Hotel Online  Special Report



The 2003 Worldwide Hospitality Awards; International
Hotel Groups Recognized for Creativity, Innovation

November 4, 2003 - The 2003 ceremony took place Monday, November 3 at the Hilton Paris Tour Eiffel,  Mr François Loos, minister for foreign commerce attending. He was among over 500 key executives and suppliers of the hotel industy. The ceremony was presided over by Jean-Gabriel Pérès, Chief Executive Officer de Mövenpick Hotels & Resorts.

This major event in the agenda of the international hotel industry is an opportunity to put forward the most innovative initiatives and the most successful achievements of large hotel chains as well as from individual hotels also imaginative.

In the middle of the international tourism crisis, far beyond the competition spirit, the Worldwide Hospitality Awards work as talent scouts, revealing new ideas, new concepts to the whole profession. They express the reactivity of an industry very much affected by the economic trends but with a strong capacity to adjust to a moving environment.

The winners of Worldwide Hospitality Awards 2003 are: 

1 - Award for Best Advertising Concept
Winner: Mandarin International: “He’s a fan”
Finalists:  Best Western France and Mövenpick Hotels & Resorts

2 - Award for Best Hotel Guide
Winner: Hôtels & Préférence 
Finalists : Hotels Balladins  and Exclusive Hotels

3 - Award for Best Loyalty Programme or Marketing Partnership
Winner: Partenaire Prestige Plaza Athénée Paris (Dorchester Group)
Finalists : Choice Hotels Europe and Preferred Guest Programme de Red Roof Inns (USA)

4 – Award for Best Quality Insurance Measures
Winner: Ibis hotels chain
Finalists : Disneyland Resort Paris  and Méridien Montparnasse

5 - Award for best innovation in terms of Human Ressources Policy
Winner: Investors in People d’InterContinental Hotels
Finalists : Corporate University Domaine de Bélesbat (Essonne) and Mentor/Mentee Porgramme Radisson SAS Hotels

6 - Award for Best Training Programme
Joint winners: Corporate Training Programme Hyatt International, Juniors Entreprises Institut Vatel 
Finalists : Conrad Hotels Orientation Programme et NIPS The School of Hotel Management, Bengal, India

7 - Award for Best Room Concept
Winner: Family room du Hilton International Tokyo Bay 
Finalists : Novotel and Radisson SAS Hotels

8. Award for best Environmental Protection and Sustainable Developpement Action
Winner: Hôtel du golf de Valescure, Châteaux & Hôtels de France 
Finalists : Rezidor SAS Hospitality ; ans Scandic and Hilton Hotels Sweden

9. Award for Best Catering Concept
Winner: Boutique Gourmande de Suitehotel
Finalists: Café Barrière of the Lucien Barrière Wine Experience Hilton Tokyo Bay

10. Award for Best Chain Hotel Restaurant Chef
Winner: Yves Mattagne, Radisson SAS de Bruxelles
Finalists : Heinz Beck, Cavalieri Hilton Roma and Eric Fréchon, Bristol de Paris

11. Award for Best Midscale Hotel Manager
Winner : Michel Réginot, Holiday Inn Garden Court de Lyon-Villeurbanne
Finalists: Antoine de la Fouchardière, Comfort Inn de Lille and Kari Kurppa, Scandic Hotel Helsinki, Finland

12. Award for Best Upscale Hotel Manager
Winner: Pierre Ferchaud, Le Bristol Paris
Finalists : Olivier Chavy, Hilton Arc de Triomphe Paris and Michel Galopin, Grand Hôtel du Cap Ferrat

The Jury’s Grand Prix has been awarded to the Accor Group in recognition of its ability to face the different crisis that hit the tourist sector and its capacity to maintain its development. Based on the same criteria the jury has chosen two other finalists, which were very close in the final voting: Hilton International et Rezidor SAS Hospitality.

Also took part in the competition: Capsis, Cham Palaces et Hotels, Condé Nast Johanssen, Dolce International, Garden Hotels, Hilton Corporation, JJW, Kempinski, My Travel Explorer, Royal Regency, Small Luxury Hotels, Société des Bains de Mer, Symboles de France, Taj Group, Windham Hotels

The Worldwide Hospitality Awards celebrate their fourth edition. They have been created by MKG Group, European leading marketing research & consultant company to recognize innovation and exemplarity within the hotel international industry. The rules and the selection process of the Awards are determined and controlled by an Advisory Board, gathering twenty executives, leaders of the hotel business and qualified personalities. The 2003 Board was presided over by Mr Jürgen Fischer, President of Hilton International Europe & Africa, and President of Scandic Hotels.
The international jury, representative of 7 different nationalities, met under the presidency of Mr Emmanuel Rodocanachi, Senior European Corporate Advisor -  Citigroup. It was organized from three colleges (Communication, tourism industry, and international travellers). For each category, the jury has selected three finalists, among which the winner.

The Worldwide Hospitality Awards
M. Georges Panayotis
Tél. : (+ 33) 1 56 56 87 90
Also See: Best Western Takes 10 Advertising Awards at International Hospitality Competition / Jan 2003
Staff at Novotel London West Awarded the Customer Service Training Team of the Year by the The National Customer Service Awards - 2003 / October 2003

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