Air Force Services Agency Selects Hotel Information
Systems as Online Enterprise Solution Provider
Lake Forest, CA (October 13, 2003)... Hotel Information Systems (HIS), a division of MAI Systems Corporation (OTCBB: MAIY.OB) announced the award of a Contract with the Air Force Services Agency to globally deploy HIS’ new epitome N-tier, Internet-Native Enterprise Reservation Portal, epitome Central Reservation and Information System (CRS/CIS), and Business Intelligence (BI). The solution also includes the redeployment of the currently installed epitome Property Management System (PMS) through a Corporate Headquarters Data Center with remote access from each Lodging Facility. 
This decision follows the successful implementation of epitome PMS in all of the Air Force’s lodging facilities worldwide. As a global residence provider that caters to long and short-term military and government guests, the Air Force Inns has unique data security and automation requirements. epitome Enterprise Solutions provide an ideal solution with secure transaction processing, critical decision support tools and specialized rank and gender management functionality for availability, online guest processing and 
Seth Christian and Saeed Karim share insights into Hotel Information Systems new Internet-native epitome Enterprise hotel system. 

To hear the Audio Interview 
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reporting. Guests of the Air Force Inns will be able to take advantage of a streamlined online reservation process with real-time updates of availability and compliance with military transient housing regulations. 

“We are pleased that the Air Force will continue as a long-term HIS client. HIS’ epitome Enterprise Solutions is the ideal blend of applications to assist them with their strategy to consolidate their infrastructure, centralize processing in a secure environment and streamline operations. The seamless integration between epitome PMS, CRS, CIS and the Reservation Portal enables them to extend their investment in their PMS and take advantage of the same consolidated and centralized data throughout their enterprise. epitome BI provides them with the tools to analyze information gathered from multiple systems and facilitate strategic decision-making”, commented Seth Christian, HIS Chief Marketing Officer and Vice President of Sales. 

About The Air Force Services Agency

The Air Force Services headquartered in Washington, D.C., is a directorate under the Deputy Chief of Staff, Installations and Logistics (DCS/IL), Headquarters, U.S. Air Force. The Air Force Services Agency, (HQ AFSVA), a field operating agency under Air Force Services, is headquartered in San Antonio, Texas. Its lodging facilities includes 32,000+ bed spaces, which puts them in the top 25 lodging operations in the hospitality industry.

Air Force Services exists to provide combat support to commanders directly in support of the Air Force mission and community service programs that enhance the quality of life for Air Force members and their families. These programs support the mission by improving morale, productivity, and retention. Air Force Services offers a full range of military and community support programs at most major Air Force installations. Programs such as troop support, dining facilities, libraries, and fitness centers directly support the unit readiness mission by providing a physically and mentally fit force. For more information, visit www-p.afsv.af.mil

About Hotel Information Systems

Hotel Information Systems, Inc. (HIS) is a wholly owned subsidiary of MAI Systems Corporation (OTCBB: MAIY.OB). HIS provides total enterprise management solutions, improving critical operations and profitability for global lodging organizations. For a complete demonstration or additional information about epitome Enterprise Solutions, please call 1.800.497.0532 or visit hotelinfosys.com.


Seth Christian 
Hotel Information Systems 
Chief Marketing Officer & VP Sales 

Also See Hotel Information Systems Selected as a Strategic Business Partner for IndeCorp / June 2003
Hotel Information Systems Completes 100th Candlewood Installation of LodgingTouch / Feb 2002

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