporate and ownership level.  Using a consultative approach to relationship building, Harold will help Signature clients identify short and long term business challenges and offer them a training or business solution to meet their desired outcome.
“Harold was promoted to National Account Manager because of the successful relationships he has built with his clients over the years with Signature,” says Becky Wolever, Executive Vice President of Operations.  “Harold works closely with his clients to understand their changing business challenges and business strategies making sure the Signature training program being provided is closely aligned to achieve those results.  Harold is a great client partner because he understands their needs and works to 
Harold Cook
make sure Signature is part of the solution.  He holds us all accountable to our customers and that’s what being legendary is all about.” 

Signature, located in Columbus, Ohio, is a leading provider of legendary training solutions to numerous industries and the largest hospitality training company in North America. 

Mr. Cook began his career with Signature in 1998 as a Regional Training Account Manager covering southern California.  He was promoted to Regional Training Team Leader in December of 2000, managing a team of eight trainers.  Prior to Signature he held such positions as – Rooms Division Director, Director of Operations, Director of Sales and General Manager.  Harold has a degree in Hotel Management and is a Certified Hotel Administrator.  Harold will maintain his residence in San Diego, CA.

About Signature
Signature is a leading provider of legendary training solutions to many industries and the largest hospitality training company in North America.  Offering a one-of-a-kind reinforcement training program, Signature guarantees additional revenue for over 5000 clients worldwide.  Established in 1986, the company has a field-based training network expanding throughout the world with a centralized call center located in the headquarters in Dublin, Ohio.  Signature retains more than 250 employees and has licensees in Brazil, Uruguay, and Greece.  For more information visit the web site at www.legendary.net or call 1-800-398-0518. 

More Information
Transient Edge
Sales Edge
Service Edge
PSST: Phone Sales and Service Training
Food & Beverage Edge
Connections by Signature™ 
Housing Edge

More About Signature, Inc. 

Myra Mash, Marketing Manager
Signature Inc.
5115 Parkcenter Avenue
Dublin, Ohio  43017 
Phone (614) 766-5101
Fax (614) 766-9419
E-mail myramash@legendary.net
WebSite http://www.legendary.net
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