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Top Ten Details That Rule At The Madison
in Washington, DC;  Reopens after
$40 million Refurbishment

 
Details That Make The Difference

WASHINGTON, DC, Oct.6, 2003 - The old saying �God is in the details� was a mantra for the owners and management of The Madison in Washington, DC as they plotted the hotel�s re-birth after a ten-month, nearly $40 million refurbishment, the first such undertaking since The Madison�s 1963 debut as the District of Columbia�s most sophisticated hotel.  Reopened Sept. 12, the renewed Madison�s attractions are as much in the details - often unexpected, always appreciated - as they are in the timeless elegance of the Federalist-inspired décor and the de rigueur amenities of a world-class luxury hotel.

Top Ten Details That Rule At The Madison
 

10.  Daily rotation of nine welcoming carpets at front door, each with a different quote from James or Dolley Madison.

9. No size limit for pets, nor deposit required.  In fact, The Madison devotes an entire floor to pets and their people and provides a number of pet pampering services, including dog walking, foul weather gear and a pet menu.

8. Welcome stations for early morning joggers returning to the hotel laden with bottled water on ice and fresh towels, which ties with: Refreshing fruit and bottled water in the Fitness Center, on the house.

7.  Cheerful, sunshine themed linens on room service tray for breakfast service; more formal white damask for other meals.

6. Real � not digital, not radio augmented � alarm clocks that do not require reading a manual to re-set.

5.  Four pillows (two different sizes) and a neck-roll on top of every 400- thread count Frette duvet for bed-based lounging

4.  Heated towel racks, accurate set of scales and a make-up/shaving mirror in the bathrooms.

3. High speed Internet access accessibility through lamps on the oversized desks.  No groping for connection on all fours.

2. Complimentary use of PC�s (the fastest, most sophisticated on property!), including Internet access and printing 24/7 in the Business Center, which ties with:
While The Madison can be a laptop/notebook-free zone (see above), the lobby, PostScript Bar, The Federalist restaurant and all of the dedicated function space boast wireless and high speed Internet access.

1.  And the number one detail at The Madison that rules is the extraordinary degree of personal service accorded each and every guest by a staff that takes genuine pride in making their guests feel special.
 

 � and a few more details that rule

  • Access to the gift shop with its array of last minutes necessities 24/7
  • Spray starch, Static Guard and a bottle of Woolite on the shelf of every guestroom closet to make the full size iron and ironing board that much handier
  • White linen bar napkins to harmonize the Waterford glassware in the PostScript Bar
  • Lending collection of cell phone chargers at the Concierge Desk
  • Lack of clutter on the marble bathroom vanities, courtesy of a shelf recessed in the wall for the Penhaligan toiletries
  • Subtle, but effective, nightlight on the foyer and bathroom light switches
  • Full complement of practical accessories at each workstation in the Business Center - calculator, stapler, Liquid-Paper, paperclips, etc.
  • Exclusive line of James and Dolley Madison or Federalist inspired decorative accessories exquisitely crafted by Washington�s famed Tiny Jewel Box. Imagine hotel mementos without a logo in sight!
Established in 1963 and re-established in 2003, The Madison is a Washington landmark offering 353- luxuriously appointed accommodations including balcony suites on its penthouse level.  Embracing the elegant sophistication of the original hotel, the renewed The Madison blends timelessly classic early 19th century design traditions with the 21st century amenities and gracious services expected of a contemporary luxury property.  The restored hotel also adheres to The Madison tradition of being a one-of-a-kind, independent entity with a distinct personality.  Witness its attention to detail.

 
Contact:
The Madison
15TH AND M ST'S, NW
WASHINGTON, DC 20005
www.pmhs.com
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Also See: Stephen Bello Named General Manager of Madison Hotel, Washington, D.C. / April 2003
Developer Buccini Pollin Group Temporarily Closes The Madison Hotel, Washington DC for $30 million Renovation / Dec 2002


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